Pretty Little Creations Anmeldelser 

140
TrustScore 3 ud af 5

2,8

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

At this point, i would NOT recommend buy there. I canceled my order, even got a confirmation. But they delivered it anyway, it was a wrong artikel, i payed artikels that cost the double of that i rece... Se mere

Bedømt til 3 ud af 5 stjerner

The eventual product was great but communication was poor. The item was sent out without my requested changes despite my immediate response to receiving the proofs via email (please be aware that i... Se mere

Bedømt til 1 ud af 5 stjerner

You have no missing orders stop talking rubbish everyone who orders from you can find out themselves by the tracking number they get. Simply phone royal mail who will confrim Pretty Little Creations... Se mere

Bedømt til 5 ud af 5 stjerner

I have been really pleased with Pretty Creations, their Art Work and dedication to Customer Care is second to none. I live in Cyprus and have to admire their speed and efficiency in getting me my orde... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Indretningsarkitekt
  2. Grafisk designer
  3. Fotoprinttjeneste

Oplysningerne kommer fra forskellige eksterne kilder

Your number one source for all personalised gifts and home accessories. We're dedicated to giving you the very best quality products and customer service. We hope you enjoy our products :)


Kontaktoplysninger

2,8

Middel

TrustScore 3 ud af 5

140 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

2,8

Alle anmeldelser

(140)

0 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Never received an item

Never received an item. Twice. None of those arrived.

23. juli 2019
Uopfordret anmeldelse
Pretty Little Creations-logo

Besvarelse fra Pretty Little Creations

Hello Monika,

We, everyone at Pretty Little Creations team apologize for the unexpected experience. Please know that your situation was an exception. As you can see on other reviews, we are known for taking ownership and caring deeply about our customers. Though we can’t fix the past but you have our personal commitment to improve the way our staff serves every customer. In line we are currently investigating as we are having some issues with some missing orders, we currently working on a plan to get this sorted to stop this happen in the future. On the other hand, we are processing a refund for your order, kindly keep us posted once reflected on your end.

Bedømt til 1 ud af 5 stjerner

Item not received

Item not received as promised but they did refund me after I requested a refund.

23. juli 2019
Uopfordret anmeldelse
Pretty Little Creations-logo

Besvarelse fra Pretty Little Creations

Hi Miss Sofie,

We, everyone at Pretty Little Creations team apologize for the unexpected experience. Though we can’t fix the past but you have our personal commitment to improve the way our staff serves every customer. In line we are currently investigating as we are having some issues with some missing orders, we currently working on a plan to get this sorted to stop this happen in the future. Thank you

Pretty Little Creations.

Bedømt til 1 ud af 5 stjerner

You have no missing orders stop talking…

You have no missing orders stop talking rubbish everyone who orders from you can find out themselves by the tracking number they get. Simply phone royal mail who will confrim Pretty Little Creations have bought postage only and not sent the item to royal mail...... Avoid This company should be called
Pretty Big Disappointment ............
Hurry with the refund good luck with trading standards.

21. juli 2019
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Order fail!!

Making the order was fun, receiving the proof copy was quick! & it looked so good!!
Yet,
DID NOT RECEIVE ORDER!

the guys were great, they sent another one - supposedly... as I didn’t receive that either?!

Disappointing...

Got a refund.. won’t be ordering form here again!

3. juli 2019
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great service

Great service. Had a slight error with the order and they couldn't have been any more helpful. Quick response in emails and a new item was sent the next day. Would highly recommend

25. juni 2019
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Ordered on 2nd June

Ordered on 2nd June, still not received item, no explanation as to why it didn't arrive the first time, told they would resend it and delivered 2 days ago still nothing, even though delivery address was checked. Very disappointed as item was a birthday present. Will not use ever again

22. juni 2019
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Unfortunately a string of broken…

Unfortunately a string of broken promises. Things go wrong from time to time and it is how the problem is rectified that really matters in these situations. Sadly, these guys came up way short; offering a free replacement and never sending it. They also respond to emails at the oddest times which gives the impression they are not UK based.

Probably best to avoid for now as there are more credible vendors online that will provide a better service.

17. juni 2019
Uopfordret anmeldelse
Pretty Little Creations-logo

Besvarelse fra Pretty Little Creations

Hello Justin,

I am very sorry you feel this way, I have looked into your case and can see we issued a refund yesterday.

We are a UK based company, we have people working 24/7 in our customer service department to provide the fastest possible service for our customers.

The reason your replacement was not sent last week was because our machine broke down at the end of last week which I then emailed you about on Friday and explained the situation. I also offered you either to wait until today for us to send out your replacement or a full refund. This is the first time our machine has failed us and we have now infact bought a replacement to avoid this happening in the future.

I really am sorry you feel this way about us a company. We are a small growing business and all our customers are important to us so if there is anything we can do to rectify this then please get in touch with us.

All the best,

Elle

Bedømt til 1 ud af 5 stjerner

I ordered a personalised calendar from…

I ordered a personalised calendar from here and was told it would arrive by the Wednesday first class. I waited a week and still nothing came I then complained to them and asked where it was and was told it was been shipped out on the Wednesday and of it wasn’t there by the Monday at 1pm then to email back. I emailed by and was asked if I wanted a refund or my order reordering. I asked for a refund and they said my order was now cancelled and i got a refund. Was my calendar ever out for shipping ??

8. juni 2019
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

I recieved an email from the company to…

I recieved an email from the company to say my order had been shipped the day after I had ordered. I waited nearly 2 weeks for the item to arrive so emailed the company, they informed that I should have recieved the item by now so offered me a refund or a replacement to be sent out. As I had ordered this as a gift for my mums wedding, i opted for a replacement. The day after I recieved another email which stated that actually there would be a 2 week delay on sending the item out! I asked for a full refund, the issue I had was that I had recieved an email to say it had been shipped when in fact the product had never been shipped and before I had to email the company after 2 weeks I would not have recieved the infomation on the delay!

15. maj 2019
Uopfordret anmeldelse
Pretty Little Creations-logo

Besvarelse fra Pretty Little Creations

Hello Georgia,

I am very sorry you have had a bad experience with us.

It seems your original order may have been lost in the post. We have just this week started using a different service with Royal Mail so that all orders have a delivery confirmation to avoid any further missing orders so we are doing everything we can to limit this and make sure that all our customers recieve their order as quickly as possible.

In terms of the 2 week lead time, this is becuase we had an unexpected high volume in sales for the frames and as our frames are made to order for us we have a 2 week lead time. They are back in stock tomorrow and we have ordered plenty more to make sure we don't run out of stock again.

Again, I am sorry you feel this way.

If there is anything I can do for you to help, then please feel free to get in touch.

Best wishes,

Elle

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere