Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Manufacturers of wool carpets in Kidderminster, England for over 50 years, Brockway is a family run business, proud of its British craftsmanship and eco-friendly, innovative approach.
Storbritannien
Failed to deliver carpets on time and were dismissive and uninterested when challenged about this. Resulted in my customer going elsewhere, which cost me money in losing a job and also damage to reputation of my business. Avoid at all costs, much better value carpets available and with better customer service.
Had a negative interaction with one of their staff. Wouldn’t proceed with them myself.
I have had Brockway's Herdwick carpet fitted throughout the house four year's ago. It has done well over the flat services but on the stairs it has worn down to the white surface beneath. This is very disappointing as I'm the single occupant of the house.
Avoid this company at all cost. I ordered carpets for the stairs, hall and lounge. The carpet supplied for the former is fine, sadly the carpet in the lounge is entirely different in shade and particularly texture.The carpet came in two different widths. Brockway just keep passing me back to the shop that supplied and fitted it despite it was they that manufactured it. Brockway manufacture carpets for many independent carpet retailers. I have requested that they send their own expert to see the problem for themselves but without success. I have taken advice from Trading Standards.
Tried to place an order for carpet samples on their website and it wasn’t working. I contacted them on two occasions and was ignored on both. Very poor customer service and therefore not surprised there review on here are so low.
Back in May we bought Brockway dimensions plain cameo10 ,50oz wool carpet. Initially we’re we’re extremely pleased…the available shades are excellent, but by now we’re exasperated with it. It is still shedding badly. Really badly. Everywhere someone sits soon looks a mess as it scuffs. The company says this is normal but we have not experienced this level of shedding in other wool carpets. Five months after fitting it’s still filling the vacuum cleaner. It looks lovely after a vacuum…. but not by the end of the day. Basically, it’s hard work. Every time we vacuum it, the bag fills, and we’re wondering how many ounces of wool have been lost in the vacuuming. Same when we use a hand-brush, Sadly, I could not recommend this expensive carpet. If it’s normal to shed like this as the company tells me, this carpet is more hard work than pleasure.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
