Premium Home Source Anmeldelser 333

**update**
After some back and forth with FORNO, they are sending a new microwave to replace the broken one. Premium Home Source has assisted with getting this done and we appreciate the help. We really do love our appliances!!
BUYER BEWARE....We bought a Forno appliance package through Premium Home Source. The appliances themselves "look" great. Getting the microwave that NEVER worked to begin with is proving to be quite difficult. I sent an email with a video 2.5 weeks ago. The video was 20 seconds long, yet we received an email from Forno (not Premium Home Source) that they could not open it and we had to send a video through their portal, which I did.
We have reached out multiple times to Premium Home Source for help only for them to send an email to Forno. And again.. getting no response. Our requests just gets deflected to Forno and nothing happens. I still don't have a working microwave so my advice to anyone planning to buy from Premium Home Source to either know someone that can fix it or you can fix it yourself. Whether it's Forno or Premium Home Source, customer service is 1 star. It's very disappointing that we paid a lot of money for these appliances, and I can't even get help to get it fixed.

Excellent service..the delivery came faster than expected...Annie was a great help in my delivery process..
Thank You

I had an amazing shopping experience!! We talked with he sales team and they were very helpful and pointed us in the direct direction.We ending up buying an entire Thor Kitchen appliance package and it came very quickly and was very well packaged. We've been using the range now for 3 months and very happy with the cooking experience! Thank you Premium Home Source and Thor for giving us the kitchen of our dreams!!

Great customer service experience!

My experience was awesome. Everything arrived together l I had one broken piece notified the company and they got me a new on right away.

Alex was very patient and took as much time as I needed to get all of my questions answered. He listened to all of my concerns and issues and I feel very satisfied at this unit is going to work out quite well.

Products are really good and also got the best service from the staff.

Their customer service works well , the delivery was right on time , and very polite staff

Alex called me and explained that I had ordered 2 many line sets with that he saved me almost $500.00 Thats Alex

Everything went well but a small dent in frig door but they got on it right away n ordered another door.

Answered all my questions. They had fair prices on their mini splits. Did wish there was better communication about delivery though.

Fantastic Overall Experience!
Premium Home Source has provided excellent customer service from the time I placed the order to after the delivery. My delivery date had to move around and they accommodated. Online experience has always been great with customer rep always available online to chat and answer any questions. They are prompt in responding emails. Great price on appliances and great customer service! What more can you ask for?

The product was easy to install by myself once I got the electrical work done professionally. It is also extremely easy to operate, and it works perfectly to cool and warm my patio.

I recently had an outstanding experience with PremiumHomeSource.com while ordering all my kitchen appliances, including my oven, stove, and fridge. From start to finish, the customer service was nothing short of exceptional!

The team was incredibly knowledgeable and helped guide me through the entire process, answering all my questions with patience and expertise. They really took the time to understand my needs and preferences, recommending the best options that suited my lifestyle and budget. It's clear that they are genuinely dedicated to ensuring that their customers are satisfied.

The selection of appliances was extensive, featuring top-notch brands and the latest models. I was impressed by the user-friendly website, which made browsing through the options enjoyable and hassle-free. I can also appreciate that they provided detailed specifications and reviews for each product, which greatly aided in my decision-making process.

Once I finalized my order, the delivery process was smooth and efficient. The appliances arrived on time, and the delivery team was professional and courteous, ensuring everything was set up perfectly in my kitchen.

Overall, my experience with PremiumHomeSource.com was fantastic. I highly recommend them to anyone in need of appliances. Their commitment to customer satisfaction truly sets them apart from the competition. I’m thrilled with my new kitchen appliances, and I couldn’t have asked for a better service! Thank you, PremiumHomeSource.com, for making this experience seamless and enjoyable!

Package came on time and was easy to install

Good price and Awesome customer service!

I ordered a line kit for my Mr. Cool heat pump. Almost immediately recieved an e-mail asking if I was sure I had ordered the right one as there are no returns. I assured them that I indeed required the lines I ordered.

I recieved the lines a few days later and now my heat pump is working.

Even recieved a call asking how it all went. I will definitely order from Premium Home Source again!

We ordered an item for our tiny house that is being built, and found out we no longer needed it. They have us a label to return and fully reimbursed us. Great business.

Premium Home Source is an amazing option for high end appliances. This would easily be a FIVE star rating if they offered in home delivery for all appliances and there were no delays in my delivery. That said, I'd recommend them EVERY time, I'd just recommend you order ahead of when you need your appliances.

Very easy to find the product I wanted and easy to order.Shipping was perfect and the merchandise arrived packed to prevent damage. Perfect.

Great customer service and quality equipment