PremiumBeat.com Anmeldelser 

Kaputte Website, 300€ für den Mülleimer

Ich zahle 300€ im Jahr um Musik zu verwenden die ich dann aber nicht runterladen kann weil die Website kaputt ist und den Checkout blockiert! Wenn ich dann den Support frage ob er mir nicht schnell einen Titel zusenden kann (den ich schon bezahlt habe) bekomme ich die Antwort das die nix machen können bis der Checkout wieder funktioniert.
Ihr wollt mir also weismachen, dass ein Support Mitarbeiter keinen Zugriff auf die Titel hat die bei euch auf dem Server liegen? Titel runterladen, dem Kunden schicken (mein Warenkorb sagt sowieso 0€ weil ich ein Jahresabo habe) und gut ist, dann wäre dem Kunden geholfen und er könnte seinen Video Upload Termine einhalten.
Aber ne, ihr müsst wieder kompliziert sein und sagen das etwas so einfaches nicht geht.

Beschissener Support, Kaputte Website, dafür zahlt ihr bei Premium Beat 300€ im Jahr.
Würde ich niemandem Empfehlen.

I Like The Quality

Used to love using premiumbeat for my content largely because I felt like I was supporting fellow creatives in their endeavours. Nowadays though it seems like only a few artists are on their payroll and they rarely upload new content. I'm worried that they are looking into AI services and if they do I will not use the website again

They debited my account for a subscription that I'd cancelled weeks before. But they rectified the mistake and reimbursed me very quickly after they received my customer service complaint. I am a happy customer.

La plate-forme propose de bons morceaux fort chers avec un outil de recherche efficace. Par contre ne prenez surtout pas un abonnement. En ce qui me concerne j'ai pris un abonnement mensuel qui est passé automatiquement en annuel. Je l'ai signalé au service après-vente qui n'a rien proposé de mieux que de me désactiver sans me rembourser. Pire ils ont ensuite désactivé toutes mes playlists sans aucune raison. C'est assez lamentable et pas du tout premium.

I purchased a premium license for my videocast back in 2021. And now they're issuing warnings for all my videos. This is despite an ongoing appeal process. Of course, they're not responding to this, and the YouTube channel is being severely disrupted.

Stay away!

I have been back and forth with customer service for months. They have been unable to give me access to my subscription and past orders that oddly disappeared from my account. When I asked to cancel, they ignored me. I’m getting charged even though I can’t access my purchases!

It’s a scam.

We paid for a subscription and the song we downloaded still said "Premiumbeat.com" every few seconds in the background, so we were unable to use it in our video. In spite of only downloading one song that we were unable to use, premiumbeat.com would not refund our subscription.

I have two songs licensed through PremiumBeat.com. The music is of high quality and you'll have no troubles with their no-nonsense licensing. Would be useful if I could have more than 5 downloads per song, but it means I am just careful when downloading. The licenses can be a bit expensive for small productions like mine, but I think they are worth the money, especially if you can reuse the music a lot. They also have a 25% discount promotion on often, which is great as it covers for the extra tax payment in the UK.

I purchased a 3 month subscription that allowed me 5 songs per month. You have 30 days to download your 5 songs for each month as they do not roll over to the next month. I was away on holidays in remote parts of Australia without internet and when I returned I was 2 hours late to download my 5 tracks for that month.
Despite sending emails to all levels of customer service my request for some leniency was continually denied.
I even wrote and posted a letter to the managing director explaining my situation and received no reply.
Premium Beat have an opportunity to show some goodwill and grant me access to the 5 tracks I paid for without any cost to there business and I will continue to seek an amicable resolution.

Don't write free music if you have to include the watermark in it!

I thought I read wrong. $49.00 US for each song I choose in my you tube video's. Why not round it off to $100.

They steal content from creators such as Phillip Bloom and do not respond to issues of copyright yet seem fine charging others for similar.