Premier Mobility Anmeldelser 

Love my curved stair lift fitted by kerion and Charlie in August 2026 its been a game changer for me and let's me live again

Are engineer Jack was fantastic helped us with every step

2 Engineers arrived Jack and Brandon did an excellent job Hoist in our bedroom up and running was shown how to operate no mess all rubbish removed %100 top marks🖕🏾🙂
Dissappointed no rails yet for living room arranged for 1at september.

From start to finnish execellent sevice 100%
now i am not frightened of the stairs anymore
my stair lift is a life saver for me
jack who fitted stairlift was really helpful and very knowledgable, answered allmy questions
and the best bit is remote controlls upstairs and downstairs. Best thing i ever did and didnt cost a fortune

These people have no clue about customer service.

I reported a fault with the handset to the ceiling hoist. The hoist is used to transfer my 32 yr old daughter from her bed and into her wheelchair, the hoist also carries her into the bath. It is used every day, several times a day and they are well aware the importance of this equipment. At first (we are local to them) they promised to drop off a new handset. We waited in all day but no one came. I phoned the next day as soon as their office opened, the lady I spoke to said she needed to talk to the service department and would I like to hold or she could ring back. I asked her to ring back, over 4 hrs later no call back so I rang them again. A new lady said they were going to send a handset through the post! What Is my daughter supposed to do for the next few days, sleep in her wheelchair chair! After complaining they have said they will get a handset delivered today. Considering they are in the business of supporting disabled people they seem to have no concept of how to do this efficiently.

Jake and his colleague fitted a ceiling hoist for my mum.
Both were professional and polite.
Jake talked us through the mechanics of the hoist, and was happy to answer any questions I had.
I'd thoroughly recommend this company.

This company as left me 4 days with out my stairlift saying don't stock parts sent 1 enginee twice and he said he don't no how to fix the problem as he don't work with stairlift then next day sent a second who said he didn't no
What to do after messing about
he said the board
As just gone bang and then sent a 3rd engineer with the wrong board now 4 day with out it i rang
rang them still no update

Just had a ceiling hoist fitted by Jack
and Jenson both very helpful and informative.
Tidied up after their selves and very polite.
Thankyou very much both of you.
Mr and Mrs G 👍

We had a H hoist fitted by Jack who works for premier Mobility both Jack and his helpers where very professional did the work so smoothly and very tidy I recommend Primeir Mobility.

Excellent service, friendly staff, clean and tidy efficient service. Joe took the time to explain everything. All fitted and working within 3 hours. Very pleased would recommend this company highly.

I want to give the highest possible recommendation to Jack and Jenson following the successful installation of our trough lift – they are both absolutely phenomenal in every way!

From start to finish, their work was outstanding. They are incredibly skilled tradespeople who clearly know their craft inside out; every step of the installation was handled with precision, expertise, and attention to detail. They worked with impressive efficiency, completing the job promptly without ever cutting corners or compromising on quality. What’s more, they kept the entire workspace spotless throughout – not a speck of dust or mess was left behind, which we really appreciated.

Above all, they were highly professional at all times: polite, friendly, communicative, and completely reliable. It was a pleasure to have them carry out this work, and we couldn’t be happier with the result. If you’re looking for a team you can trust to do an amazing job, Jack and Jenson are the ones to choose – simply brilliant!

At my arrival in hotel H10 Conquistador (playa de las Americas) the rollator was available at the reception. Cecking out I simply informed the front desk and did not remember I payed a safety deposit.
To my surprise the amount of 20€ was transferred to my account the day I got home!
UNBELIEVABLE !
Freddy Deckmyn
Oostende, Belgium

My mother was hospitalised on the Saturday, Premier Mobility were able to install a chair lift inside four days. The engineers Jack and Jenson were very professional, installing the lift in less than two hours, no fuss, no mess, just brilliant! Mum arrived back the following day. Can't recommend Premier Mobility enough, superb.

Excellent service from Joe, he installed a stair lift for my neighbour and explained how to use it clearly to her while keeping everything neat and tidy. He was professional and very friendly. Thank you!

Jack and Jenson were lovely, friendly and very informative. They installed an outside step lift which only took 2 hours from start to finish. Would highly recommend this company and and these guys. Tidied up any mess made as well. Husband is very very happy.

Jack & Jenson arrived on time, we’re police and friendly.
Installed in quick time and explained everything clearly :)

My father-in-law just had his stairlift fitted and this what he had to say:

“Just had a stairlift fitted for my wife, Jack from Premier Mobility did an excellent job. The whole installation from start to finish was superb.

What I appreciated the most was the time spent showing us how to use the stairlift. Being first time users and in our 80’s the extra care taken, put our mind at ease.

I would wholeheartedly recommend this company to anyone thinking of getting a stairlift. - Peter Baskerville”

Jack , fitted our ceiling hoist system and was absolutely brilliant.
Very professional service, clean and tidy job.
Would highly recommend

Had a hoist fitted for our son
Was throughly impressed how tidy these guys worked. Little to no damage to paintwork/celing. Lovely tidy job done and room was left as it was found. Nice polite, respectable guys.

Thank you very much to Joe and Brandon who came and did the installation . Would highly recommend.

Very good job very polite