Laiba from customer service was so helpful when I contacted them. She sorted out a small issue due to me no realising I had given an unused email address! Once I paid my extra delivery charge my bed w... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I needed help to book a delivery. I used the chatbot. Rehman was very helpful and got everything booked and sorted for me very quickly. Great customer sevice!
This is what all delivery companies should aspire to be like. A telephone number that is answered quickly by a competent human. Emails sent with delivery date/time. Able to narrow down the del... Se mere
How refreshing to deal with this company! The communication was prompt, professional and human! We were given a call evening before delivery was due, and it arrived exactly when told by extremely po... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Expert 2 Man Logistics Delivering throughout the UK
Kontaktoplysninger
Storbritannien
- premierdeliveries.co.uk
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 46 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
If I could I would give no stars !
If I could I would give no stars at all. Extremely rude customer service accusing customer to be the liar although there is black and white proof, on top of this shouting and absolutely not listening to what the customer is trying to say. The delivery men also unhelpful and just absolutely disgusting customer service.
Great delivery company great…
Great delivery company great communication and service definitely recommend A***** thankyou LAIBA
Bed delivery postponed for 2 days on…
Bed delivery postponed for 2 days on the initial delivery date.
Only notified at last moment having prepared for delivery, getting up early and having to do it again. Unable to contact delivery service with email supplied. Items missing from divan set.
Perfect
This is what all delivery companies should aspire to be like.
A telephone number that is answered quickly by a competent human.
Emails sent with delivery date/time.
Able to narrow down the delivery window on the day (obviously pending traffic etc).
Live updates on the day.
Phone you when they are nearing you.
Perfect.
Ridiculous!
DO NOT USE THIS COMPANY!
ITS A SCAM!
They took my money, gave me a delivery date and said I was fifth in line and to be ready for half 6 in the morning!! Called them at 10am as no one had turned up and they said we dont have the product no delivery will take place!! Absolute joke!
Avoid this company!! They just take your money and dont give a product! SCAM!
Very helpful online support from the…
Very helpful online support from the delivery company. Much appreciated, Rodica
Great efficiency
Great efficiency, friendly and helpful. Delivery pending but a simple and effective process so far! thank you Iqra.
So far excellent customer service on…
So far excellent customer service on the phone when arranging a delivery slot. It's appreciated when I work and needed to negotiate delivery on my none working day.
Excellent very helpful and speedy…
Excellent very helpful and speedy response
Delivery driver were excellent
Delivery driver were excellent , there were major renovations going in the block of flats where we live , the lifts took a long time to he free .
Premier Deliveries
Friendly prompt LAIBA was extremely helpful talking through process and dates available to suit.
Sorting my delivery
very helpful agent Iqra who has sorted delivery of my new mattress. She was very polite and was nice to talk too.
DO NOT ORDER FROM ANYWHERE THAT USE…
DO NOT ORDER FROM ANYWHERE THAT USE THIS TRACKING / SHIPPING COMPANY.
They scam people. Update tracking Info and act like it’s been shipped when it hasn’t and I’ve got all the cancellation proof. Won’t let you speak to a manager. Will keep repeating themselves and saying they will sort it and someone will get back to you when they won’t. Ongoing for over a month and now they are saying they aren’t working with the company anymore and can’t update the tracking! Appealing and discouraging and I will be reporting to trading standards and taking this further.

Besvarelse fra Premierdeliveries
Laiba - what a star
Dealt with a colleague named Laiba who was great in sorting my query out. Saved me alot of issues by rearranging delivery.
With regards to online customer…
With regards to online customer support, Laiba was swift and very helpful
Excellent communication and…
Excellent communication and confirmation of delivery.
Given a convenient time slot.
Super happy
How refreshing to deal with this company! The communication was prompt, professional and human!
We were given a call evening before delivery was due, and it arrived exactly when told by extremely polite, smiling driver, which I haven’t seen in a long time, and mores to the point, super happy with our purchase. Great quality and price, delivered well protected. Thank you 🙏
I am so very happy
I am so very happy. I ordered a lovely looking headboard & Premier Deliveries collected my order for transit to me. I found them to be so customer focused, they rang me to check if a delivery date was acceptable & then kept me fully updated about my delivery. They also provided the best tracking system i have ever seen. When my order arrived two of the nicest, polite & careful men delivered my headboard to me. What a fabulous company, good old fashion courtesy from start to finish. Thank you to those involved; Laiba, Harpreet & the boss Kashif.
Keep away from this company and its…
Keep away from this company and its fake reviews. This is a terrible company and the workers and unprofessional and not to be trusted in anyway. I had a bad experience with this company and do not want anybody else to experience what I experienced from this terrible company. KEEP WAY FROM THIS COMPANY.

Besvarelse fra Premierdeliveries
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