Francesca at the Reading store created an amazing experience when selecting my engagement ring. Nothing was too much trouble and she took the time to help me find something I liked. Great customer ser... Se mere
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Se, hvad kunderne siger
Had a fabulous experience in Pravins Milton Keynes today, from start to finish we were listened to, made to feel special and not under pressure at all. We purchased 2 wedding rings and the entire proc... Se mere
Brilliant communication, super helpful, no ask was ever seen as being too much, beautifully gift wrapped, with all the extra touches such as personalised gift message added that very personal touch.... Se mere
I honestly couldn’t have asked for a better experience with Pravins in Reading, and especially Emma. I was looking for something really special for my wife Emily for our 10th wedding an... Se mere
Virksomhedsoplysninger
Om Pravins
Skrevet af virksomheden
FAMILY-OWNED INDEPENDENT JEWELLER SINCE 1969
Established in London in 1969, Pravins is a family-owned independent jeweller with over 50 years of experience. From our stores in Cardiff, Reading and Milton Keynes, and through our online store, we help customers across the UK celebrate life's most meaningful moments.
We specialise in diamond engagement rings, wedding rings, fine jewellery and bespoke jewellery, featuring carefully selected natural diamonds, lab-grown diamonds and coloured gemstones. Every piece is crafted or chosen to meet the exacting standards that have defined Pravins for more than five decades.
Known for quality, craftsmanship and personal service, our experienced team is committed to helping you choose with confidence, whether you're visiting one of our stores or shopping online.
Kontaktoplysninger
2-3 Holybrook Walk, RG1 2AQ, Reading, Storbritannien
- 029 2039 4405
- admin@pravins.co.uk
- pravins.co.uk
4,8
Fremragende
157 anmeldelser
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Service
I received fantastic service from a young lady who was so polite and patience.
3. september 2026
Besvarelse fra Pravins
Thank you for your wonderful 5-star review. We’re delighted to hear you received such fantastic service and were looked after with so much patience and care. We’ll be sure to pass your lovely comments on to the team. Thank you for choosing Pravins and we hope to welcome you back again in the future.
Elin was excellent
Elin was excellent - she took the time to understand exactly what I wanted and was very patient showing me the options available.
2. september 2026
Besvarelse fra Pravins
Thank you so much, Ryan, for your wonderful 5-star review. We’re delighted to hear Elin took the time to really understand what you were looking for and patiently helped you explore the different options available.
She’ll be so pleased to know that her personal approach made such a positive impression. We’ll be sure to share your kind words with Elin and we hope to welcome you back to Pravins again in the future.
Friendly
Friendly, professional staff who bent over backwards to made us feel comfortable and help us find what we were after.
31. august 2026
Besvarelse fra Pravins
Thank you for your wonderful 5-star review. We’re delighted to hear our team made you feel so comfortable and took the time to help you find exactly what you were looking for. It’s lovely to know their friendly and professional approach made such a positive impression. Thank you for choosing Pravins, and we look forward to welcoming you back in the future.
Besvarelse fra Pravins
Thank you for your lovely 5-star review. We’re delighted to hear you were looked after with such kindness and care. Providing friendly, helpful and attentive service is so important to us, so it’s wonderful to know you had such a positive experience. Thank you for choosing Pravins, and we hope to welcome you back again in the future.
Fabulous experience with Elenya to…
Fabulous experience with Elenya to purchase some jewellery on Saturday 29 August. Elenya was patient and thoughtful in her opions for my daughter’s 30th present. We did not feel rushed and the Prosecco added to the experience. Many thanks to Elenya and the team
29. august 2026
Besvarelse fra Pravins
Thank you so much Jacqueline, for your lovely 5-star review. We’re delighted to hear Elenya made choosing such a special 30th birthday present for your daughter an enjoyable experience. She’ll be pleased to know that her patience and thoughtful guidance gave you plenty of time to find the right piece without feeling rushed.
It’s lovely to hear the Prosecco added to the occasion too! We’ll make sure your kind words are shared with Elenya and the team. We hope your daughter absolutely loves her new jewellery and has a wonderful 30th birthday.
Didn’t feel pressured into purchase…
Didn’t feel pressured into purchase which is so often the case.
Overall very satisfied with the service.
29. august 2026
Besvarelse fra Pravins
Thank you for your 5-star review. We’re delighted to hear you felt comfortable and never under any pressure when making your choice. Giving our customers the time and space to decide what feels right for them is really important to us, so it’s lovely to know you were so pleased with the service you received. We hope to welcome you back to Pravins again in the future.
Rolls-Royce service!
I had an excellent experience here recently. From the moment I walked in, the service was welcoming and unhurried—I was offered a seat and a drink while discussing what I was looking for. The assistant listened carefully to my requirements and showed me a well-curated selection of pieces. I left with a purchase I am very pleased with. While they appear to position themselves towards the higher end of the local market, the attentive and relaxed service made it a standout shopping experience.
29. august 2026
Besvarelse fra Pravins
Thank you for your wonderful 5-star review. We’re delighted to hear you enjoyed such a welcoming and relaxed experience with us. Taking the time to listen, understand what you’re looking for and help you explore the right pieces without feeling rushed is exactly the experience we want to provide.
Most importantly, we’re so pleased you left with a piece of jewellery you’re really happy with. Thank you for choosing Pravins and for your kind words about our team. We look forward to welcoming you back in the future.
Stephanie is the star.
Upon entering the Cardiff shop, I was immediately welcomed by the exceptional service provided by Stephanie. From the outset, it was clear that she is not only a valuable asset to the shop but also an integral part of the company as a whole. Her warm demeanour and willingness to assist created an inviting atmosphere, making my experience truly enjoyable.
Stephanie's guidance was both insightful and reassuring; she took the time to understand my needs and offered tailored recommendations that exceeded my expectations. Her knowledge and approachability made it evident that no request was too much trouble for her.
Overall, Stephanie exemplifies the high standards of customer service that the company stands for, leaving a lasting positive impression on my visit. Her dedication and professionalism are commendable, and I believe she should be recognised for her contributions to the team's success.
28. august 2026
Besvarelse fra Pravins
Thank you so much, Graham, for taking the time to leave such a thoughtful 5-star review. We’re delighted to hear Stephanie made such a positive impression from the moment you arrived at our Cardiff store.
She’ll be incredibly pleased to know that her warmth, knowledge and genuine attention to what you were looking for made you feel so well looked after. Your comments about her professionalism and the contribution she makes to Pravins mean a great deal, and we’ll make sure they’re shared with Stephanie and the wider team.
Thank you for choosing Pravins, Graham. We hope to have the pleasure of welcoming you back again in the future.
Lovely experience in store
Lovely experience in store. I wanted to purchase a ring in memory of my mum dad and brother. The sales person was very helpful and helped me choose the ring. I have not received it yet as it is being made but I’m sure it will be lovely.
23. juli 2026
Besvarelse fra Pravins
Thank you for taking the time to share your experience with us. We're so pleased our team was able to help you choose a ring with such personal meaning, in memory of your mum, dad and brother.
We know how important this piece will be to you, and we hope the finished ring is everything you’re hoping for. We look forward to welcoming you back when it’s ready and completing what we hope will be a very special experience with Pravins.
Kiana and Francesca were very warm and…
Kiana and Francesca were very warm and friendly towards us during the whole process. We didn’t feel pressured at all and we felt we made the right decision purchasing my birthday present.
26. august 2026
Besvarelse fra Pravins
Thank you so much for your lovely 5-star review. We're delighted to hear Kiana and Francesca made the whole experience feel so warm, friendly and relaxed. They'll both be so pleased to know their approach gave you the time and confidence to make a choice that felt right for you.
We hope your birthday present makes the celebration even more special, and we'll be sure to share your kind words with Kiana and Francesca. Thank you for choosing Pravins, and we look forward to welcoming you back in the future.
Amazing seamless ordering & delivery…
Amazing seamless ordering & delivery process with beautiful product packaging.
9. juli 2026
Besvarelse fra Pravins
Thank you for your wonderful 5-star review. We're delighted to hear your ordering and delivery experience was so smooth from start to finish, and that you were impressed with the presentation of your purchase too. Thank you for choosing Pravins, and we hope you enjoy your new jewellery.
Amazing experience
Amazing experience, didn't feel any pressure to buy anything and finally found the right engagement ring for us! Jake at the Cardiff branch offered exceptional service and we even got invited to an evening in the shop. The knowledge the staff have about their products is reassuring when you're buying and the no obligation to buy makes you feel welcome instead of pushed in to buying.
17. juli 2026
Besvarelse fra Pravins
Thank you so much for taking the time to leave such a thoughtful 5-star review. We're delighted to hear you found the right engagement ring and that Jake made such an important decision feel relaxed and enjoyable. He'll be so pleased to know his knowledge and exceptional service gave you the confidence to explore your options without ever feeling pressured.
It's also lovely to hear you enjoyed being invited to one of our store events. We'll make sure your kind words are shared with Jake and the Cardiff team. Congratulations on your engagement, and we look forward to welcoming you both back to Pravins in the future.
Beautiful Pendant & Excellent Service
I recently bought this beautiful pendant from the shop and I’m very pleased with my purchase. The pendant is elegant, beautifully finished and looks even better when worn. The service was also excellent — friendly, helpful and professional. Overall, a wonderful shopping experience, and I would definitely recommend the shop.
23. august 2026
Besvarelse fra Pravins
Thank you so much for your wonderful 5-star review. We're delighted to hear how pleased you are with your new pendant and that you love how it looks when worn. It's also lovely to know our team made your visit such a friendly and enjoyable experience.
Thank you for your kind recommendation and for choosing Pravins. We hope you enjoy wearing your pendant for many years to come.
Besvarelse fra Pravins
Thank you for your 5-star review. We're delighted to hear you were so pleased with your jewellery and the service you received from our team. We really appreciate your kind words about the quality and look forward to welcoming you back to Pravins in the future.
Besvarelse fra Pravins
Thank you for your lovely 5-star review. We're delighted to hear you felt so well looked after by our team and appreciated both the quality of our jewellery and the service you received. Thank you for choosing Pravins, and we look forward to welcoming you back in the future.
Superb service and the ring superb service was meant…
Superb service and the ring was meant to be
The right ring in the correct size in the shop
What are the odds
28. juni 2026
Besvarelse fra Pravins
Thank you for your wonderful 5-star review. It certainly sounds like that ring was meant to be! We're delighted the perfect ring was there waiting for you, in exactly the right size too. Thank you for choosing Pravins, and we hope you enjoy wearing it for many years to come.
We had such a positive experience with…
We had such a positive experience with Elenya at Pravins. From start to finish, the service was professional, warm and incredibly welcoming. Elenya made us feel completely at ease and took the time to make sure everything was just right.
The quality is beautiful and we feel we received excellent value for money. These are pieces we know will last a lifetime, which makes them even more special.
Thank you, Elenya, for making the whole experience so enjoyable. We wouldn’t hesitate to recommend Pravins and will definitely be returning in the future.
4. august 2026
Besvarelse fra Pravins
Thank you so much for taking the time to leave such a thoughtful 5-star review. We're delighted to hear Elenya made your experience with Pravins so warm and enjoyable from start to finish. She'll be so pleased to know that her care and attention helped you feel completely at ease and confident in your choices.
It's especially lovely to hear how much your new pieces mean to you and that you've chosen jewellery you can enjoy for a lifetime. We'll make sure your kind words are shared with Elenya, and we look forward to welcoming you both back to Pravins in the future.
Got a bespoke ring made to order in…
Got a bespoke ring made to order in limited timescale they were able to order it in the time that i needed it and i had the design made just how i wanted, staff where really helpful and gave us bubbly.
21. august 2026
Besvarelse fra Pravins
Thank you for your wonderful 5-star review. We're delighted we could create your bespoke ring exactly as you envisioned and have it ready within the timescale you needed. It's lovely to hear our team made the whole process so helpful and enjoyable, with a glass of bubbly to celebrate too!
We hope you love your new ring for many years to come, and thank you for choosing Pravins to create something so personal for you.
Excellent service
I had a wonderful experience at Pravis.
The staff were incredibly welcoming, friendly, and professional.
They took the time to understand exactly what I was looking for.
The service was attentive without ever feeling rushed or pressured.
The team were knowledgeable and happy to answer all my questions.
They made the whole jewellery-shopping experience feel special and enjoyable.
There was a great range of beautiful jewellery to choose from.
I was particularly impressed by the patience and genuine care shown by the staff.
Thank you to the whole team for making my visit such a pleasant experience.
I would highly recommend Pravin Jewellery to anyone looking for excellent service and beautiful jewellery!
1. juni 2026
Besvarelse fra Pravins
Thank you so much for taking the time to leave such a thoughtful 5-star review. We're delighted to hear our team made you feel so welcome and took the time to understand exactly what you were looking for.
It's especially lovely to know you appreciated the patience, knowledge and genuine care shown throughout your visit, and that you felt comfortable exploring your options without ever feeling rushed or pressured. Creating that kind of personal and enjoyable experience is incredibly important to us.
Thank you for your kind words about the whole team and for recommending Pravins. We hope you enjoy your new jewellery and look forward to welcoming you back in the future.
Exceptional Service and a Wonderful Experience
I had an absolutely fantastic experience at Pravins today, thanks to Ashleigh. She was incredibly patient with all my questions, asked all the right questions herself, and took the time to show me a wide range of options while genuinely listening to what I was looking for.
She was friendly, enthusiastic and knowledgeable throughout, and made sure I felt completely comfortable and never pressured into making a decision. Her attention to detail and customer service were exceptional, and I walked away with a purchase that I absolutely love.
Ashleigh is a real credit to Pravins and deserves recognition for the wonderful experience she provided. Thank you, Ashleigh!
22. august 2026
Besvarelse fra Pravins
Thank you so much for taking the time to leave such a thoughtful 5-star review. We're delighted to hear Ashleigh made your experience at Pravins such an enjoyable one. She'll be thrilled to know that her patience, knowledge and genuine interest in finding what was right for you made you feel so comfortable and well looked after.
Most importantly, we're so pleased you left with a piece of jewellery you absolutely love. Ashleigh is indeed a valued member of our team, and we'll make sure your lovely comments are shared with her. We hope to welcome you back to Pravins again in the future.
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