Powerverse Anmeldelser 

Very good, installed on time!

What can i say, everything was perfect and worked.

then they updated the app, changing everything. now it just dosent work, to start a chage you have to hold the screen for 20 seconds. plug your car in after your schedules charge is due to start. no problem it just wont change, even if you over ride it, it just waits to the next day's scedule.

you now have to re-plug the car everytime you start, stop or to change a setting.

i have to set an alarm 10 mins after my night rate starts at 12pm just to check if it actualy starts chaging. usualy i have to get dressed go back outside and re-plug the car in a few times.

i have no idea why they changed a pefect app and made us beta testers. so far supoprt has said they are looking into it.

Just roll the update back, and let people use the charger as they had.

if you look at almost every review it's the same, the reviews on IOS are all the same, it's broken.

it's a shame, should have stuck with Pod point.

:(

Really impressed with my charger installation 5 stars for the installer. App seems to work well and total cost was fantastic will definitely recommend Powerverse to anyone

Great service and support, always available and explain process really quickly

The app worked pretty good on the automatic scheduling but when I tried to change to the solar charging it took a few attempts but as I was not sure if I was doing it right

It was easy to set up, contact was simple and queries dealt with quickly on a Sunday

Very professional service. Communication was excellent from the start. The price was also unbeatable. The box is very neatly installed and the app has worked perfectly with my Tesla. Many options in how you use the charger which makes it future proof. Highly recommend.

As said in the title, the price was good.
The installer was very friendly and didn't mind going under the floorboards on his hands and knees to put an earthing point on the water pipe.
I still struggle with the app, when putting the car on charge it states that it will be so many seconds before charging will begin (never lower than 6,000 seconds) unless you manually over-ride it. If, whilst charging, you unlock the car to how much charge has gone into the car it stops.
We were called by the company saying that an engineer needs to call to make an amendment to our charger which we thought may have sorted the 2 issues we have but it has made no difference.
What we now do is charge the car and leave it alone until the charging light on the charger shows that the charge is complete.

It was a long wait for the installation but it was worth it. Great price compared to other EV chargers. Smooth installation by charged EV. Highly recommend

Good communication. Kept up to date by phone and email. Install very professional and tidy. Engineer knowledgeable and worked very hard. From ordering to install was over 2 months but I would recommend this company as the value for money compared to others is exceptional.

Great communication and easy and simple installation

Competitive price, simple great app and outstanding installation service.

What a fantastic experience from start to finish. Sonny at PowerVerse made this whole experience easy and seamless and kept me well up to date. 5 weeks from placing order to having a fully installed EV Charger. The charger looks and performs fantastically for my 73 plate Kona.

Have recommended to others successfully and will continue to do so! Thanks Sonny & the wider Powerverse team

Waste of money.
Does not trigger charging (esp set time at night off peak) and have to manually click charging.
I have it for 6 months.
Not a single day of satisfactory charging.

I am considering money back option if there is any.

Revised to 5* Post PV action on feedback

Positives
1. Great value - cheapest I could find on the market.
2. Installed (chargedEV) - knowledgeable with neat install.
3. Fairly quick install time.
4 Superb Customer Service (Special mention to Alex / Nadine)

Negative which turned into a positive
* Charger makes a beeping noise when finished charging, raised issue on this review. (Neighbour commented on its beeping noise at unsociable hours).

Impact was within 24hrs Customer Care called me and PV are working on a patch to remove the beeping from my charger as a test / trial.

For a new company that has listened to its customers, you can’t ask for more than that!

System recommended for PV charging but not possible as installed. They should have known this. Software is clunky and designed for engineers

I purchased the charger because I was told it is very good and it is solar ready?????? Whilst the charger/hardware is good, the Powerverse app is an absolute disaster, why trial an app with customers when you should be doing it offline before the launch. Solar compatible, it has never worked for me !!!!!!

Update:
Thank you for the feedback. Yes, I agreed for a trial, but it should not be forever, it has been one month since you have launched the trial with no end date.
I reported my issued-on 5th April, followed by two call with your technical team (developed and product manager) but no one came back until 22nd April, when I started sending emails and making phone calls for updates and answers.
Please do not blame your customers as if I have made a mistake opting for trials. All trials should have been checked and tested before the launch. Overall it is very very poorly managed!!

Excellent company. Proactive from the time the enquiry was made until the installation. Best price in the market. Value for money. Recommended !!!

Esy Installation with knowledgable Installer, who answered all questions.
Easy to set up to use cheap rate Electric regularly.

Great communication and a device that has worked flawlessly