My account got hacked and compromised and they helped me solve the issue and get my account back promptly! This is the best customer response service I think they provided me.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Post Planner is a perfect fit for our needs as a fast-moving digital marketing agency. It's easy to use, time-saving, and the team are really quick to respond to any queries we have via the chat box o... Se mere
My engagement shot through the roof since using post planner. Curating and finding fresh, new, highly relevant content is literally 1 - 2 clicks away, amazing time saving stuff. Probably also why my F... Se mere
Epic App that does miracles. Post Planner has saved me half a lifetime posting to multiple FB groups (of which I'm an admin.) Facebook doesn't make it easy, but the killer product support got me... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Post Planner helps you find & schedule top performing content to reach more followers and increase engagement.
Kontaktoplysninger
San Francisco, USA
- support@postplanner.com
- postplanner.com
Har besvaret 100 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Happy with the latest updates!
I've been a PostPlanner user for a number of years now and have seen at least 3 versions of it over the years and have to say I am really liking the most recent version. Very easy to navigate, very user friendly and they are always being innovative with their display.
Opt for something serious, not this one
1. Refund policy is not clear.
2. Customer service is awful, they intentionally skip harder questions.
3. Video posts often fail to publish.
Edit: It's been one month since I cancelled my subscription and I got a confirmation of cancellation from Post Planner and they STILL charged my card today. So awful, so unprofessional, so frustrating. Currently waiting for how they handle the refund request.

Besvarelse fra Post Planner
Simple to manage multiple social media accounts!
Still new to Post Planner, its overall easy to learn with the tutorial videos, support is great! It is a time-saver making it super simple to manage multiple social media accounts!
Great product, better customer care
There was a pretty serious problem when I started, but the team's customer service was top-notch. They worked hard to find a solution, and even cut a chunk off my price to apologize. Excellent, and the way it should be.
The product itself is excellent. Not just for scheduling posts, but with a lot of bells and whistles that help you come up with posts to save time when inspiration is short.
5 stars!
A great easy to use app with a support…
A great easy to use app with a support staff that is willing to exhaust all possibilities when you have an issue. Post Planner is the best!
Excellent company
Excellent company, responsive customer support and robust product. Would highly recommend!!
5 Stars all the way!!!
Ive been using Post planner for about 4 years now and LOVE it.. It just keeps getting better and better with all the new features and the amazing app they now have. Plus Josh is a superstar his customer service is 10 STARS...
Superb app
Superb app. Awesome service by Josh. The new version features are astounding! Post Planner is a time-saver and rocks the engagement on my social media channels.
Great app and great customer service
I've been using this service for years and have been very satisfied. I load up posts for Facebook a week or two in advance and never have to worry about them showing up. Finding content to post is a breeze inside the app--my followers love the content. Customer service has been very attentive and quick. Highly recommend PostPlanner.com.
Post Planner is not worth the money or…
Post Planner is not worth the money or time. Their support is terrible. You are only able to send a chat which will not be answered for hours or days. When they do answer their answer is not for the problem you are having. They refer you to articles they have written on subject that do not address the problem.

Besvarelse fra Post Planner
Great energy!
Great service from Joshua and his team from the word go! Positive energy to help you along your Social Media journey.
Keep up the good work guys!
I can't fault their customer service
I can't fault their customer service. Somehow I've applied the promo code on the wrong checkout page which did not grant me any discount. Josh has helped me enormously and offered even a better plan for what I've already paid for. Exciting times ahead!
Great app & customer service
I tried a couple of other apps but I do really like this one. It's fairly easy to use. I had a glitch today and Josh helped me get it taken care of perfectly. Great customer service! Definitely recommend.
Epic App that does miracles.
Epic App that does miracles.
Post Planner has saved me half a lifetime posting to multiple FB groups (of which I'm an admin.) Facebook doesn't make it easy, but the killer product support got me through all the wrinkles. It does everything I need and I'm looking froward to their development schedule.
Incredible, personal product support. Highest recommendation.
Very easy transition to the new app
Very easy transition to the new app, clear explanation going forward regarding Instagram, Talked about upgrading due to business growth...Josh was fantastic, handled it beautifully, and I'm set into July 2022.
Such a great platform!
Their content is terrific, the rating system for the posts is very helpful too. Their customer service is top-notch too! Questions are answered very quickly and with a good resolution. I couldn't be happier!
5 Stars!
A fantastic app, great price and Josh is very helpful and quick to respond. Excited for new features to come out.
Nice App- Excellent Customer Service
I feel that Postplanner has a lot going good for it and so much potential for more in the future! The customer service is extremely professional- quick and thorough responses from them. I certainly appreciated that! Recommend!
Great app, great team!
Postplanner is a very easy to use and intuitive interface that facilitates the management of my feed on twitter. The support team is also amazing and makes you feel like you have a personalized interaction with them. Great app, great team!
I have been a Post Planner customer for…
I have been a Post Planner customer for some time and I must admit it took me a while to get the best use out of it for me.
Every time I had a question I would ask in the chat box and it would be answered.
The customer support is amazing and now that I can use it for Instagram too - it’s even better. Thank you!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







