Our overall experience was wonderful. From transfers to hotels to train transfers. Our only complaint was our last stay in Portimao. Hotel not in centre of city for restaurants & sightseeing & hotel f... Se mere
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Luis was very quick to respond to all of my questions. He was very patient with my husband and I even when I changed my mind multiple times about excursions and even travel dates. Luis even called me... Se mere
I was impressed with how well staff helped meet my vacation needs. Even when things got off track, such as when our plane flight was rescheduled to another day due to bad weather. Your staff kept... Se mere
Great hotels (Eurostar in both Porto and Lisbon), schedule was great - not too busy but with enough to keep us going each day. I lost my phone in Porto in the BeDriven transfer car and Ana from Portu... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Portugal Getaways offers the best air-inclusive deals for travel and stopovers to mainland Portugal, the Azores, Madeira, and Spain. We're dedicated to making travel more accessible, affordable, and personalized by connecting travelers with high-quality vacation packages that include airfare, accommodation, and transportation at unbeatable rates!
Kontaktoplysninger
Avenida Eng. Luís Alberto Meireles Martins Mota, n 8, 9560-414, Lagoa, Portugal
- +1 857-239-0784,+1 647-946-8249
- bookings@portugalgetaways.com
- portugalgetaways.com
4,8
Fremragende
2 t anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Beautiful Portugal!
We have used Portugal Getaways on three separate trips to Portugal. This is an awesome company and the businesses they represent are equally reputable. They speak English, are knowledgeable, and a pleasure to deal with. I would highly recommend Portugal Getaways for a seamless, package trip to Portugal with no surprises, except the exceptional beauty of their wonderful country!
30. marts 2026
Besvarelse fra Portugal Getaways
Dear Customer,
Thank you for your wonderful feedback and for choosing our team time and time again. Your kind words about our team and partners mean the world to us. We are honored to have been part of your seamless journeys and to share the exceptional beauty of our wonderful country with you.
We look forward to welcoming you back again soon!
Kindest regards,
Portugal Getaways Team
Besvarelse fra Portugal Getaways
Dear Eric,
Thank you so much for your lovely review!
Kindest regards,
Portugal Getaways Team
It started with a few hiccups and some…
It started with a few hiccups and some miss infornation when I called to ask questions but so far it has been taken care off. Hope the trip will go well.
28. marts 2026
Besvarelse fra Portugal Getaways
Dear Customer,
Thank you for taking the time to share your feedback. We are glad everything has been resolved and we are confident the trip itself will more than make up for it. Portugal has a wonderful experience in store for you and we look forward to hearing all about it upon your return!
Kindest regards,
Portugal Getaways Team
2nd time using Portugal Getaways!
Great response time, the transfers were always on time and excellent. This is our 2nd time using Portugal Getways and we loved both times.
21. marts 2026
Besvarelse fra Portugal Getaways
Dear Karen,
Thank you so much for your feedback and loyalty! Knowing that both experiences have lived up to your expectations means a great deal to our team. We are looking forward to planning your next Portuguese adventure!
Kindest regards,
Portugal Getaways Team
After visiting the Azores for almost 10…
After visiting the Azores for almost 10 years we decided to visit mainland Portugal…..now we have two go to places to enjoy
Beyond all expectations…super
14. december 2025
Besvarelse fra Portugal Getaways
Dear Linda,
That’s amazing to hear, thank you for sharing.
After so many years visiting the Azores, it’s great to know mainland Portugal lived up to and even exceeded your expectations. That’s a special kind of journey.
Next time, we’d love to invite you to discover Madeira, it’s another beautiful destination with so much to offer.
Kindest regards,
Portugal Getaways Team
Besvarelse fra Portugal Getaways
Dear Terry,
Really glad to read this, thank you for sharing.
Sounds like everything came together nicely, from the flights to the excursions, and it’s great to know the team left a good impression along the way.
If you ever feel like planning another trip, just let us know, we’d be happy to help.
Kindest regards,
Portugal Getaways Team
Besvarelse fra Portugal Getaways
Dear Yulia,
Thank you so much for your review, we really appreciate it.
We’re so glad to hear you had such a great experience, it means a lot to us.
If you ever feel like planning another trip, we’d be happy to help.
Kindest regards,
Portugal Getaways Team
Besvarelse fra Portugal Getaways
Dear Mary,
Thank you so much for your review, we really appreciate it.
We’re glad to hear everything came together quickly and smoothly, that’s exactly what we aim for from the start.
If you need anything as you continue planning, we’re here to help.
Kindest regards,
Portugal Getaways Team
My interaction with ageant Pedro was…
My interaction with ageant Pedro was exceptional from the very start. I cannot say enough how very happy I was, with his professionalism, friendly and most helpful demeanor. I and traveled with Portugal Getaways before and have been very pleased. Questions and concerns were answered promptly.
25. marts 2026
Besvarelse fra Portugal Getaways
Dear Customer,
Thank you for taking the time to share this, it really means a lot.
We’re so glad to hear Pedro made such a positive impression from the start. He’ll be very happy to know his support and responsiveness stood out.
It’s also wonderful to hear you’ve traveled with us before and continue to have great experiences.
If you need anything at all or want help planning your next trip, we’re here to help.
Kindest regards,
Portugal Getaways Team
Amazing trip to Portugal and Azores!
Our trip was amazing, staff was always willing and able to assist. The hotels and transportation were outstanding. I would highly recommend anyone utilizing your services for travel.
24. marts 2026
Besvarelse fra Portugal Getaways
Dear Joanne,
We’re so happy to hear you had such a great trip, thank you for sharing.
It’s wonderful to know everything from the hotels to the transportation and support along the way met your expectations. That’s exactly the experience we aim to provide.
We truly appreciate your recommendation, and if you ever plan another trip, we’d be happy to help.
Kindest regards,
Portugal Getaways Team
Portugal getaways we're amazing! or Hands-On available…
Portugal getaways or Hands-On available prompt to respond kind and extremely efficient. I can't recommend them enough!
18. marts 2026
Besvarelse fra Portugal Getaways
Dear Diane,
It’s wonderful to hear this, thank you for sharing.
We’re really glad the support felt responsive and hands-on, that’s exactly the experience we aim to provide.
We remain at your full disposal for any assistance.
Kindest regards,
Portugal Getaways Team
Had problems with the car rental…
Had problems with the car rental return. Took way to long to get back to me and it still isn’t resolved
26. marts 2026
Besvarelse fra Portugal Getaways
Dear David,
Thank you for your feedback, and we’re sorry to hear about this situation.
We understand how frustrating delays like this can be, especially when it’s still unresolved. This is not the experience we want for our customers.
Please rest assured we are following up on your case to help get this sorted as quickly as possible. If there are any updates or additional details you’d like to share, we’re here and ready to assist.
Kindest regards,
Portugal Getaways Team
Great response
A large group of us are going on a tour next November, and if anyone in the group had questions, Sofia was always available to answer anyone who called her. Her return calls were prompt and her communication is excellent. THANK YOU
19. marts 2026
Besvarelse fra Portugal Getaways
Dear Customer,
Thank you so much for your kind review, we really appreciate you taking the time to share this.
We’re really glad Sofia was able to support your group and stay responsive throughout. She’ll be very happy to hear your feedback.
If anything comes up as you get closer to your trip or if you need any recommendations, we’re here to help.
Kindest regards,
Portugal Getaways Team
Valerie re: Portugal Getaways
Staff, response time and information received, overall customer service is bang on!!
23. marts 2026
Besvarelse fra Portugal Getaways
Dear Valerie,
Thank you for your great feedback, we really appreciate it.
We’re glad to hear the communication and support stood out from the start, that’s something we focus on from the very first interaction.
If you need anything at all or would like help refining your plans, we’d be happy to assist.
Kindest regards,
Portugal Getaways Team
My husband secret 60th BD trip
My husband secret 60th BD trip. The staff are so helpful sweet and kind. Info for trips are so easy access. They sent them right in front of you and no pushing for it. Pick and choose at your leisure.
25. marts 2026
Besvarelse fra Portugal Getaways
Dear Narry-Joy,
Thank you for sharing this, it really means a lot.
Planning a surprise trip like that is special, so it’s great to hear the process felt easy and pressure-free. That’s exactly how we want it to feel.
If you ever want help shaping another trip or just need a few ideas, we’re always here.
Kindest regards,
Portugal Getaways Team
Fabulous package & experience
Fabulous package; everything was beyond our expectations, especially the hotels! Easy to book and good site to check bookings and add on excursions. Fabulous company, book with them without concerns.
24. marts 2026
Besvarelse fra Portugal Getaways
Dear Josee,
Thank you so much for your kind review, we truly appreciate it.
We’re so glad to hear everything exceeded your expectations and that the experience felt smooth from booking to adding excursions. That’s exactly what we aim to provide.
We’d love to help you plan your next trip.
Kindest regards,
Portugal Getaways Team
Rodrigo was my Advisor
Rodrigo was my Advisor. He was LOTS of help and gave me suggestions. Fast replies and answers to my questions. Very happy with my travel plans.
24. marts 2026
Besvarelse fra Portugal Getaways
Dear Carole,
Thank you so much for your kind words, we truly appreciate it.
We’re glad to hear Rodrigo was able to support you and provide helpful suggestions along the way. He’ll be very happy to hear your feedback.
If you need any more recommendations or assistance, we’re always here to help.
Kindest regards,
Portugal Getaways Team
We did the dreamy self drive trip which…
We did the dreamy self drive trip which included Sao Miguel island and southern Portugal . Pre trip communication was prompt and helpful and an easy ,smooth booking process . Once booked , the customer service never wavered . They continued to offer exceptional communication
It was the right amount of time in each place .
The hotels were quite nice and in really good locations and offered a lot of variety for breakfast . My only issue is the hotel in Lisbon . I have nothing bad to say about the hotel itself.. it was a lovely small apartment . However it was quite noisy at night , you could hear every noise from the hotel — people walking up stairs , big heavy doors closing … not the best for sleeping
Other than that overall I think Portugal getaways did a fantastic job at planning this itinerary !
16. november 2025
Besvarelse fra Portugal Getaways
Dear Jana,
Thank you so much for your thoughtful review, we truly appreciate it.
We’re really glad to hear you enjoyed your self-drive journey and that everything felt smooth and well paced throughout. It’s great to know the hotels and overall experience met your expectations.
We also appreciate you sharing your feedback about the hotel in Lisbon. We understand how important a good night’s rest is, and we’ll take this into account as we continue refining our hotel selections.
If you need any assistance in the future or are thinking about your next trip, we’d be pleased to help you plan it.
Kindest regards,
Portugal Getaways Team
Besvarelse fra Portugal Getaways
Dear Karen,
Thank you for your feedback, we truly appreciate it.
We’re glad to hear you had a good experience communicating with your agent. If there’s anything we could have done to make your experience even better, we’d love to hear your thoughts.
If you need any assistance at all, we’re always here to help.
Kindest regards,
Portugal Getaways Team
Great response and very accommodating…
Great response and very accommodating with booking. Hoping to receive same service once we leave for the trip!
23. marts 2026
Besvarelse fra Portugal Getaways
Dear Chantal,
Thank you so much for your kind words, we truly appreciate it.
We’re really glad to hear the booking process felt smooth and accommodating; that’s exactly the experience we aim to provide from the very beginning.
We’ll be here to support you every step of the way. You’ll have a designated emergency number in your trip details and will receive updates from us along the way, so you’re always supported. If you need any assistance during your trip, we’re always here to help.
Kindest regards,
Portugal Getaways Team
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