Our overall experience was wonderful. From transfers to hotels to train transfers. Our only complaint was our last stay in Portimao. Hotel not in centre of city for restaurants & sightseeing & hotel f... Se mere
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Se, hvad kunderne siger
Luis was very quick to respond to all of my questions. He was very patient with my husband and I even when I changed my mind multiple times about excursions and even travel dates. Luis even called me... Se mere
I was impressed with how well staff helped meet my vacation needs. Even when things got off track, such as when our plane flight was rescheduled to another day due to bad weather. Your staff kept... Se mere
Great hotels (Eurostar in both Porto and Lisbon), schedule was great - not too busy but with enough to keep us going each day. I lost my phone in Porto in the BeDriven transfer car and Ana from Portu... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Portugal Getaways offers the best air-inclusive deals for travel and stopovers to mainland Portugal, the Azores, Madeira, and Spain. We're dedicated to making travel more accessible, affordable, and personalized by connecting travelers with high-quality vacation packages that include airfare, accommodation, and transportation at unbeatable rates!
Kontaktoplysninger
Avenida Eng. Luís Alberto Meireles Martins Mota, n 8, 9560-414, Lagoa, Portugal
- +1 857-239-0784,+1 647-946-8249
- bookings@portugalgetaways.com
- portugalgetaways.com
4,8
Fremragende
2 t anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very nice person her name was Jessica…
Very nice person her name was Jessica we are going on yours trip only in septembre so we Will know more if we like your trip Thank you
31. marts 2026
Besvarelse fra Portugal Getaways
Dear Nicole,
Thank you for your kind words! We will make sure to pass them along to Jessica. We are looking forward to your September trip and are confident it will be a wonderful experience. We cannot wait to hear all about it when you return!
Kindest regards,
Portugal Getaways Team
Seats on plane
Everything was great except my husband and I did not sit together on our flights. As we had been booked for 9 months in advance I would of thought we would of sat together.
1. marts 2026
Besvarelse fra Portugal Getaways
Dear Bernadette,
Thank you for your kind feedback. We are sorry to hear you and your husband were not seated together. Most airlines do allow seat selection, though in some cases this may come with an additional fee.
Kindest regards,
Portugal Getaways Team
Tout était bien planifié et hôtel bien…
Tout était bien planifié et hôtel bien sélectionné près des activités et site à visiter
30. marts 2026
Besvarelse fra Portugal Getaways
Chère Françoise,
Merci beaucoup pour votre retour. Nous sommes ravis de savoir que tout était bien planifié et que l'hôtel était idéalement situé, à proximité des activités et des sites à visiter.
Nous vous remercions pour votre confiance.
Cordialement,
L'équipe Portugal Getaways
Everything was seamless
Everything was seamless. We got to both the hotels without issue. The rooms were spacious and clean. Our transportation was comfortable and always on time. The drivers were friendly and knowledgeable. The staff at the hotels were always attentive and helpful.
The flights were pretty good. The only snags were delays in the departure times. All in all we had a great time.
4. april 2026
Besvarelse fra Portugal Getaways
Dear Joan,
Thank you so much for your review. It is wonderful to hear that the hotels, transfers and drivers all delivered the experience we work hard to put together. Flight delays are unfortunately beyond our control, but we are glad they did not put a damper on what sounds like a truly enjoyable journey.
Kindest regards,
Portugal Getaways Team
Our experience with Portugal Getaways booking ease…
Our experience with Portugal Getaways was fantastic. They answered all our questions and concerns and were very helpful. We are excited for our trip to Portugal.
6. april 2026
Besvarelse fra Portugal Getaways
Dear Catherine,
Thank you for this lovely feedback. We are so pleased that the whole process felt smooth and reassuring from start to finish. Making sure every question is answered and every concern is put to rest is exactly what we are here for.
Portugal has so much to offer, and we cannot wait to hear all about it when you return!
Kindest regards,
Portugal Getaways Team
They booked both of our flight(going…
They booked both of our flight(going and coming back) with connection when there are straight flights to Portugal from Canada.
The connection to return to Canada in Washington was so tight and we almost missed our flight. Then there was no seat reserved in the plane for us(no seat number!!!!!!)
In Porto, we missed our train to Lisbon because the driver didn't pick us up in time, so we paid for our train tickets which we've already paid in the package
21. marts 2026
Besvarelse fra Portugal Getaways
Dear Parsa,
Thank you for taking the time to share your feedback, and we are truly sorry to hear that parts of your trip did not go as smoothly as we would have hoped.
We understand how stressful a tight connection can be. When selecting flight itineraries, we always aim to offer the best value for our travelers, and connecting flights are often the most competitively priced option available. That said, we are sorry the experience caused you concern and appreciate you sharing how it felt from your end.
Regarding the train transfer, we want to let you know that this has already been looked into and a refund has been issued and sent to you by email. Could you please check your inbox and let us know you have received this information?
We remain available to assist you with any further questions.
Kindest regards,
Portugal Getaways Team
Staff are great and helpful when you…
Staff are great and helpful when you have questions etc. that is a game changer in my opinion.
28. marts 2026
Besvarelse fra Portugal Getaways
Dear Dawn,
Thank you for your feedback. It is our pleasure to help!
We look forward to hearing all about your trip.
Kindest regards,
Portugal Getaways Team
Seamless and personalized booking experience!
I just finished booking a family trip with Portugal Getaways and I couldn’t be happier with the service. The team was incredibly fast and responsive, making the whole process stress-free. They took great care to adapt the package to my family's specific needs, ensuring every detail was covered. It’s rare to find this level of personalized attention and efficiency. Looking forward to the trip!
4. april 2026
Besvarelse fra Portugal Getaways
Dear Laura,
Thank you so much for your generous review. Planning a family trip comes with its own set of needs and moving parts, and we are so glad our team was able to make the process feel easy and stress-free.
We cannot wait for you and your family to experience it all firsthand. The best part is still ahead!
Kindest regards,
Portugal Getaways Team
Highly recommend Portugal Getaways!
I love how you offer packages, but then I can work with you to change things. You are such an easy company to work with, and your choices of tours were wonderful. The whole trip was well arranged and I enjoyed it all. The hotels were well located, and the transfers were great. Thank you!
16. marts 2026
Besvarelse fra Portugal Getaways
Dear Nancy,
Thank you for your lovely review. It means a lot to hear that the flexibility to personalize your package made such a difference. That balance between having a solid foundation and the freedom to shape the trip around your own preferences is something we put a great deal of thought into, and we are so glad it worked so well for you.
Portugal will be waiting for you whenever you are ready to return!
Kindest regards,
Portugal Getaways Team
One stop shop to handle all the details
Booking process was easy. They contacted us when an excursion was unavailable and suggested suitable replacements and took care of adjusting everything. There was lots of pre-trip communication to make sure we had everything we needed.
Very prompt in replying to any questions we had. Overall, very pleased with the entire experience
2. april 2026
Besvarelse fra Portugal Getaways
Dear Chris,
Thank you for sharing this kind feedback. It is wonderful to know that our pre-trip communication made a difference in helping you feel fully prepared.
Keeping our travelers informed and well taken care of, especially when adjustments are needed, is something we take great pride in!
Kindest regards,
Portugal Getaways Team
Our travel using Portugal Getaways
Our travel, car rental arrangements and accommodation have gone smoothly. The pre trip information was very useful and our communication easy and helpful.
The accommodations exceeded our expectations.
2. december 2025
Besvarelse fra Portugal Getaways
Dear Thomas,
Thank you so much for your kind feedback. We are thrilled to hear that everything went smoothly, and that the pre-trip information and communication were helpful throughout your journey.
We hope to have the pleasure of planning your next adventure soon!
Kindest regards,
Portugal Getaways Team
Vacation to spain
The whole experience was good. All of my questions were answered quickly and they helped accommodate my needs. I recommend them to anyone unsure of booking a trip like this for themselves.
26. marts 2026
Besvarelse fra Portugal Getaways
Dear Nathan,
Thank you for sharing your experience and for recommending our team. Making sure every question is answered and every need is taken care of is at the core of what we do, and we are so glad it showed.
We hope you have a great time on your vacation!
Kindest regards,
Portugal Getaways Team
First time flying Portugal air
First time flying Portugal air, they were fantastic
Absolutely loved vitorsvillage in lagoa
2. april 2026
Besvarelse fra Portugal Getaways
Dear Victoria,
Thank you for your feedback. It is wonderful to know how much you enjoyed your trip. We look forward to helping you with many more trips to Portugal in the future!
Kindest regards,
Portugal Getaways Team
Portugal Getaways - seamless…
Portugal Getaways organized a seamless trip including customizing the drop-off of the rental car and the departure date/airport to suit our plans.
Updates were clearly communicated in a timely fashion.
1. marts 2026
Besvarelse fra Portugal Getaways
Dear Customer,
Thank you for your kind feedback. It was our pleasure to tailor your trip so it was exactly what you were looking for!
Kindest regards,
Portugal Getaways Team
I had a great experience with agent Ana Ferreira. She was extremely helpful and patient with me going back and forth. She was very diligent and patient with me. Thank you for tour help.
I had a great experience with agent Ana Fere
2. april 2026
Besvarelse fra Portugal Getaways
Dear Antonietta,
Thank you for your wonderful feedback. Ana will be delighted to know that her patience and diligence made such a positive impression throughout the planning process. We appreciate your trust!
Kindest regards,
Portugal Getaways Team
Easy Holiday with Portugal Getaways
The accommodation was great. All information provided helped our trip go smoothly from picking up our car at the airport to finding our accommodation. The car was small but adequate.
26. marts 2026
Besvarelse fra Portugal Getaways
Dear Muriel,
Thank you so much for this lovely review. We are happy to hear you had a wonderful time!
Thank you for trusting our team and we hope to help you with many more vacation plans in the future.
Kindest regards,
Portugal Getaways Team
Ines
Ines,
Was very pleasant, knowledgeable, courteous. She provided great service. Answered all my questions and concerns.
Thank you you Ines for being so helpful!
12. marts 2026
Besvarelse fra Portugal Getaways
Dear Laurie,
Thank you for your kind review. Inês will be thrilled to know her assistance was appreciated!
Kindest regards,
Portugal Getaways Team
Everything went so smoothly
Everything went so smoothly, down to the flights, reserving the car, and the wonderful accommodations!
31. marts 2026
Besvarelse fra Portugal Getaways
Dear Barbara,
Thank you for your review. It is great to know you had such a wonderful time! We look forward to helping you explore more of Portugal!
Kindest regards,
Portugal Getaways Team
Ana was wonderful
Ana was wonderful. Helpful, friendly and very professional. Credit it to her.
29. marts 2026
Besvarelse fra Portugal Getaways
Dear Sean,
Thank you for your feedback. Ana will be so happy to know her assistance made a positive impact! We will make sure to share your review with her.
Kindest regards,
Portugal Getaways Team
A great experience
A great experience. Everything was taken care of for us and we had a lot of fun.
25. marts 2026
Besvarelse fra Portugal Getaways
Dear Jennifer,
Thank you for your kind words. It was our pleasure to help!
Kindest regards,
Portugal Getaways Team
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