No customer service email?? All possible ways of contacting them do not work, colour arrived very different to images and tried to send a message. Their email address doesn’t seem to exist and bounces... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I received my order (2 x Pockt Pro), and after opening them I noticed that both units have scratches or scuff marks. One of them also appears to have a burn mark on the opening clip. I have attempted... Se mere
Beställde ett paket på en Pockt XL + gratis Pockt Original via en kampanj. Fick hem endast XL som kändes otroligt flimsig och instabil i plasten. Fick dessutom ont i fingrarna av att öppna locken.... Se mere
Slow shipping. Quality of the product for the price is very poor. The hinge broke on the XL when I first opened it. Tried contacting the email listed on their website and order email but it gets... Se mere
Avoid
Purchase made 17 July and the order is still marked as “Order processed by shipper” and “In Transit”.
When I sent an email to their support email listed on website, I got a Delivery Status Notification (Failure) bounce back with a virus marked attachment from their email server.
Not sure if my order will ever arrive but have little faith at this point. Seems like a scam.
17. juli 2024
Uopfordret anmeldelse
'Skip the Queue' shipping is a con.
Ordered on 9th July and paid extra for their 'skip the queue' shipping. It's now 24th July and my item is still in CHINA. Very misleading when it's an Australian company, saying their products ship directly from the manufacturer. Who even is the manufacturer? GOD knows how much longer I will be waiting. Failing to see how paying extra for faster shipping works because I still don't have my item.
24. juli 2024
Uopfordret anmeldelse
Drop shipping from China
Drop shipping from China, buy direct for a fraction of the cost directly. Marketing is fake. Shopping is taking forever.
24. juli 2024
Uopfordret anmeldelse
Avoid - slow and unreliable
Claim “fast and free shipping” on their website. Free is correct, fast isn’t. Ordered over 2 weeks ago and items still haven’t left China. Trying to email customer service gets a Message Undeliverable response so the only way to contact is through their website. Their website has also had a “Sale Ends Today” banner for at least 2 weeks now, which is very misleading!
I would avoid and am considering a chargeback on my credit card. Not worth your time or money.
23. juli 2024
Uopfordret anmeldelse
LIARS
Items are drop shipped from Beijing not located in Australia as their company states.
They're liars. I believe this is a company name in Australia but it's all sent out of China.
They say they tell people they send direct from their manufacturer but they don't. Nothing is stated on their website of that nature. They're taking advantage of people who are wanting to support aussie businesses.
7. juli 2024
Uopfordret anmeldelse
Not completely transparent about shipping
I don’t know it, but I expect that this company has excellent and useful products. I will not find out how the products are even though I purchased two products from their website.
When the products were dispatched, I noticed that they were dispatched from China.
As an EU citizen with residence in Denmark packages from China are usually a bad solution due to the heavy import taxes and fees. Especially for smaller orders.
On their website the seller simply says: “ All orders are dispatched directly from our manufacturer”.
As a customer I can’t know who the seller’s manufacturer is nor where the manufacturer is located.
I have contacted the seller and explained that I will not accept the package when it arrives and asked the seller to handle the return when the package comes back to them.
The seller has informed me that their courier will not return the package to them and therefore I can accept the package and send it back myself or accept that I can’t get my money back.
All this could have been avoided if the seller was transparent about from which country the orders are being dispatched.
Update: This company has written on its website for several days now that “sale ends today”. Fake discount is just another reason to doubt the transparency of this company.
11. juli 2024
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.