No customer service email?? All possible ways of contacting them do not work, colour arrived very different to images and tried to send a message. Their email address doesn’t seem to exist and bounces... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I received my order (2 x Pockt Pro), and after opening them I noticed that both units have scratches or scuff marks. One of them also appears to have a burn mark on the opening clip. I have attempted... Se mere
Beställde ett paket på en Pockt XL + gratis Pockt Original via en kampanj. Fick hem endast XL som kändes otroligt flimsig och instabil i plasten. Fick dessutom ont i fingrarna av att öppna locken.... Se mere
Slow shipping. Quality of the product for the price is very poor. The hinge broke on the XL when I first opened it. Tried contacting the email listed on their website and order email but it gets... Se mere
Horrible Quality
Don’t waste your money with this product. It is the worst pill holder I have used, I had such high expectations. Absolutely scam of a company
Poor quality product and poor customer service
Slow shipping. Quality of the product for the price is very poor. The hinge broke on the XL when I first opened it.
Tried contacting the email listed on their website and order email but it gets rejected saying invalid. No response from their website contact form either.
Scam
Scam, the product is really cheap quality and their support email doesn’t exist so you can’t arrange returns.
No customer service email?
No customer service email?? All possible ways of contacting them do not work, colour arrived very different to images and tried to send a message. Their email address doesn’t seem to exist and bounces back, if you instagram message they send an autoreply to message on their email instead. If you use their contact us website form you get no response. HELP
No customer support
I purchased 2x Pockt Pros and they both have scuff marks and are really poor quality, the seal lifts everytime you open the pill case or lift any of the pill compartments. Very poor quality. Support email gets a bounce back and messaging on social media has got me nowhere either.
Damaged Products
I received my order (2 x Pockt Pro), and after opening them I noticed that both units have scratches or scuff marks. One of them also appears to have a burn mark on the opening clip. I have attempted to email their email address provided on their website however, I receive a bounce back stating that their mailbox either couldn’t receive mail or the address couldn’t be found. There is no contact number on their website and messaging their socials gets you nowhere.
Received these and they are both dirty…
Received these and they are both dirty and scratched. Also took ages to arrive. Do not buy
TERRIBLE
TERRIBLE. Product received was faulty, inaccessible for those with joint pain in fingers, service is not up to consumer standards. PLEASE PURCHASE VIA PAYPAL TO ENSURE REFUND, or just buy something similar for a fraction of the price and save yourself the wasted energy.
Refused refund for faulty product
Sent me a faulty product and are refusing to refund me. They are trying to make me pay return shipping costs to China even though they advertise as an Australian business
Probably a Scam tbh
Places and order Aug 30th, package was unable to be delivered, tracking said being held at warehouse, no way to get in touch with the shipping company, phone number doesn't work, they don't respond to emails. Contacted Pockt, they offered a replacement, same thing despite the fact that I sat outside waiting for the package. Will be attempting to get a refund, but from what I'm hearing it won't be likely. Will update once something happens
I love Pockt Pals
I love these Pockt Pals. I have just gone and bought another two, this time I’ve gone for Pockt Pro. It’s so useful to have somewhere to keep my various emergency pills. Like paracetamol or seasickness pills, not things you need every day but you’d rather have them than not!!
Free delivery and it arrived quickly. The website is clear and easy to use.
SCAM
SCAM! I’ve bought this over 6 months ago and unfortunately never received it.. Upon complaining and sending emails over and over again I got a couple of replies but no resolution at all. This is either the worst customer service ever or an absolute scam of a business.
IS THIS ITEM DROPSHIPPED? YES.
IS THIS ITEM DROPSHIPPED? YES.
You can buy the exact items from AliExpress for a few quid. Save yourself money.
The case itself is fine but I’m really…
The case itself is fine but I’m really disappointed the ‘Australian’ company is actually just drop shipping from China. If I’d known that before purchasing I would have just gotten the exact same product from a different drop shipper that are honest and cost 1/4 of the price.
Pockt Australia 🤔....
Pockt Australia 🤔..... ships from China, 21 days wait for delivery!
Supplied digital Labels are not for Australia! I recognise 5 items of your 650.
I didn't see the below.....
Marketing tactics have shipping details in extremely small print at the base of their page. "All orders are dispatched directly from our manufacturer." Even smaller print, "Standard International Shipping: 5-15 business days"
VERGONZOSA ESTAFA
Vergonzosa empresa (y envían todo desde China, por lo que de australiana… poco). Se compran 4 artículos y después de estar el envío más de 1 mes como “en tránsito”, se reclama el envío. No tienen ninguna información del paquete y deciden enviar otro. Facilitan un “track number” que ninguna empresa española reconoce, y tras 2 meses de espera, nada llega. Así llevamos 5 meses ya, les he reclamado la devolución del dinero y ya ni contestan por mail, una completa estafa.
Rubbish products shipped directly from…
Rubbish products shipped directly from China They take weeks to arrive and when damaged will not be replaced. DO NOT USE THIS COMPANY
BUYER BEWARE!!!
Do not buy anything from this company. Complete scam. Order has been "delayed" since well before Christmas, spent 2 weeks as "delivered to local carrier". Customer service is beyond disgusting, ignores any question you ask, gives you the run around and then blocks you from all social medoa pages so you cant contact them. Save your money
Wish I'd found these reviews before…
Wish I'd found these reviews before buying.
Arrived damaged, mainly due to poor quality to start with.
They do not give a care that people are reliant on the security and condition of the medication carried in this junk
AVOID THIS SCAM
Avoid this drop shipping scam company at all cost. NEVER received my product and the contact with customer service is basically non existent so don't expect a refund. They are liars and a total scam. When i put my reviews up on their fb ect I was just blocked.
SAVE YOUR MONEY CAUSE YOU WON'T GET A PRODUCT AND WONT GET YOUR MONEY BACK.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







