Mike was really helpful in helping find a solution to a potential delivery issue. He was extremely prompt and kind in his response and took some stress off of my upcoming move. I really appreciated it... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We’ve had a great experience with our Plush Beds order. We received multiple status updates as our bed moved production and then shipped. Maria was so kind and prompt answering all my questions. She... Se mere
MIke offered excellent customer support as I navigated through the purchase of a new mattress from Plush Beds. His responses to my questions were prompt, thorough, extremely helpful and with a love... Se mere
I have not received any of my orders yet so cannot review the products at this point but that being said, Ferdz in customer service have been very responsive and helpful in answering all my questions... Se mere
Virksomhedsoplysninger
Kontaktoplysninger
2637 E Atlantic Blvd, 33062, Pompano Beach, USA
- support@latexmattress.org
- plushbeds.com
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Mike was really helpful in helping find…
Mike was really helpful in helping find a solution to a potential delivery issue. He was extremely prompt and kind in his response and took some stress off of my upcoming move. I really appreciated it.
Allan was super helpful!!
Excellent customer service!
I had an outstanding experience working with Maria J. From the start, She was incredibly responsive, even on weekends, which gave me confidence that my concerns were being taken seriously.
She took the time to understand my concerns, answered every question thoroughly, and made sure the entire team was aligned in addressing my needs.
I felt valued as a customer and completely satisfied with the outcome. I truly appreciate the exceptional service. Also, I love my latex mattress!
Irma was very helpful and responsive
Irma was very helpful and responsive, even pointing out how to get a discount I had missed. Highly recommended.
Plush Beds Excellent customer support service
MIke offered excellent customer support as I navigated through the purchase of a new mattress from Plush Beds. His responses to my questions were prompt, thorough, extremely helpful and with a lovely welcoming and supportive tone.
Many thanks Mike!
So far, so good
I have not received my mattress yet, but so far, the help I've received from my "Concierge" Irma via email exchanges has been excellent. Thank you, Irma!
After ordering a mattress topper from…
After ordering a mattress topper from PlushBeds (which I was very happy with), decided to purchase a lighter weight comforter for summer. There was a reason/issue that necessitated I return it. Ferdz G. was very helpful, courteous and professional, and kept me in the loop regarding my order & very happy with the outcome. Yes, I would recommend this company & thei excellent customer care.
Order Status with Customer Service
I have purchased a Botanical Bliss Mattress and a mattress cover in two orders and wanted to check on the status of the orders a week later. I used the chat for customer support on the plushbeds.com website. The customer support person was named Allen. I had the order number for the mattress but not the mattress cover. Allen was able to quickly provide me with the order number for the mattress cover and status of these two orders. Thank you Allen.
Ferdz in customer service is awesome.
I have not received any of my orders yet so cannot review the products at this point but that being said, Ferdz in customer service have been very responsive and helpful in answering all my questions in almost instant time via email. This is so unheard of these days. I am very optimistic I will love my new mattress, adjustable base, and bedding, as well as a new topper and cover for my guest room.
Amazing service
Amazing service, I am a long time customer and needed to update one of my older mattresses. Allan was super helpful and got me the right topper - thank you!
I like this company's products and have…
I like this company's products and have found Allan to be particularly responsive and helpful with all inquiries.
Mattress Exchange
I needed to exchange my mattress to a softer feel and from the beginning I have had nothing but a pleasant experience. My agent was Irma. She was very prompt in her communication, polite and extremely helpful. She solved the issue in a very professional manner. She is an asset to the company. Would definitely recommend Plushbed for their high quality mattress.
Super helpful support
Allan was super helpful in answering my many questions regarding height, firmness, return policy, shipping. Looking forward to getting my mattress soon!
Ordering process was fast and easy
Ordering process was fast and easy. I made a mistake on the sizes I ordered but Irma was quick to respond to my support email. They made sure to get the sizes changed and my order updated. Excellent customer service.
Informative website and good customer support
Ordering was easy and the website provided thorough information on the products to make it easier to select the right product. Ferdz was my "concierge" and was in touch as soon as my order was received with information on delivery, what to expect from the new mattress, and offering assistance with anything I might need.
Great value, great available service
Live chat with Allan helped answer all of my questions and guided me to a purchase at a excellent value.
Alan was great!
Chat with Allan made the process smooth…
Chat with Allan made the process smooth and made me decide with no worries. It was great to have extra discount and free delivery/set up as well as old mattress/frame pick up.
Can't wait to enjoy my first organic king latex mattress!
Outstanding Quality and Customer Service
I’ve been extremely happy with my experience with Latex Mattress Co. The quality of the mattress is outstanding, and you can tell it’s built to last. I’ve owned latex mattresses before that lasted well over 10 years, and I expect this one will too.
My initial configuration felt a little too firm, but the customer service was exceptional. Ferdz was incredibly patient and helpful as we went back and forth discussing the best setup for my body type and sleep position. After swapping one of the layers, the mattress became perfect for me.
I’m finally getting deep, restorative sleep, which has made a huge difference in my overall health, energy, and daily performance. I highly recommend Latex Mattress Co. for both quality and customer care.
Ferdz was listened and took care of my…
Ferdz was listened and took care of my issue very quickly. Great customer service, thank you very much!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








