Latex Mattress Co. Anmeldelser 885

Mike was really helpful in helping find a solution to a potential delivery issue. He was extremely prompt and kind in his response and took some stress off of my upcoming move. I really appreciated it.

I had an outstanding experience working with Maria J. From the start, She was incredibly responsive, even on weekends, which gave me confidence that my concerns were being taken seriously.

She took the time to understand my concerns, answered every question thoroughly, and made sure the entire team was aligned in addressing my needs.

I felt valued as a customer and completely satisfied with the outcome. I truly appreciate the exceptional service. Also, I love my latex mattress!

Irma was very helpful and responsive, even pointing out how to get a discount I had missed. Highly recommended.

MIke offered excellent customer support as I navigated through the purchase of a new mattress from Plush Beds. His responses to my questions were prompt, thorough, extremely helpful and with a lovely welcoming and supportive tone.
Many thanks Mike!

I have not received my mattress yet, but so far, the help I've received from my "Concierge" Irma via email exchanges has been excellent. Thank you, Irma!

After ordering a mattress topper from PlushBeds (which I was very happy with), decided to purchase a lighter weight comforter for summer. There was a reason/issue that necessitated I return it. Ferdz G. was very helpful, courteous and professional, and kept me in the loop regarding my order & very happy with the outcome. Yes, I would recommend this company & thei excellent customer care.

I have purchased a Botanical Bliss Mattress and a mattress cover in two orders and wanted to check on the status of the orders a week later. I used the chat for customer support on the plushbeds.com website. The customer support person was named Allen. I had the order number for the mattress but not the mattress cover. Allen was able to quickly provide me with the order number for the mattress cover and status of these two orders. Thank you Allen.

I have not received any of my orders yet so cannot review the products at this point but that being said, Ferdz in customer service have been very responsive and helpful in answering all my questions in almost instant time via email. This is so unheard of these days. I am very optimistic I will love my new mattress, adjustable base, and bedding, as well as a new topper and cover for my guest room.

Amazing service, I am a long time customer and needed to update one of my older mattresses. Allan was super helpful and got me the right topper - thank you!

I like this company's products and have found Allan to be particularly responsive and helpful with all inquiries.

I needed to exchange my mattress to a softer feel and from the beginning I have had nothing but a pleasant experience. My agent was Irma. She was very prompt in her communication, polite and extremely helpful. She solved the issue in a very professional manner. She is an asset to the company. Would definitely recommend Plushbed for their high quality mattress.

Allan was super helpful in answering my many questions regarding height, firmness, return policy, shipping. Looking forward to getting my mattress soon!

Ordering process was fast and easy. I made a mistake on the sizes I ordered but Irma was quick to respond to my support email. They made sure to get the sizes changed and my order updated. Excellent customer service.

Ordering was easy and the website provided thorough information on the products to make it easier to select the right product. Ferdz was my "concierge" and was in touch as soon as my order was received with information on delivery, what to expect from the new mattress, and offering assistance with anything I might need.

Live chat with Allan helped answer all of my questions and guided me to a purchase at a excellent value.

Chat with Allan made the process smooth and made me decide with no worries. It was great to have extra discount and free delivery/set up as well as old mattress/frame pick up.
Can't wait to enjoy my first organic king latex mattress!

I’ve been extremely happy with my experience with Latex Mattress Co. The quality of the mattress is outstanding, and you can tell it’s built to last. I’ve owned latex mattresses before that lasted well over 10 years, and I expect this one will too.

My initial configuration felt a little too firm, but the customer service was exceptional. Ferdz was incredibly patient and helpful as we went back and forth discussing the best setup for my body type and sleep position. After swapping one of the layers, the mattress became perfect for me.

I’m finally getting deep, restorative sleep, which has made a huge difference in my overall health, energy, and daily performance. I highly recommend Latex Mattress Co. for both quality and customer care.

Ferdz was listened and took care of my issue very quickly. Great customer service, thank you very much!