I purchased several different services from Plumbs: from a kitchen roller blind, window seat cushion, to reupholstering a sofa, armchair and stool. All of this was booked on one home visit. Booking cl... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Very helpful consultant who came out and advised and took measurements. Covers completed much faster than expected (which was a bonus) and are of excellent quality It feels like having a new sofa ! R... Se mere
After an excellent initial appointment & my subsequent prompt payment, I have been left with no fitting appointment. I have tried calling & told someone will call me back. The product is not cheap &... Se mere
We ordered two new seat cushion covers and arm rest covers. They arrived sooner than we expected and are an excellent match as advised by Margaret who came to measure up. We are very pleased with the... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Plumbs is family owned and run with over 50 years experience of producing beautiful, made-to-measure furniture covers and curtains to an exceptional standard. We also provide a comprehensive reupholstery service.
Kontaktoplysninger
Brookhouse Mill, PR17PZ, Preston, Storbritannien
- 01772 838363
- social@plumbs.co.uk
- plumbs.co.uk
4,4
Fremragende
6 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 98 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Plumbs
We truly appreciate your feedback and your trust in our products and service. Should you have any further questions or need assistance, we’re always here to help. Thanks again!
Besvarelse fra Plumbs
Thank you for sharing your positive experience with us. We’re delighted to hear that you’re satisfied with the quality of the product. Our team works hard to ensure we deliver high-quality items that exceed customer expectations, and it’s rewarding to know we’ve succeeded.
3 very good visits - new life to expensive originals
3 very good visits - discussing possibilities and prices and ordering (no pressure) ; measuring ; fitting. All very efficiently conducted. Second time of using Plumbs, previous time 8 years ago for other chairs. The fit is perfect. Excellent value; new life to expensive originals. Would absolutely recommend. Thank you Paul Pole.
26. juni 2026
Besvarelse fra Plumbs
Thank you for sharing your positive experience with us. We’re delighted to hear that you’re satisfied the service received and our high-quality items that exceed customer expectations, and it’s rewarding to know we’ve succeeded and would like to thank you, Joan for your valued custom.
Excellent service and great product
Excellent service and great product. Very pleased with our "new" sofas!
24. juni 2026
Besvarelse fra Plumbs
Thank you for taking the time to provide us with your feedback. We're really pleased to hear that you have received excellent service and that you are delighted with your new Tailored sofa covers, Susan.
A great customer experience
I had a really good experience from Plumbs. Everything from measuring up, the range of great fabrics to choose and delivering and fitting my curtains well within the timescale they promised.
24. juni 2026
Besvarelse fra Plumbs
Thank you for sharing your positive experience with us. We’re delighted to hear that you’re satisfied with the quality of the products. It's great to hear that your expectations have been met.
Very good result
Very good result, some delays to shipping but the factory is in Dover and I'm in Suffolk.
24. juni 2026
Besvarelse fra Plumbs
Thank you for taking the time to provide us with your feedback Brian. We're thrilled to receive your 5-stars!
Very poor workmanship
Whilst Anne, your representative was extremely helpful, I was very disappointed with the covers. The bottom of the covers were so tightly stitched and therefore very puckered . My daughter has had to remove all the covers, sofa, chair and poufee and tried to improve the overall appearance which was a difficult task. Whilst I appreciate that covers are not comparable to reupholstery, considering the price I paid I certainly expected a much better standard. Therefore I would deter anyone from using your services.
1. juli 2026
Besvarelse fra Plumbs
Thank you or taking the time to provide us with your feedback. We're sorry to hear of the issues that you are experiencing with your order. We have no record, that you have raised this with our Team, who would be happy to assist you further. Please send over images to Plumbs@plumbs.co.uk and one of our Team members will contact you.
Amanda was so professional and…
Amanda was so professional and knowledgeable. I took her advice on fabrics and chose loose covers which arrived in 3 weeks and Amanda fitted them perfectly. I am so pleased with the result.
2. juli 2026
Besvarelse fra Plumbs
Thank you for taking the time to provide us with your feedback. We're really pleased to hear that you have been delighted with the service and the quality products.
Good service at home
The sales person visited my home, measured up and advised me on my choice of fabric for cushion covers to fit my L-shaped sofa. She was helpful and friendly.
The items were made promptly (quicker than I was led to expect) and the representative returned to install them for me. They were quite expensive for what they are, but well-made and look good. One of the zips broke, but the salesperson was able to fix it and I was happy with the finished job.
1. juli 2026
Besvarelse fra Plumbs
Thank you for taking the time to provide us with your feedback. We're really pleased to hear that you have been delighted with the overall progress of the order, and the end result.
It was an easy experience to deal with Plumbs
It was an easy experience, I was sent swatches of material and to be honest it did take me a long time to decide. Once I contacted Plumbs to confirm my choice they were very quick to respond. Their operative in my area was both friendly and professional, can’t fault them.
22. juni 2026
Besvarelse fra Plumbs
Thank you for taking the time to provide us with your feedback. We're really pleased that you have received good service, which has met your expectations.
Besvarelse fra Plumbs
Thank you for taking the time to provide us with your feedback. We're really pleased to hear that you have received perfect service, which you have rated first class.
Very good service.Both members of staff…
Very good service.Both members of staff were both professional.Curtains arrived a lot earlier than expected delivery date.Would certainly use Plunbs again.
19. juni 2026
Besvarelse fra Plumbs
Thank you for taking the time to provide us with your feedback. We're really pleased that you have received good service, which has met your expectations.
Fantastic new loose covers.
We have just had new loose covers made for our sofa by Plumbs. Margaret came to our house and helped us choose a material. She was knowledgeable and helpful. Because we are moving overseas in a few weeks, she called HQ and spoke to one of Plums owners to get his commitment that the covers would be available in time. This was very reassuring. The quote seemed reasonable to us and we paid our deposit. We then had a ‘pattern cutter visit, who carefully re- created the loose- covers in a white fabric that would act as the pattern for our new covers. Within 2 x weeks we were told our covers were ready and they were delivered by courier. Finally plumbs sent their fitter who visited us to fit the new covers. Really happy with them. Great quality, terrific fit for a reasonable price. Thank you plumbs. An excellent service.
30. juni 2026
Besvarelse fra Plumbs
Thank you for taking the time to provide us with your feedback. We're really pleased to hear that you have been provided with excellent service and that your delighted with the end result.
Besvarelse fra Plumbs
We appreciate you taking the time to provide us with your feedback. We're really pleased that we have met your expectations.
Excellent service from start to finish…
Excellent service from start to finish buying replacement covers for a 30 year old Multiyork 3 piece suite.
Fabric samples arrived quickly. Our consultant, Wayne, was very helpful & accomplished in taking the measurements & fitting the new covers.
The result is a 3 piece that looks great & could be mistaken for new
22. juni 2026
Besvarelse fra Plumbs
We appreciate you taking the time to provide is with your feedback. We're really pleased to hear that you have received excellent service and that you are delighted with the transformation.
Amanda was great and super-helpful
Amanda was great and super-helpful. We are very happy with our covers.
18. juni 2026
Besvarelse fra Plumbs
We appreciate you taking the time to provide us with your feedback. It's great to hear that you have been delighted with the service and quality.
Great Service
Great Service from a lovely lady called Tracy who measure exactly and showed me some wonderful material samples. Cannot fault.
18. juni 2026
Besvarelse fra Plumbs
Thank you taking the time to provide us with your feedback. It's great to hear that you have been delighted with the service and quality.
My appointment on time with a good…
My appointment on time with a good selection of materials for loose covers.Covers measured and deposit taken really efficiently.Told 5 weeks but informed later 6 weeks.
On arrival fitted quickly with no fuss and really pleased with the colours and material i chose.
26. juni 2026
Besvarelse fra Plumbs
We appreciate you taking the time to provide us with your feedback. All our products come with different lead times, to ensure we meet manufacturing standards, and quality our customers quite rightly deserve.
Beautiful quality and design of…Outstanding!
Beautiful quality and design of fabrics,showing contemporary and traditional styles. Susan Solis, the representative was superb! Friendly, helpful and knowledgeable. Quick efficient service. The covers are a perfect fit. I recommend the easyfit.
5. juni 2026
Besvarelse fra Plumbs
Thank you for taking the time to provide us with your feedback. We're really pleased to hear that you have been delighted with the quality and design, as well as the service received which has met your expectations.
Couldn’t give 5 as my covers didn’t fit…
Couldn’t give 5 as my covers didn’t fit and had to be returned for readjustment
Very pleased with final result.
11. juni 2026
Besvarelse fra Plumbs
Thank you for taking the time to provide us with your feedback. We're sorry to hear that your covers needed, to be returned for minor adjustments. Sometimes covers may require more than one fitting, to ensure you receive the perfect fit and we're pleased to hear that you are happy with the final result.
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