Mobius Anmeldelser 

I keep trying to verify myself to cash out it will not let me everytime it keeps saying error

I would strongly advise anyone to stay far away from Mobius Gaming. This has been one of the most frustrating and unfair experiences I’ve had with any app, especially one that involves spending real money.
My account was suddenly banned for “accessing from a non-supported country” — which makes absolutely no sense because I live in the United States, and the app itself clearly states it is intended for U.S. users. I have not traveled, used any VPN, or done anything that would justify this claim.
What makes this even worse is the timing: this happened after I had already spent money in the app, which feels extremely suspicious and honestly predatory.
When I reached out for help, the experience somehow got even worse:
Their in-app AI support admitted the situation didn’t make sense and said they would escalate it with a ticket.
But their email support completely contradicted that, insisting I was not in the U.S. and refusing to do anything about it — no investigation, no fix, and no compensation.
So basically, one side of their support acknowledges the issue, while the other shuts you down with a copy-paste response and leaves you stuck.
This is unacceptable for any company handling user accounts and money. There’s no accountability, no consistency, and no real support when something goes wrong.
Between the false ban, the loss of money, and the completely useless customer service, this app feels like a scam disguised as a rewards platform.
Save your time and your money — do not use this app.

Just because I had a game downloaded it banned me for suspicious activity and said I had to lose my rewards and start over!!! That's a bunch of crap!!!

It just a waste of time you play for hours to make it to cash out you wait 5 days just for it to be reviewed and then it's say waiting for approval. You filed a ticket and still nothing.

I would give this company a zero or a negative rating if at all possible. The customer.service is not up to par with what they are trying to sale. I say sale but I mean that in a street hustler saying a piece of fake jewelry type of way, meaning they are liars and will make you work hard completing quests they never intend to pay you for. They will find some terms of service line to pretend you are doing something fraudulent or malicious as soon as you reach the redemption threshold and attempt to redeem what should be rightfully yours.

There are lots of legit play for pay apps out there but this is not one of them, so you should avoid wasting your time and energy with this pathetic attempt at a real app. Literally any other app is worth trying, save yourselves now, Uninstall their imposter app and move on .

I have been waiting for my cashout for 37 days. It still says waiting for approval. Two support tickets have been submitted and the only reply I received on either was "we'll have the finance department look into it." That was three weeks ago and not a word from them since. The support bot suggested submitting a third ticket and when I agreed the support bot stopped working. Now all I get is "I'm sorry, I have encountered an error. Please try again." I have enough earnings for a second cashout but I can't submit it until they fix the first one. This is very disappointing.
UPDATE: After 40 days I have finally received my cashout. It took a long time but they did finally correct the situation so I will give them a second chance. I have submitted a second request which the app says I should get within 5 days. If they have sorted their issues and pay this second cashout on time I will update this review and my rating. This could be a very good app if they can overcome the long waits.
UPDATE 2: It seems the 5 days was only the initial waiting period which they have increased from the 1 day that it used to be. So it is now a 5 day wait before the cashout is even sent to be reviewed even though it clearly states that you should get your money at the end of those 5 days. I really don't understand how they thought that would solve their problem. With that 5 day waiting period and the 6 days this cashout out has been waiting for approval I am now up to 11 days and counting waiting on this second cashout. It really is a shame. They just added a bunch of new games that I would love to try out and earn some rewards for, but I just can't bring myself to do it knowing I will have to wait such a long time to get paid. I had hope after they finally took care of the first cashout, but it's right back to the same long wait.

My first claim took forever now my second claim is taking even longer.. its been months.. still nothing

Quick to cash out, but to be able to receive your cashout is slower than molasses in the winter. Only complaint I got really. Waiting up to 16 f'in days

Too many delayed payouts.

I would like to revise my review apparently the CO is legit and I am going to get paid, and I'm going to change my stars to 5 for responding to me

Terrible support.

It has been 2 weeks and I am still waiting for approval for my rewards. After 25 minutes messing with terrible AI support, I was finally able to open a ticket,it's been 4 days since I opened a new ticket and still have not received a reply nor my cash rewards. I also have over a dozen quests that have not been given credit for after spending money to make sure they were completed in time. I am unable to cash out any more winnings until my "approval" for my last cash out comes through. I'm sure this review will not help matters either but it needs to be heard.

I built up $300 credit in my account after spending over $250. Once I hit $75 cash out it has been pending two months. Now if I enter ticket it's auto closed.

At first this seemed like a good app but as soon as you reach the 45 cash out good luck receiving it. Support does not answer and just closes tickets and leave your 45 dollars pending. Don't waste time spending any money because you can earn pass the 20 dollar cash out.

Love the app but the wait pending cashout are getting ridiculous and old

UPDATE, since the response here my account was reinstated, and my payout was approved.

i hesitantly hope for the best, because prior to the below problems it really had been one of the best offers apps available.
will update again if things change.

started out great, got my first reward with no incident. when it came time for my second I had been willing to give them the benefit of the doubt when my $25 payment was delayed. it did end up coming a few days late. however after requesting my $45 reward, which I received a majority of due to making in-app purchases because of an advertised promotion for 100% cash back on in-app purchases. I request my withdrawal, a few days pass, and as it nears the expiration time on the timer for my payout suddenly without explanation my account is suspended for "suspected fraudulent activity" without explanation, and trying to get a hold of support is nearly impossible The support email on their website does not work you have to submit a ticket through the application that logs you out over and over again because you have a banned account and you have to fight with an AI chatbot to get it to let you start a support ticket. I've gotten one response, explaining the reason for The restriction on my account is due to making purchases, so the advertise a promotion saying make purchases, then suspend your account because of the purchases that they were promoting in their cash back offer. they have requested that I send them receipts of my purchases, and in the beginning I was a bit peeved but I said fine I understand that there's not just their hands involved and maybe the original offer provider needed the information or something. I said okay fine send receipts of everything, to the email that they provided in their response, and I uploaded them in the support chat thing in app, I provided the requested documentation over a week ago now. mind you this was not my first interaction with their customer service, and in the first response to my original support ticket on this matter I had a response within a few hours. and it was on a weekend, similar in my original cash out problem not a long wait time. it's been over a week and I've not received confirmation they have received my documents, I have not received a estimated timeline, I've received no actual customer service in any sense. I've opened multiple support tickets as that's what their chat bot insists that you do, and they close my requests for support without response The original request is still open with still no response. had this been a matter of rewards not being paid and I did not have my own money involved I would be annoyed and frustrated but I would just let it go. but they in their terms of use over and over again say there is no cost to user, and then they advertise 100% cash back bonus deal it wasn't through the gaming partner or anything like that it wasn't through the original offer provider it was through Mobius directly, it was for any game that I had downloaded through them up to $50. so you directly advertise an offer, you get me to spend my money, and I do so because I'm of the understanding that within a few days I will receive this money back. The only reason that I spent that money was due to their promotional offer.
and suddenly when the clock is about to run out on the amount of time remaining for me to receive my payment instead of logging into find My reward card I log into see account suspended.
I really had hoped that they were going to come through resolve the issue, or communicate literally at all and update me on what was going on.
but here we are, no response, no resolution.

It's shit don't use it they blocked a 45$ payment after making me wait 6 days my other two redemption went through fine. App is sus af

If I could give it a negative star I would they do not cash out its been over a month for me and it still says waiting approval

Successfully cashed out twice so far. Had a few issues but support responded quickly and fixed them. Overall good experience with a bit of patience.

I love the app it pays good the cash out time needs to be shorter but it's fun

I'm rating this at a 2 star for now because I just downloaded it about 5 days ago. I cashed out 15$ about a little over 3 days ago. I'm still waiting for approval. If I get my 15$ by tomorrow night. I'll rate at least 3 or 4 stars. It depends and I'm seeing reviews that are bad for this app. So, tomorrow night will be the true review I give it.