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Betty Anmeldelser 

11
•
TrustScore 3 ud af 5

3,2

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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Virksomhedsoplysninger

Skrevet af virksomheden

Betty launched in the UK in 2026 to shake up the world of online casinos. We saw a space that felt cold, complicated, and out of touch - and decided to do things differently. Our goal? To create a casino that feels more fun, more fair, and way more you. One that’s rooted in innovation, simplicity, and top-tier service that actually treats people like people.

Kontaktoplysninger

3,2

Middel

TrustScore 3 ud af 5

11 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,2

Alle anmeldelser

(11)

11 anmeldelser inden for de sidste 12 måneder

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Bedømt til 1 ud af 5 stjerner

Absolutely the worst site ever

Absolutely the worst site ever! Play Big Bass Splash on other sites, the RTP is dreadful, complete scam DO NOT USE!

19. juli 2026
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Besvarelse fra Betty

Sounds like Big Bass Splash left you on a bit of a dry spell this time, and we know that's not the experience anyone's hoping for.

We know it's disappointing when the same game feels completely different from what you've experienced elsewhere. Every spin is random, but we'd still like to understand why this session left you feeling this way.

If you're open to it, drop us a message on live chat or email support@playbetty.co.uk with roughly when you were playing, and we'll go through those sessions with you.

We'd rather understand your experience than leave it there.

Bedømt til 2 ud af 5 stjerner

Great customer service, poor games

First of all the positives:

I truly enjoy the several promotions on the website, it is such a fun feature for customers. You upgrade to different gems based on game play. Which then comes with more deposit offers.

Eddy who I have had the pleasure of communicating with, is fantastic he is always willing to help, or explain how promotions work, and to answer any questions you have about the website.

The downside unfortunately is the games. I only have two sites, I am new to gambling. I signed up here first as seen it advertised on a specific website. I then signed up to another site, and the difference in the RTP% and payout is extraordinary. I compared the same games.

The site here can easily take £30 on 20p-40p spins within 3-4 minutes without a single win.(I tested probably 17 of their slots , on my short time here. Not one slot bonus, on any game from £25-£50 deposits at a time. So just bare that in mind when depositing. But if you’re looking for lots of promotion options, and deposit offers this could be a good shout.

I provided my feedback to Eddy, and told him I think you need to check that your games are working randomly and correctly. And that still absolutely stands.

Unfortunately my account is now closed, never saying never to a return but unlikely to. However best of luck with the website.

18. juli 2026
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Besvarelse fra Betty

Thanks for the thoughtful review - we appreciate you taking the time to share both sides of your experience.

It’s great to hear that the promotions, Gems system and the support you received from Eddy stood out. Having someone there who takes the time to explain things and genuinely help is exactly the kind of experience we want to create.

On the games side, we hear you. Everyone’s experience is different, and we understand that your time with us didn’t quite match what you were looking for. We appreciate you being open about that and sharing your thoughts directly with us.

Sorry to see you leave, but we’re glad you gave us a chance. Sometimes paths cross more than once - so who knows, maybe we’ll see you again somewhere down the road.

Bedømt til 5 ud af 5 stjerner

Great site fast withdrawal and great…

Great site fast withdrawal and great select of games

13. juli 2026
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Besvarelse fra Betty

Really happy to hear you’re enjoying the games and that withdrawals have been quick and easy. We’ll keep doing what we can to make each experience a good one.

Bedømt til 2 ud af 5 stjerner

Withdrawals take way too long

Withdrawals take way too long. Site itself is ok. After making deposits via a NatWest card I was informed you can’t withdraw to NatWest, this really should have been highlighted before you pay with NatWest. So gave bank transfer details and was done in about a day and a half. Then made another withdrawal which over 24hours later is still showing as pending. Contacted support and got a rather abrupt rude reply saying “as we told you yesterday blah blah”. They also said it’s been processed now but it hasn’t it’s still pending so I’m very sceptical….No other casino keeps a withdrawal pending over 27 hours. Il happily change the star rating if it’s processed today but any longer is just unreasonable.

9. juli 2026
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Besvarelse fra Betty

We know the delay and communication around your withdrawal didn’t meet the standard you deserve, and we’re sorry for that. The withdrawal was already initiated on our end, but our updates should have kept you much better informed - that’s on us, and we understand the frustration it caused. As soon as we saw the gap, we jumped on it to get you a clear, accurate update. Thank you for your feedback - you’re right that the delay and communication around your withdrawal weren’t where they should have been and we will continue working and to prevent situations like this from happening again.

Bedømt til 5 ud af 5 stjerner

Ive tried a dozen casinos in UK and…

Ive tried a dozen casinos in UK and this one is on the better end. The UI feels smooth, easy to.navigate, offers and rewards.clear and not hidden.
Had 2 go's 10gbp each and both landed in profit. (+ Some more from offers and rewards) I think rng is right here. Also the customer support responded within minutes and helped me with a deposit bonus that was lost.
They also got fair rewards and loyalty system.
Like 2/3 of other online casinos are far worse than this one.
The only downside is the cheap, childish style games. We want shiny, flashy, premium stuff!
But i will be visiting this site weekly, if not daily, for sure.

8. juli 2026
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Besvarelse fra Betty

We're glad to hear you’ve found the site easy to navigate and that our support team was able to help quickly. We appreciate your thoughts on the game selection too - we’re continuing to grow our games offering and add more variety to the experience.

Bedømt til 1 ud af 5 stjerner

Pmsl

Pmsl, these new pop up sites, you total rip off scammers. for 50 free spins 30p. Like the other 1 star reviews say, AVOID. Seems all these gambling sites are just chuck your money down a drain. No need to reply, hopefully new gamblers will know. Oh and by the way, you can so see the scam reviews! So many of you doing it!

5. juli 2026
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Besvarelse fra Betty

Hi, we're sorry to hear you had this experience. Slot games are based on random outcomes, and we understand it can be frustrating when the experience isn't as expected. If there's anything specific you'd like us to look into, our support team is here to help.

Bedømt til 5 ud af 5 stjerner

I had a question about the welcome…

I had a question about the welcome bonus and wasn't really expecting much more than a standard reply.
Instead, the person I spoke with explained it clearly and answered the part I was actually confused about. Saved me a bit of time and frustration.
The rest of the experience has been straightforward as well. No complaints from me so far.

22. juni 2026
Uopfordret anmeldelse
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Besvarelse fra Betty

Getting a straight answer shouldn't be a pleasant surprise, but we're glad the team could help with the part that was actually causing the confusion.
Thanks for the review, and we're pleased to hear everything else has been smooth and straightforward so far.

Bedømt til 1 ud af 5 stjerner

Avoid at All Costs

Probably one of the worst RTP i’ve ever experienced, 100 free spins won £2 from it - deposited £40 not one single spin made any profit or any bonus features

21. juni 2026
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Besvarelse fra Betty

That sounds frustrating, especially with £40 going in and only £2 coming back from the free spins, and nothing else really landing for you.
Slot games can be unpredictable, and they’re designed to play out differently each time, so outcomes can vary. We know that’s not how anyone wants it to go and we’re sorry it ended up like that for you.

Bedømt til 5 ud af 5 stjerner

First time I’ve left a review

First time I’ve left a review, so that says something lol.
Everything has been easy enough to use and everything’s just worked without any hassle.
Support replies feel human, which I didn’t really expect but was a nice surprise being said that every other support feels more like following a script.
All in all, pretty smooth experience. Keep it up!

20. juni 2026
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Besvarelse fra Betty

First review ever and it ended up being us - it really says something.
Good to hear everything’s been easy to use and just worked without any hassle. That’s exactly what we’re aiming for.

And the bit about support sounding human rather than scripted - we take that as a real compliment. That’s very intentional on our side :)

Bedømt til 1 ud af 5 stjerner

Poor returns for high stakes

Poor returns, i only play all BigBass, usually maximim stake, today i put in 450, got 2 bonus rounds, low collectors for £3 and over stakes, i went £5.00 and no bonus at all, you can tell the games dont play right, thats my experience of Betty, honest review, ive left the site, this rigging is happening throughout the spin community

20. juni 2026
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Besvarelse fra Betty

Hi Michael, and thanks for taking the time to leave an honest review.

We can understand why you'd be disappointed with the session you've described, particularly on the Big Bass games you enjoy playing.

While it's clearly not the experience any of us would hope for, slot games are random by nature, and that means some sessions can feel very different from what you'd expect.

We're sorry to hear you've decided to move on, and we appreciate you giving us a try.

Bedømt til 5 ud af 5 stjerner

Well managed platform and fun to use

I was drawn in by the welcome bonus, I stuck around because it's actually one of the nicest casino platforms I've used. Withdrawals are instant and I feel more in control putting in a few quid here and there rather than having to meet the minimum wagers you get on other sites. Can't understand how this isn't the norm but glad that I've found Betty now!

14. juni 2026
Uopfordret anmeldelse
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Besvarelse fra Betty

Good to hear the welcome bonus got you started, but even better that you’ve stuck around because it actually feels easy to use.
That’s really what we’re aiming for - something simple, without unnecessary hoops getting in the way.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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