I placed my order for plants on 01/12/25, however I was disappointed when they delivered a dead plant. I tried to contact them regarding the issue to be resolved but they didn’t take any action either... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
-Confirmation came from 1-800-Flowers, which was never disclosed. -Charged an extra $40 shipping. -Canceled order due to above via phone. -plant delivered anyway, even though order was canceled.... Se mere
An overpriced disappointment. Did not arrive on scheduled date, which was likely fault of FedEX and not Plants.com. However, the snake plant I ordered was much smaller than advertised and not in goo... Se mere
Two out three caladium tubers were moldy.. The lady that got my email from the customer service (Lotte) apologised and asked if Id like a refund or a new product. I chose the refund which was proc... Se mere
1,7
Dårlig
138 anmeldelser
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Bait and switch with 1-800-Flowers
-Confirmation came from 1-800-Flowers, which was never disclosed.
-Charged an extra $40 shipping.
-Canceled order due to above via phone.
-plant delivered anyway, even though order was canceled. Since it was a gift, no way to return it (had already replaced through another company, so gift recipient got 2 plants).
7. maj 2021
Flowers arrived
Flowers arrived, looking "old, dried out". Sent our daughter a photo, she in turn contacted you, and I'm told new fresher flowers are on the way. For the Customer Service demonstrated, you get 6 stars. My wife and daughter are now happy with their experience with your company. Thank You!!
7. maj 2021
Empty Resolution
Unfortunately I was not satisfied with the product I purchased. I contacted customer service who stated they would provide a coupon for a future purchase - which I never received. I will not be purchasing from this company again.
7. maj 2021
I had to throw plant away as when it…
I had to throw plant away as when it arrived it was basically dead..I spend my money and get a disheveled plant that I threw away and I love plants.
7. maj 2021
The plant received was in good shape
The plant received was in good shape, but it was 5-6" shorter than the description. Just wish it had been taller / as described.
7. maj 2021
Not as described on website
Paid for a larger, more established plant...the one I received was so small and not even in the container that was shown on the website. Customer service did send me a replacement but that one was in even worse shape. Was not packaged well, half of the dirt from the pot was all over the box. Such a mess. Will not buy from them again. Had a lot of success from other websites to purchase indoor plants.
7. maj 2021
Great gifts!
I love sending gifts to friends and loved ones from Plants.com They arrive well packaged and bring an instant smile!
7. maj 2021
Quality Service - Great Plants - Quality Assurance Department Sucks
Ordered a heart bamboo for my wife. The first one came with a cracked vase (with no damage to the shipping container). The second one that customer service sent, the bamboo arrived with the hearts undone. Quality plants, customer service was great at helping me out, but the packaging and shipping department is terrible at verifying quality before shipping.
7. maj 2021
Incredibly novel idea to give the gift…
Incredibly novel idea to give the gift that gives everyday! ;) Everything went incredibly well and they plants were delivered in perfect health!
7. maj 2021
It took way too long for it to arrive…
It took way too long for it to arrive and the note that I wrote to put with the order was not sent
7. maj 2021
Very disappointing
Very disappointing. The arrangement was a mess, arrived late, made me look silly
7. maj 2021
I had problems getting my plants and…
I had problems getting my plants and the plants sent to me where poor quality!
7. maj 2021
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.