Customer support takes a very long time…
Customer support takes a very long time to respond. I requested a refund within the specified timeframe, but I have received no reply. This is the worst software I have ever used.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Customer support takes a very long time to respond. I requested a refund within the specified timeframe, but I have received no reply. This is the worst software I have ever used.
I bought this plugin (PixelYourSite Starter) for our company website, but it turned out to be completely incompatible with our platform (MioWeb). After activation, the plugin broke our entire site with a database error.
We immediately contacted the support team, explained the situation, and requested a refund (they advertise a 30-day money-back guarantee). However, no one has ever replied — even after multiple follow-up messages over several weeks.
At this point, the support appears nonexistent, and the promised refund is ignored.
This is unacceptable for a paid product.
⚠️ Be careful before buying — there seems to be no real support or refund process!
Customer support is not responsive. Plugins are spamming wordpress dashboard non-stop, bad UX for settings, bad youtube videos, wouldn't trust these plugins.
I purchased the PixelYourSite plugin expecting a smooth integration with Facebook CAPI and Google Tag Manager as advertised. Unfortunately, the plugin never worked as promised – essential parameters like _fbc and _fbp were not passed, and it even caused conflicts with my existing Google Ad Manager setup.
Despite trying everything (including help from an experienced developer), I was unable to get it to work correctly. I submitted a refund request within their 14-day window, as clearly stated in their policy, and also followed up multiple times – through their website form, email, and even YouTube comments.
No response at all. Completely ignored.
This is unacceptable, especially for a paid product that claims to offer reliable support and a refund guarantee. I do not recommend this plugin or this company.
Scam company
They contacted us pretending to be Meta saying we had to use their tracking solution. Except that 1. They aren't meta and Meta would never advise using them, 2. Their tracking solutions is a really bad solution that gives us 0 control over our data. DO NOT WORK WITH THEM. They're impersonating another company so who knows what they actually do with your data. Have informed Meta of this.
Terrible customer service. Worse product.
Plugin is messy and not organized at all!
So we asked for a refund ref. the refund guarantee, but that is a lie / scam.
They do not refund your money as promised. Dumb scammers ....
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.