Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Virksomhedsoplysninger


Kontaktoplysninger

3,3

Middel

TrustScore 3.5 ud af 5

16 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 60 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,3

Alle anmeldelser

(16)

16 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse

Vi udfører kontroller af anmeldelser

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

It is Not tracking my horse

It is Not tracking my horse. It doesn’t follow at all. Occasionally a smidge but totally useless right now for my goals. I can set it at the end but f the arena but then everything is too far away to see.
Help has been useless. Getting it all linked was easy but actual use. Forget it.

3. august 2026
Bedømt til 1 ud af 5 stjerner

CUSTOMER SERVICE DO NOT DO THEIR JOB -I ordered a mic and headset and…

I ordered a mic and headset and received a remote control.
I have sent numerous requests; some which have been answered; but always replying that it was a fulfilment issue and and they will send out the correct order, along with shipping details asap.
Over 2 weeks gone since my initial order still NO shipping details; still NO product!
NO contact telephone number
to try and sort this out; totally reliant on their support email which are NOT doing their job!
DO NOT BUY FROM THIS COMPANY!

22. august 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

I haven’t received it

I haven’t received it, and bought something else instead.

3. august 2026
PEQ-logo

Besvarelse fra PEQ

Hi, We're sorry to hear that your order didn't arrive and understand why you chose to purchase an alternative.

This is certainly not the experience we want for our customers. Allow us to check the status of your order and reach out you directly.

Bedømt til 5 ud af 5 stjerner

Outstanding Customer Care

I initially experienced a much longer delivery time than expected and even requested a cancellation because I had to travel and could not wait to receive the product. However, the team went above and beyond to expedite my order, kept me informed, and made every effort to resolve the situation as quickly as possible. I really appreciate their responsiveness and commitment to customer satisfaction. Thank you for turning a frustrating experience into a positive one. Great product!!

29. juli 2026
PEQ-logo

Besvarelse fra PEQ

Hi, We're sorry to hear that your order didn't arrive and understand why you chose to purchase an alternative.

This is certainly not the experience we want for our customers. Allow us to check the status of your order and reach out you directly.

Bedømt til 3 ud af 5 stjerner

Very temperamental doesn’t like large…

Very temperamental doesn’t like large arenas , doesn’t like anything else around , hates any wind of outside

27. juli 2026
PEQ-logo

Besvarelse fra PEQ

Hi, Thank you for sharing your feedback. We're sorry to hear that your experience with Pivo has been frustrating. Tracking performance can be affected by factors such as large arenas, we'd love to assist you more. Our team will reach out to you directly.

Bedømt til 3 ud af 5 stjerner

Slow shipping

I love the product.
I ordered a replacement remote on June 10, 2026 and it took 11 days to arrive. I had to pay for shipping so I expected my order to arrive much earlier.

14. juli 2026
PEQ-logo

Besvarelse fra PEQ

Hi, We're sorry to hear that your order didn't arrive and understand why you chose to purchase an alternative.

This is certainly not the experience we want for our customers. Allow us to check the status of your order and reach out you directly.

Bedømt til 3 ud af 5 stjerner

It what be great to have a Day-Pass for…

It what be great to have a Day-Pass for the PRO Version

17. juli 2026
PEQ-logo

Besvarelse fra PEQ

Thank you for your feedback and suggestion! We appreciate you taking the time to share it with us.

A Day Pass for the PRO version is an interesting idea, and we can certainly see how it would be useful for users who only need premium features occasionally. We'll be sure to pass your suggestion along to our product team for consideration.

Bedømt til 2 ud af 5 stjerner

I haven’t been able to use them yet.

I haven’t been able to use them yet.

20. juli 2026
PEQ-logo

Besvarelse fra PEQ

Hi, Thank you for sharing your feedback. We're sorry to hear that your experience with Pivo has been frustrating. We'd love to assist you more, our team will reach out to you directly.

Bedømt til 5 ud af 5 stjerner

Very easy to track

Very good app and easy

25. juni 2026
PEQ-logo

Besvarelse fra PEQ

Thank you for taking the time to leave a review! We are so glad to hear that Pivo is helping you with your riding journey!

Bedømt til 1 ud af 5 stjerner

Do NOT use QR Code in quick start guide

I tried to use the QR code in the Quick Start Guide that came with the device. The QR code took me to a site that asked me to set up an account. I went through the process including putting in a credit card number. The site indicated the membership was free but was providing a limited time use of other features that after 30 days I would be charged for if I didn't cancel before the 30 days were up. My credit card company blocked the charge so I stupidly used a different card that worked. The site then took me to something called altsoundcave.com and $2.99 was charged by WobbleBox.com to my credit card. So now I've had to cancel two credit cards for fraud and I'll have to contact all of the auto-pays that go to those cards. A huge waste of time.
In addition, after downloading the correct app from Apple app store, there are no instructions on how to use the device.

4. juli 2026
PEQ-logo

Besvarelse fra PEQ

Hi Tracy, we're so sorry to hear about your experience. We've just sent you an email so we can investigate this further and assist you as quickly as possible. We look forward to hearing from you. Thanks!

Bedømt til 5 ud af 5 stjerner

Amazing customer service!

Bought a Pivo back in 2023, works wonders! The only issue I faced was a month ago where the video setting wasn't working and was just showing me a black screen. I can happily say that I communicated my problem with the pivo support team and had everything sorted out really quick! I'm was amazed with the positive customer service and how fast they replied to my emails.
Thank you very much!

22. juni 2026
Uopfordret anmeldelse
PEQ-logo

Besvarelse fra PEQ

Thank you for taking the time to leave a review! We are so glad to hear that Pivo is helping you with your riding journey!

Bedømt til 4 ud af 5 stjerner

Problème de suivi de mon cheval lors de l'enregistrement de vidéos

J'ai eu un problème de suivi de mon cheval lors des dernières tentatives d'enregistrement de vidéo, une amie m'a conseillé de faire appel au service client.
J'ai eu une réponse rapide et en suivant les instructions, problème résolu.
Je suis satisfaite, merci à toute l'équipe !

19. juni 2026
Uopfordret anmeldelse
PEQ-logo

Besvarelse fra PEQ

Merci d'avoir pris le temps de laisser un avis ! Nous sommes ravis d'apprendre que Pivo vous accompagne dans votre pratique du vélo !

Bedømt til 5 ud af 5 stjerner

Je recommande

Rien de mieux pour se filmer lors d'une séance équestre. J'ai le pivo depuis presque 10 ans, et il fonctionne encore comme s'il était neuf ! Et l'énorme point positif : en cas de beugue, le service technique met tout en œuvre pour résoudre le problème, rapidement, et avec sérieux et professionnalisme.
Merci pour cet outil de qualité !

19. juni 2026
Uopfordret anmeldelse
PEQ-logo

Besvarelse fra PEQ

Merci d'avoir pris le temps de laisser un avis ! Nous sommes ravis d'apprendre que Pivo vous accompagne dans votre pratique du vélo !

Bedømt til 5 ud af 5 stjerner

C'est un très bon produit et ils ont un…

C'est un très bon produit et ils ont un super support d'aide . J'avais un soucis avec mon pivo . Ils m'ont aidé rapidement à résoudre le problème. Je recommande.

1. juni 2026
Uopfordret anmeldelse
PEQ-logo

Besvarelse fra PEQ

Merci d'avoir pris le temps de laisser un avis ! Nous sommes ravis d'apprendre que Pivo vous accompagne dans votre pratique du vélo !

Bedømt til 5 ud af 5 stjerner

Customer service is great

Customer service is great. Top popped off when my daughter was using and they sent a helpful video to reassemble. I use my Pivo every ride to watch my bad riding form in horror, it really helps me see where I need to improve. My trainer can tell me all day long that I’m behind or in front of the vertical but I need to see it.

21. maj 2026
Uopfordret anmeldelse
PEQ-logo

Besvarelse fra PEQ

Thank you for taking the time to leave a review! We are so glad to hear that Pivo is helping you with your riding journey!

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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