Pipetto Anmeldelser 

Really happy with customer service! I had issues with my iPad Pro case, within one day they helped me out.
They've send me a new one. Best case ever!
Cheers, Christiaan

Great company fantastic customer service. I would certainly use them again and recommend to others.

I ordered a glass screen protector for my ipad in September which wasn't opened till October - had to wait till daughter could visit to put it on for me - when it was opened discovered it was cracked. I really didn't think Pipetto would do anything. I contacted them anyway and am absolutely delighted with the service received - they sent me a replacement which I'm pleased to say arrived safely. Very impressed with all the help they gave me. Couldn't wish for better.

Purchased a Pipetto case with new iPad, late 2017. Case is very simple, nicely made, & has worked well. However, by October 2020 two corners had broken away & the cover was delaminating. It has never been dropped or bashed, so assume material degrading over time. The case was not cheap! And on looking for a replacement on Pipetto’s website I noticed it came with a lifetime guarantee. They have replaced my case with a new one without any argument. Fantastic! Would thoroughly recommend their great service.

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Very nice, helpful people. Beautiful (new) sleeve for my Ipad.

The product is excellent and most important is the Amazing service of the team that make me loyal.
Good job 👍🏼

Excellent company. I ordered a new iPad case which arrived promptly, unfortunately it was faulty. However, after contacting Pipetto on line, the issue was handled speedily with no fuss and within a couple of days I had a new perfect case. Very easy to deal with, professional and polite, I had used Pipetto in the past, due to their quality, choice, prices and service and will continue to do so in the future.

Lovely product, seems to be great quality. Helpful customer service. We would recommend Pipetto and their products.

Always so easy to deal with. Great products and great customer service.

There was slight damage when we opened the iPad case but Pipetto were very quick and friendly to by respond by email and a new case was sent out the next day. Really great service, product and very happy to recommend.

An excellent company to deal with! The service is fast and friendly - I wouldn’t hesitate in recommending them to anyone.

Had a faulty product that was under warranty. Used there website and had a new product issued in a couple of days and over a weekend. Shame about the problem with the product but hopefully a one off and the new one will do the job longer. Great speedy customer service.

I had a small problem with my iPad case and asked for a warranty claim. Despite COVID 19, I had a replacement processed within 1 hour with no quibbles. The customer service was polite and quite excellent . This is a great example of a British company doing e commerce correctly. Highly recommended.

I purchased an ipad cover last Christmas from Pipetto for several reasons; great style/colour choice, great design features and competitive price. The lifetime guarantee was an added bonus and to me, demonstrates true faith in your products! Well unfortunately after eight months two of the corner clips broke so I logged into my Pipetto account, explained the situation and sent a couple of photos. Literally within a day the team at Pipetto not only replied but confirmed a replacement would be sent and within a week it had arrived!
Customer Service like this, in this day and age, is so very rare. The team at Pipetto have nailed it are delivering a level of service most other companies, big and small, can only aspire too!
Well done!

Customer service was great! My item took forever to arrive in the overseas mail (UK to US) and they stayed in touch during the delay. Once a reasonable amount of time had passed (20 days) they went ahead and sent out a replacement. (Turns out it was not too much of an impact on me after all as I got stuck having to quarantine away from my home address during that time. They kindly offered to ship the replacement to the quarantine address, too. ) Lo and behold the original order finally arrived (shipped 7/9 and arrived 8/4). Once I get that they asked that if the costs are not prohibitive to send it back but otherwise to not worry about it. Very reasonable and nice. Wonderful customer service. The postal service is not their fault, but they took care of me anyway. The cover received is a nice quality and promised functionality. Thank you!

So pleased with my new case! Top quality item with top quality service to match. I emailed customer service to let them know I had not received 10% off as a new customer and they refunded me the amount back.

Who does that, which company these days would go that far to please a customer without boring me with customer policy and “the system says no”.

I am definitely now a loyal customer who will always buy from this company and tell all my friends about it as we all love our Apple products.

Thank you very much.

Top costumer service! When ordered some covers there was one colour not in stock. The communication about the status of the order and colour was perfect.
When you sent the costumer service a mail you don't have to wait days for a reaction but mostly within 24 hours it's there.

But the warranty handling when you have a problem with a cover is "one of a kind". When you fill in the "warranty claim form" also there's a very fast reaction.
The cover is replaced by a new one.
Such a costumer service, that's something you don't see anymore these days.

I have had our own company in the retail so I know what "service" means.

Top and thank you Pipetto!

Sublime service. Finally a supplier who commits to its service and warranty. Very well helps by the service department. Within 3 days my warranty claim was taken care of. Well done Pipetto team!!

Great products backed up by an outstanding customer service.
Extremely efficient and very prompt replies to my questions.
I could not recommend these guys highly enough.