I ordered a shirt for a specific event. A week later it hadn't been dispatched. I wrote to enquire and the replies were AI-generated. The AI lied, saying it would be posted the next day and would arri... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
i was pleased with the whole experience from the website & ordering but also the thoughtful aftercare emails, nothing too pushy but enough to be personal, add to that the scarf & gloves i ordered... Se mere
The yellow bomber jacket was a tight fit.On explaining to the company the situation they said return it to us and we will forward the next size.Returned it to them and they promptly sent the replaceme... Se mere
Virksomheden har svaret
I initially bought a large red gilet but too small. I therefore ordered an XL which is perfect. I am now in the process of returning the large one . Will use PF again as like the style of the gilet, e... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
At Pierre Francis, we believe that conscious consumption starts with careful selection. We thoughtfully source every piece in our collection, offering beautiful and durable goods from brands committed to sustainability and ethical production. Discover timeless style that reflects your values.
Kontaktoplysninger
15 Burnet Lane, HP22 7DD, Broughton, Storbritannien
- adam@pierrefrancis.co.uk
- pierrefrancis.co.uk
4,2
God
252 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 50 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The maroon Vine colour sweat jumper…
The maroon Vine colour sweat jumper ordered was not true as in website. The colour was more plum purple when I received it. Disappointed with it.
5. januar 2024
Besvarelse fra Pierre Francis
Dear Customer
Thank you for taking the time to leave your review, even though it wasn't the most positive. We take all feedback seriously and appreciate you bringing your concerns to our attention.
We understand your disappointment in the color of the sweat jumper not meeting your expectations. You mentioned ordering a "maroon vine" color, but upon checking our records, it shows you actually ordered the "burgundy" option. Unfortunately, we currently don't offer a "maroon vine" color for this particular item.
While we strive to present our products as accurately as possible, including the "Colour representation is only as accurate as the web design process allows" disclaimer, we acknowledge that differences in screen settings and individual perception can sometimes lead to variations in perceived color.
In this case, it seems there was a mismatch between your expectation of "maroon vine" and the "burgundy" available. We sincerely apologize for this disappointment and are committed to improving our color representation.
Besvarelse fra Pierre Francis
Thank you very much Nic for your time and review! Have a great day!
Besvarelse fra Pierre Francis
Thank you Very much for your time and review! Happy Christmas!
Good quality and quick delivery
17. november 2023
Besvarelse fra Pierre Francis
Thank you very much for your review!
Look fine so hope they fit
24. november 2023
Besvarelse fra Pierre Francis
Thank you for your review! Have a great weekend!
Unfortunately i had to send the dress…
Unfortunately i had to send the dress back,as it was not what my wife wanted. But customer relations was 1st class,they paid me back straight away in my account and apologised the dress wasn't right for my wife. If only every company you dealt with was like that.
31. oktober 2023
Besvarelse fra Pierre Francis
Thank you very much Anthony for you time and review! Much appreciated !
Great product and a very prompt delivery
31. oktober 2023
Besvarelse fra Pierre Francis
Thank you for your time Fred and for your review!
Besvarelse fra Pierre Francis
Thank you David for your review!
Besvarelse fra Pierre Francis
Thank you very much for your review Mark!
Nice doing business with you
Nice doing business with you. The hat fits nicely, the strap at the back is an improvement in the previous one. Thanks for your prompt delivery
3. oktober 2023
Besvarelse fra Pierre Francis
Thank you very much for your review!
Fast. Reliable. Recommended.
Really happy with the yellow goat we ordered, you’ll have no issues ordering from this great little company.
21. september 2023
Besvarelse fra Pierre Francis
Thank you very much for your time and review! Much Appreciated!
Very nice and I will shop here again!
The products look very nice and the prices were also very good. The Gilet and rugby top are for my husbands birthday later this month so I cannot say what they look like on as yet but so far I'm very happy!
21. september 2023
Besvarelse fra Pierre Francis
Thank you Maxine for your Review! We do hope your husband will be very happy! Best wishes for both of you
I have been totally impressed by the…
I have been totally impressed by the communication and good overall service. Thank you
7. september 2023
Besvarelse fra Pierre Francis
thank you very much for your feedback!
Prompt and friendly response
Prompt and friendly response - genuinely grateful for the order. Tasteful thankyou card sent to me
4. september 2023
Besvarelse fra Pierre Francis
Thank you very much for your feedback!
Besvarelse fra Pierre Francis
Thank you very much for taking time and leaving review for us! Much appreciated!
Besvarelse fra Pierre Francis
Thank you very much for taking time and leaving this review for us! Much appreciated!
Delighted
Fast delighted very, beautiful, lightweight vesrs, perfect for this season. Brightly-coloured and colourfast too!
7. juni 2023
Besvarelse fra Pierre Francis
Thank you for taking time and leaving review. Much appreciated!
Good customer service good quality…
Good customer service good quality products and good prices
30. maj 2023
Besvarelse fra Pierre Francis
Hello
Thank you very much for taking time and leaving review for us! Much appreciated!
Very good delivered an excellent time
25. maj 2023
Been a week since a placed order and…
Been a week since a placed order and I'm still waiting ..Will update as soon as I recieve
29. maj 2023
Uopfordret anmeldelse
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