Piddle Patch Anmeldelser 398

I really wanted to love this, I did a ton of research and when I picked up my puppy I signed up to a subscription. Unfortunately after 3-4 days the smell of ammonia became so overwhelming I had to throw it out. My puppy is small <2kg and I was surprised the grass patch didn’t even last a week. I also found a lot of bugs, so you might want to check the area around and underneath your grass patches if they are placed inside your home. Sadly this product was not for me, and even more disappointingly, the customer service experience was poor with no acknowledgement of the issues. The replies were patronising and robotic.

Excellent customer service. Anything that I needed help with e.g. change of delivery date, change of address, additional patch they helped me with instantly.

And high quality grass patches. Both me and my dog loved it! Easy to use and a great option for pet owners living in an apartment.

Would recommend!

I’ve been using Piddle Patch for my dog for 3 years, and it’s been an absolute lifesaver for city pet owners!

Living in a flat, Piddle Patch was a game-changer for potty training my puppy right on our balcony. It made the process so easy and stress-free—no need for disposable pee pads or constant trips outside.
The grass patches are high-quality, and my pup loves them. Now, she even asks to go out at night, so I don’t have to get up in the middle of the night to walk her anymore.
And the subscription is super convenient, with auto renewal and delivery to your door.

I’m confident recommending Piddle Patch to anyone with pets in the city—it’s made our life so much better! I can’t wait for you to expand to more locations and cities internationally!

Customer service was great cant fault them. But this grass stuff for the price you could go b&q and buy some real grass and a tray for 15 pound , I was recommended to go here and regretted it badly . It didnt help my puppy I had more luck with puppy pads and the tray then this . It's way over priced and the box it come in was damaged and soggy. I highly recommend trying puppy pads and puppy training tray with the spray you can buy that makes them wanna use that or go some where and buy roll of real grass and make your own for way less .

useful and environmentally friendly!
these grass patches really saved my life during the first few months with my puppy. I did not use a single pad as I taught my dog to go to the grass on the balcony since his arrival. You can schedule the delivery at your preferred frequency and the grass is great quality

Great product, with management that is on the ball and able to change orders and subscriptions quickly and easily to meet customer needs. You can't always know what your dog(s) or cats need and when they need it, but Piddle Patch is able to supply the patches or cancel an over-order with just a quick email.

Really great idea and service! Would 100% recommend. We had our puppy in our apartment in London. Having the patch made it so much easier to train him. He got used to going on grass and now waits to go outside. Can get it delivered as many times a week as you need. Always reliable. Super easy. The team are great and super helpful!

The patches are great quality, and quickly encouraged our brand new puppy to go in the right place. The subscription and delivery was reliable and once we had moved on to training her to go outside, they even refunded me when I didn’t cancel the subscription in time for the next patch which we didn’t need. Great company!

Piddle patch has been great it’s such a better alternative to the puppy pads (which we’ve never had to use because we immediately trained Kobe to the patch. Throughout from initial purchase to now I have had a great experience with piddle patch customer service- from advice to us repeatedly amending the frequency of our order with no fuss. Great experience and good patch throughout. The only thing I’d love is an option to keep it smelling fresher throughout the week like a dog friendly scented water spray to spray on the patch.

Thanks again,

Chea

The perfect solution for my dachshund living on the third floor in London. Zero mess, the grass is brilliant quality and lasts, no smell and customer service is prompt and reliable. Definitely recommend to any and all London dog owners who want an elegant solution to flat living.

Delivered on time and great quality. Puppy loves it.

This product has really been a game changer. After moving from my family home to a 3rd floor apartment with a 2 year old child and 3 year old Frenchie I was wondering how we would manage! Baby goes down at 8 so that means I can’t take the dog down at any point after that. It got to the point where I was considering whether it would be fair to keep my dog as she wouldn’t use a puppy pad/anything else and would hold her pee/poop for over 12 hours. 3 days into moving I found Piddle Patch and haven’t looked back. Piddle patch changed all of that and I am now guilt free ☺️ it CAN be quite expensive if you subscribe, but it depends how frequently you NEED to replace the mat. My dog will happily use one for about 2 months before reluctantly using it so tend to purchase every 8 weeks - very cheap and cheerful (it’s worth mentioning she only really uses it after 8pm before bed or if she randomly asks to go and it’s not time for a walk, so usage to be taken into consideration) 10/10 product

Terrible product, it's essentially some grass turf in a metal tray. Puppies continue to just chew it up and tear it apart making a terrible mess. They've shown zero interest in using it to do their business

Amazing product. A must for all puppy owners!

Really great small business, reliable subscription and reasonable prices too.

Got one of these for our balcony instead of using puppy pads. Looks much better and our puppy is using it a lot more than he did the pads. Pricey but I recommend it for toilet training.

The product is great and such an excellent idea - so pleased I stumbled across it when my new puppy arrived earlier this year. Ordering is very easy, and amending subscription deliveries is done without issue. Whenever I have contacted customer service the response has been quick and always very positive and helpful - you can tell you are dealing with "real people" and not just a standard response card of answers. The company have gone over and above on more than one occasion for me, managing to arrange an urgent delivery in super-quick time and also replacing another patch which was delivered in poor condition without hesitation or delay. Would recommend to anyone looking for a sustainable option for apartment dogs/cats, whilst supporting a small British company.

We used our Piddle Patch for our puppy's first 8 months and it was a godsend! We live on the 3rd floor of a block of flats and it was so handy for him to be able to use the Piddle Patch on our balcony rather than having to take him downstairs, especially in the early days when he needed the toilet more frequently.

The Piddle Patch served us very well and we wouldn't hesitate to recommend it.

We got our Cocker Spaniel 4 months ago and Piddle patch has been a life saver since! If you got a puppy and leave in a flat, piddle patch is the best tool to toilet train and help with the pee break in the middle of the night!
Delivery always on scheduled and they notify you in advance. Totally Recommend 👌🏼!

Very positive experience over almost two years. On the handful of occasions I did need to reach out, piddle patch team were always a great help and very responsive.

Ordered a piddle patch starter set for just before our Shih tzu puppy arrived. Breeder said the pups were paper trained and did not think the piddle patch would be effective so we went out and bought a newspaper.
Clever little pup went straight to his piddle patch every time! No little accidents anywhere! Easiest toilet training ever.
He loves his little patch. Definitely going to subscribe.