I needed two tray frames of different sizes. Ordering was quick and easy with very fast delivery. Very pleased with the frames (much cheaper than bespoke). My only issue was the FedEx delivery window... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Excellent quality, fast delivery and beautifully packaged. The floating frame is solid and well made, and I’m very happy with my purchase overall. The only area for improvement is the positioning of... Se mere
I ordered tray frame in black for my painted art work. Painting fits perfectly, all fittings provided, very good quality, delivered earlier than estimated time on order confirmation. My picture looks... Se mere
Was a little worried as I usually order from Jackson’s but they did not have the frame size I needed. Was so happy when the frames arrived from photoframesandmore, exactly what I needed (for an art ex... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Small Family Run Framing business based in the UK. We Specialise in Military Medal, Sports Medal, Memorabilia and Flag Framing. As well as suppling a huge range of Multi Aperture frames, Photo Frames and Ready Made Frames. We also provide a range of frames than can be made to your measurement, with our bespoke framing service.
Kontaktoplysninger
W&G Prints, CB10 1XA, Saffron Walden, Little Walden, Storbritannien
- info@photoframesandmore.com
- photoframesandmore.com
4,6
Fremragende
301 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 90 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Beautiful work
Beautiful work, well packaged for shipping, timely arrival. Nothing could be better!
5. august 2025
I ordered a photo frame for a canvas I…
I ordered a photo frame for a canvas I had made for my granddaughter. When the frame arrived it was the wrong size so I contacted Tamara and she had a new frame sent out next day, The new frame fits perfectly so a big thanks to all for their excellent customer service.
22. juli 2025
Uopfordret anmeldelse
Good range of sizes
Good range of sizes . Delivery was good, well packed. The frame I bought was for a 3 photo, 8x8 inch format. This company was the only one I could find which did a good range of different photo sizes. I was very happy with the end result after I mounted my photos
11. juli 2025
Item never arrived
Item said ‘Return to Sender’ so acknowledge it never arrived. Because it is lost and we didn’t notify within 14 days we get nothing. Terrible customer service. Evri lost it so we pay for nothing
5. juni 2025
Besvarelse fra Photoframesandmore
I want to clarify that we haven’t ignored the situation — I’ve contacted the courier to try to find out what has happened to the parcel. While the tracking states “Return to Sender,” it may have been delivered to a neighbour or held at a local depot — we simply don’t know yet, and we need confirmation before we can issue a replacement.
Had this been raised within our 14-day reporting window (rather than 6 weeks after the expected delivery), we would have had more options available and a much better chance of resolving it quickly.
As a small business, we do our best to help wherever possible, but we rely on timely communication from customers and the cooperation of the courier to put things right. If the parcel is found or returned to us, we’ll let you know immediately.
This is my second frame
This is my second frame , love it , easy to understand the measurements and great customer service,
11. juli 2025
Besvarelse fra Photoframesandmore
Thank you so much for your lovely review! We’re thrilled to hear this is your second frame and that you found the measurements easy to follow. We’re always here to help, so it’s great to know our customer service made a difference. Thank you for your continued support!
Happy
Prompt. No fuss. Missing mount on one frame but was swiftly dealt with. Happy. Will be using this company again in the future.
7. juli 2025
Besvarelse fra Photoframesandmore
Thank you for your kind review! We’re glad to hear everything was sorted quickly and that you’re happy with your frames. We really appreciate your understanding and look forward to making more frames for you in the future!
Amazing Picture Frames
Picture frame arrived really quickly and is even better than expected. It’s beautiful quality and hangs really well. Would definitely recommend to anybody looking for picture frames.
8. juli 2025
Besvarelse fra Photoframesandmore
Thank you so much for your amazing review! We’re delighted to hear you’re happy with the quality and that the frame exceeded your expectations. We truly appreciate your recommendation :)
Besvarelse fra Photoframesandmore
Thank you for the great feedback! We’re so pleased you were happy with the fast service and careful packaging.
Always great quality products
Always great quality products, good customer service, prompt delivery and well packaged. Will continue to order from here.
11. juli 2025
Besvarelse fra Photoframesandmore
Thank you so much for your continued support and kind words! We’re so glad to hear you’re happy with the quality, service, and delivery. It means a lot to us – we look forward to your next order! 😊
I’ll be back….
Two orders so far, both in oak wood, perfect for what I wanted. Hopefully another order to be made at some point. Definitely five stars.
9. juli 2025
Besvarelse fra Photoframesandmore
Thank you so much for your lovely review! We’re so glad the oak frames were just what you were looking for. We really appreciate the five stars and look forward to your next order when the time comes! 🌟
Besvarelse fra Photoframesandmore
Thank you for your review! We’re so pleased to hear your first experience was smooth and straightforward :)
First
First order went astray fedex driver delivered to wrong house. They have been brilliant solving the problem. And great frames and good prices.
4. juni 2025
Besvarelse fra Photoframesandmore
Thank you so much for your patience and understanding – we're really sorry the first delivery went astray, but we're so glad we could get it sorted for you quickly. Delighted to hear you’re happy with the frames and our prices! 😊
Besvarelse fra Photoframesandmore
Thank you so much for your kind words! We're really pleased you were happy with the service, packaging, and product selection – we hope to see you again soon!
Great product - great price
Great product, great price, prompt delivery, highly recommended
27. maj 2025
Besvarelse fra Photoframesandmore
Thank you so much for the lovely feedback! We're thrilled you were happy with the product, price, and delivery – and really appreciate the recommendation!
No after sales service or replies
Order No 6893. I purchased two frames spending £90 ish and want to return the frames as it did not fit my canvas prints. I also offered to exchange with frames of more depth but have been chasing the company since a week and there has been no acknowledgement or reply whatsoever. There is no phone no to contact as well. Really bad after sales service in my view.
14. maj 2025
Uopfordret anmeldelse
Besvarelse fra Photoframesandmore
We’ve checked our records and unfortunately haven’t received any emails from you regarding this order.
It’s possible the message was sent to the wrong address or didn’t come through to us. Please double-check and resend your enquiry to info@photoframesandmore.co.uk so we can look into this for you as soon as possible.
To clarify, as noted in our returns policy, all of our Tray Frames and Box Frames are handcrafted to your specific order details. As custom-made items, they are non-returnable and non-exchangeable. This is clearly stated at the time of purchase, and we always encourage customers to double-check measurements before placing an order.
That said, we do want to help where we can, so please get in touch via the correct email and we’ll do our best to assist.
Fiesitant at first but puzzle fitted…
Hesitant at first but puzzle fitted perfectly and looks great
2. maj 2025
Besvarelse fra Photoframesandmore
Thank you so much for your feedback! We're really glad to hear the puzzle fit perfectly in the end and that you're happy with how it looks. If you ever need another frame, we'd be happy to help again! 😊
Besvarelse fra Photoframesandmore
Thank you for your kind review! We're so pleased to hear the item arrived quickly, was easy to assemble, and met your expectations. We really appreciate your support! 😊
Was as described arrived very promptly…
Was as described arrived very promptly live it
Hard to find a frame for 7 pics
1. maj 2025
Besvarelse fra Photoframesandmore
we're so glad you loved the frame and that it arrived promptly. We know frames for 7 photos can be hard to find, so we're happy we could provide just what you were looking for!
Excellent product and fast delivery.
Excellent product and fast delivery.
Well worth it.
30. april 2025
Besvarelse fra Photoframesandmore
We're delighted to hear you were happy with the product and our speedy delivery.
Decent frames for the price and looks…
Decent frame for the price and looks good in the hallway.
29. april 2025
Besvarelse fra Photoframesandmore
We're glad to hear you're happy with the frame :)
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.