Excellent quality, fast delivery and beautifully packaged. The floating frame is solid and well made, and I’m very happy with my purchase overall. The only area for improvement is the positioning of... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I needed two tray frames of different sizes. Ordering was quick and easy with very fast delivery. Very pleased with the frames (much cheaper than bespoke). My only issue was the FedEx delivery window... Se mere
Frame arrived very quickly. Exact measurements that I had provided so the jigsaw puzzle fits perfectly. Frame is good quality and sets the puzzle off very well. I was really pleased to find a company... Se mere
I ordered tray frame in black for my painted art work. Painting fits perfectly, all fittings provided, very good quality, delivered earlier than estimated time on order confirmation. My picture looks... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Small Family Run Framing business based in the UK. We Specialise in Military Medal, Sports Medal, Memorabilia and Flag Framing. As well as suppling a huge range of Multi Aperture frames, Photo Frames and Ready Made Frames. We also provide a range of frames than can be made to your measurement, with our bespoke framing service.
Kontaktoplysninger
W&G Prints, CB10 1XA, Saffron Walden, Little Walden, Storbritannien
- info@photoframesandmore.com
- photoframesandmore.com
4,6
Fremragende
300 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 90 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
5 stars!
I was VERY impressed with the service I received. I placed a very late night order which I needed fairly urgently and my frame was shipped in record time the next day and got to me in a great condition.
I’m very happy with my item, so I would highly recommend PhotoFramesandMore!
19. marts 2026
Uopfordret anmeldelse
Total Shame. Evri = DISASTER!
It’s such a shame that all the reviews seem to praise the quality of the products produced here - sadly I never got to found out.
Yet another small business who is completely let down by Evri. I ordered my item with priority delivery as I wanted it for an anniversary. I even had a few days grace, just in case. When (after a few days) I hadn’t received a notification from Evri, I contacted Photoframesandmore.
They were a little slow to respond but eventually agreed to refund the priority delivery. Agreeable of them but quite right too; you can’t ask me to pay for a service which I never received.
The frame never arrived in time for the anniversary. In fact, the frame never arrived at all. After a week and a half of emailing and asking the company to just send out another frame I eventually got a stock image sent to me saying the item had been delivered. The photo was not of my door nor of my house. It was a stock image. Later that day, the company confirmed the item had been delivered elsewhere.
I kept asking for the item to be resent. Repeatedly over the course of 4 emails I asked for the item, even though it was terribly late. For some reason, they didn’t understand this. They told me the item had been refunded. I thought as a gesture of goodwill for the terrible let down, but no - I was then told that the case had closed and if I still wanted the item, I would have to reorder it through the website. No further help provided.
So two and a half weeks later I’m back where I started. No frame. No anniversary present and still no refund. Yes, this was Evri’s fault initially but the company then decided to one up Evri and turn a disappointing situation into a disastrous one.
Complete lack of understanding or respect for the customer. They’ll no doubt respond to justify their misunderstanding or blame Evri but ultimately - have I got the frame I ordered? No!
10. marts 2026
Uopfordret anmeldelse
Besvarelse fra Photoframesandmore
We appreciate you taking the time to share your feedback, but several points in your review are factually incorrect and need to be addressed.
First, your order was delivered, and the image you received was the official proof of delivery supplied by Evri—it was not a stock photo. When you disputed this, we immediately opened a full investigation with the courier. As you stated, the parcel appears to have been delivered to the wrong location, which is entirely a courier issue, not an issue with our dispatch or production. Your order was dispatched on time and marked as delivered on time, and once the investigation confirmed it had been delivered to the wrong address, we refunded your order in full.
Regarding delivery fees and refunds:
Our Terms & Conditions clearly state that upgraded delivery costs are non‑refundable once an item has been dispatched, even in the case of courier delay. The upgrade fee covers faster dispatch and booking the next‑day service, but—as with any courier—we cannot guarantee their performance once the parcel leaves our premises. Despite this, we refunded your upgrade fee as a goodwill gesture.
We also refunded the full cost of your order, which—as outlined in our terms—can take up to 5 working days to appear in your account.
At no point did we refuse further help. Once the order had been fully refunded, we explained that if you still wished to receive the product, you would need to place a new order. This is standard practice once a refund has been processed.
It is disappointing to see our efforts described as a “lack of understanding or respect,” especially when we acted promptly, followed our policies, refunded more than required, and resolved an issue caused entirely by the courier.
We are a small business, and we strive to treat all customers fairly and respectfully. Your refund has been completed, and if you would still like the frame, you are very welcome to place a new order—we’ll be happy to help.
Very happy with the Tray oak frame we…
Very happy with the Tray oak frame we ordered to replace a very dated dark frame for our wedding canvas ( almost 30 years old!). The canvas looks fab in the frame as it gives it a modern look ( can’t say the same about us now though!! 😂). Delivery was very quick and we would definitely recommend this company.
20. marts 2026
Uopfordret anmeldelse
Besvarelse fra Photoframesandmore
Thank you so much for your lovely review! We’re thrilled the Tray oak frame has given your wedding canvas a modern touch - we are almost at 30 years married and completely get what you mean 😂
Frames are very good quality and were…
Frames are very good quality and were dispatched quickly with adequate packing to ensure they were received in perfect condition. Super service.
2. marts 2026
Besvarelse fra Photoframesandmore
Thank you for your kind words! We’re delighted you’re happy with the quality and speedy delivery. It means a lot that our service hit the mark!
Great service and quick delivery of my…
Great service and quick delivery of my custom jigsaw frame, also amazingly well packed.
14. marts 2026
Uopfordret anmeldelse
Besvarelse fra Photoframesandmore
Thank you! We’re thrilled you’re happy with your custom jigsaw frame and that it arrived safely.
Besvarelse fra Photoframesandmore
Thank you! We’re delighted you’re happy with the product and speedy delivery. Your feedback really made our day!
Besvarelse fra Photoframesandmore
delighted you’re happy with the product and speedy delivery. Your feedback really made our day!
Jigsaw picture frame
Frame exactly as described and looks great. Quick reply to any query. Would buy again
27. februar 2026
Besvarelse fra Photoframesandmore
We’re thrilled the frame looks great and that our team could help quickly. We’d be delighted to welcome you back anytime!
Besvarelse fra Photoframesandmore
Thank you! We’re glad you’re happy with the quality and speedy delivery. We really appreciate your feedback!
I love using these guys for my…
I love using these guys for my paintings! They are amazing and are very accommodating! 👍😊
27. februar 2026
Besvarelse fra Photoframesandmore
Thank you so much! We’re thrilled you enjoy working with us and that we could accommodate your paintings. Your support means a lot! 😊🎨
Very helpful and efficient very happy…
Very helpful and efficient very happy with the frames
27. februar 2026
Besvarelse fra Photoframesandmore
We’re so glad you’re happy with the frames and that our team could help efficiently. Your kind words mean a lot!
Very understanding
Very understanding, help me. Because I put in the wrong measurements
5. marts 2026
Besvarelse fra Photoframesandmore
No worries at all! We’re glad we could help and get everything sorted for you. Thank you for your kind words!
Lovely frame, but fiddly to get a large canvas even
I’m very happy with my frame. I ordered a custom size to fit an existing canvas. It came quickly and I was kept informed about the expected delivery. The loss of one star is down to the instructions of fitting the canvas into the frame. The video instructions on the site made it look very easy, but were so quick it was hard to catch all the steps and my canvas was big, so not easy to get an even gap all the way around with only 4 spacers. I also had to use some additional screws to support the centre of the canvas on the 900mm sides. The finished result is beautiful though.
4. marts 2026
Besvarelse fra Photoframesandmore
Thank you for your detailed feedback! We’re delighted you’re happy with your custom frame and that it arrived quickly. We really appreciate your notes about the fitting process—we’ll look at making the instructions clearer for larger canvases. It’s wonderful to hear the finished result is beautiful!
A service completed.
Your product was good quality and sent without any problem, just as I had hoped. Therefore we are both happy, that’s it.
26. februar 2026
Besvarelse fra Photoframesandmore
Thank you so much for your review. We are glad you are happy with the quality and service
Besvarelse fra Photoframesandmore
We’re thrilled you’re happy with the quality and efficiency of our made-to-measure frames. Your feedback is much appreciated!
Great service
Great service, items arrived promptly and well packaged. Thank you
19. februar 2026
Uopfordret anmeldelse
Besvarelse fra Photoframesandmore
Thank you! We’re glad everything arrived safely and promptly, and that you’re happy with our service.
Delighted with the frame
Delighted with the frame. Excellent quality and very prompt delivery. Great service all round. Thank you!
16. februar 2026
Uopfordret anmeldelse
Besvarelse fra Photoframesandmore
Thank you! We’re thrilled you’re delighted with your frame and that our service, quality, and delivery hit the mark.
Good quality, fast and efficient.
I order a lot from Photoframesandmore. Always a really efficient and service and the products are fantastic quality.
4. februar 2026
Very happy with my framing
Very happy with my framing from photoframesandmore.com Will definitely return for more once more work completed.
6. februar 2026
Really excellent quality frames…
Really excellent quality frames received much quicker than expected. Will be back for more soon.
Highly recommended!
5. februar 2026
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