I am only giving it a 2 because the order process and the shipping process were the only thing that worked for me. I got the buy 2 get 3 free plan and I still have the 3 free left. These pills do no... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Ho iniziato da una settimana e quindi non posso ancora esprimere giudizio. Assegno 3 stelle fiduciosa nel riscontro perché nonostante io abbia richiesto i contenuti multimediali inclusi nell’ordine,... Se mere
Virksomheden har svaret
J'ai dû attendre 1 mois pour la livraison et après essai d'un mois je désire retourner les produits qui ne font aucun effet puisque garanti. Malheureusement, après avoir écrit pour demander comment re... Se mere
Virksomheden har svaret
J'ai acheté 3 flacons et aucun résultat toujours aussi faim et pas perdue un seul kilo. J'avais déjà commandé une fois et j'ai retourné 2 flacons non ouverts qui ne m'ont jamais été remboursés. Aussi... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om PhenQ
Skrevet af virksomheden
About Crazybulk
PHENQ - FIVE POWERFUL WEIGHT LOSS PILLS IN ONE.
Most weight loss pills target only one element of your weight loss. To get the body you deserve you need a solution that works from all angles. You need PhenQ. PhenQ may not have been on the market as long as other products, but in just a few short years we’ve helped over 190 thousand customers just like you achieve the body they’ve always wanted.Our Ethos
Our customers’ views are incredibly important to us. If you have any issue at all, please reach out to us before leaving a review by emailing support@phenq.com. or through Whatsapp on +4915175520956
Kontaktoplysninger
12 Payne Street, G4 0LF, Glasgow, Storbritannien
- +1 (646) 6473150
- support@phenq.com
- phenq.com
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impossible de retourner les produits selon garantie
J'ai dû attendre 1 mois pour la livraison et après essai d'un mois je désire retourner les produits qui ne font aucun effet puisque garanti. Malheureusement, après avoir écrit pour demander comment retourner la marchandise, on me dit d'attendre 72 heures mais aucune réponse après 15 j. J'écris à nouveau et je dois attendre encore 72 h et toujours rien. Attention, arnaque ????
15. september 2024
Uopfordret anmeldelse
Besvarelse fra PhenQ
Cher client,
Merci de nous avoir contactés et d'avoir partagé votre expérience. Je suis sincèrement désolé d'apprendre que notre réponse a été tardive et que cela vous a causé de la frustration. Nous comprenons à quel point il est décevant d'attendre de l'aide, en particulier lorsque vous essayez de renvoyer un produit sous garantie.
Malheureusement, nous ne sommes pas en mesure de vérifier votre identité à partir du nom fourni dans votre commentaire. Si vous avez acheté notre produit, nous aimerions mener une enquête plus approfondie afin de résoudre le problème le plus rapidement possible. Nous avons déjà envoyé une demande pour obtenir les détails de votre commande afin que nous puissions résoudre ce problème pour vous.
En attendant, vous pouvez nous contacter directement par l'un des moyens suivants :
Chat en direct : Disponible sur notre site officiel : phenq.fr
Courriel : support@phenq.com
Sachez que nous prenons très au sérieux la satisfaction de nos clients et que nous nous engageons à résoudre ce problème pour vous. Merci de votre patience et j'espère que nous pourrons résoudre ce problème.
QUESTION SCIENTIFIQUE
Bonjour votre produit est je pense très correcte par contre j'ai deux questions:Vu qu'il abaisse la tension artérielle et le rythme cardiaque est prudent de prendre 4 gélules d'un coup?jusqu'à combien abaisse il le rythme cardiaque 60? moins? Se réveillera t'on si le coeur passe à 50? Ensuite l'hormone de croissance à 67 ans y a pas un risque de développer un cancer latent? pour l'instant je vais prendre 2 pilules et pas avant d'aller me coucher vu que j'ai une tension labile.Et je verrai.
11. november 2024
Uopfordret anmeldelse
Besvarelse fra PhenQ
Bonjour Michelle,
Nous vous remercions de nous avoir contactés pour nous poser vos questions ; nous apprécions l'attention que vous portez à PhenQ.
Notre produit est spécifiquement formulé comme un brûleur de graisse pour soutenir la gestion du poids et la santé métabolique grâce à une formule sûre, naturelle et soutenue par la science. PhenQ n'est pas destiné à abaisser la tension artérielle ou le rythme cardiaque, et ces effets ne sont généralement pas associés à son utilisation.
Puisque les besoins de santé de chacun sont uniques - en particulier en ce qui concerne la tension artérielle ou la fréquence cardiaque - nous recommandons de consulter un fournisseur de soins de santé pour obtenir des conseils personnalisés.
Pour vos questions sur l'hormone de croissance et les risques potentiels, votre professionnel de santé sera en mesure de vous conseiller spécifiquement en fonction de votre âge et de vos antécédents médicaux.
Si vous avez d'autres questions, n'hésitez pas à nous contacter. Nous sommes là pour vous accompagner dans votre démarche de bien-être.
Ordine parziale
Ho iniziato da una settimana e quindi non posso ancora esprimere giudizio. Assegno 3 stelle fiduciosa nel riscontro perché nonostante io abbia richiesto i contenuti multimediali inclusi nell’ordine, sollecitando via mail ancora non mi sia arrivata alcuna risposta e ancora non visualizzi nulla. Positivitá! Ord. #43375
Contenuti ricevuti in data odierna. Sono lieta che la presente recensione sia stata determinante. Contenuti interessanti. Ringrazio.
4. november 2024
Uopfordret anmeldelse
Besvarelse fra PhenQ
Ciao Laura, grazie per aver condiviso la tua esperienza con noi e per aver dato una possibilità al nostro prodotto. Mi dispiace per il ritardo nell'invio delle guide digitali: il nostro obiettivo è fornire un'assistenza tempestiva, e mi scuso per la frustrazione causata.
Abbiamo già inviato i contenuti multimediali alla sua e-mail, quindi la invitiamo a controllare la sua casella di posta (ed eventualmente la cartella spam) per accedervi. Se ancora non riuscite a trovarli, non esitate a contattarci e saremo più che felici di inviarveli di nuovo.
Grazie ancora per la vostra pazienza e positività. Ci auguriamo che l'esperienza sia completa e se avete altre domande, siamo qui per aiutarvi!
Je suis cliente depuis des années et je…
Je suis cliente depuis des années et je n ai jamais trouvé meilleur produit minceur. C est exceptionnel!
De plus, le service client est remarquable. Les problèmes sont toujours résolus très rapidement et sans aucun problème.
Je suis toujours satisfaite et je resterai encore fidèle très longtemps.
8. november 2024
Uopfordret anmeldelse
Besvarelse fra PhenQ
Bonjour Julie, merci beaucoup de nous avoir fait part d'un commentaire aussi encourageant ! Savoir que vous êtes avec nous depuis des années et que vous continuez à trouver nos produits bénéfiques est incroyablement gratifiant pour notre équipe. Nous sommes très reconnaissants de votre confiance et de votre fidélité, qui comptent beaucoup pour nous. Il est fantastique d'entendre que notre service clientèle a fait une impression positive. Votre satisfaction est notre priorité absolue, et c'est avec plaisir que nous vous aiderons à chaque fois que vous en aurez besoin. N'hésitez pas à nous contacter à tout moment, nous sommes là pour vous. Nous vous remercions une nouvelle fois de faire partie intégrante de notre communauté.
Nous sommes ravis de poursuivre cette aventure avec vous et nous nous réjouissons de vous servir pour les années à venir !
Phenq was not for me
Phenq was not for me. I tried it for 4 weeks and I gained weight. I have medical problems like hypothyroidism that may have affected the results but any how i did decide to return my order and Sherlyn was helpful and updated me through the process. Thank you!
21. september 2024
Uopfordret anmeldelse
Besvarelse fra PhenQ
Hi Jackea,
Thank you for sharing your experience with us. We’re sorry to hear that PhenQ didn’t meet your expectations, especially given the added challenge of managing hypothyroidism. We understand that everyone’s body responds differently, and we’re here to support you in finding what works best for you.
We’re glad to hear that our support team could help you with the return process and keep you updated along the way! If you have any further questions or if there's anything else we can do to help, please don’t hesitate to reach out.
Thank you again for giving PhenQ a try, and we wish you all the best on your health journey.
I have never had such fast and helpful…
I have never had such fast and helpful responses in customer service before. This team is great!
29. oktober 2024
Uopfordret anmeldelse
Besvarelse fra PhenQ
Hi Bella, we appreciate the 5 star review. It means the world to us to see happy customers! We are glad to hear that you are happy with our service! Keep us updated on your progress. All our loyal customers receive discounts via email regularly. Please make sure you don’t miss out on them! Should you need any assistance, please do not hesitate to get in touch with our 24/7 customer service team via email, live chat or phone. We are happy to help anytime! :)
Cliente régulière.
Depuis 2019, j'ai commandé Phen Q 4 fois.
Je ne suis pas en surpoids, je fais 65kg pour 1m66, pourtant grâce à une cure d'un à 3 mois, j'ai perdu à tous les coups 1 à 3 kilos.
Je pense que si j'avais été en surpoids j'aurai perdu plus que ça, mais 3 kg c'est exactement l'objectif que je m'étais fixé donc ça me va.
Lors de ma dernière commande, le colis n'est pas arrivé en boîte aux lettres (ce n'étais pas mon adresse habituelle), le service client était au top et ils m'ont renvoyé un autre colis par la suite ! Encore merci !
27. oktober 2024
Uopfordret anmeldelse
Besvarelse fra PhenQ
Bonjour Louloute, Merci beaucoup pour la confiance que vous nous accordez depuis 2019 ! Nous sommes ravis d'apprendre que PhenQ vous a constamment aidé à atteindre vos objectifs, même avec une courte période de traitement à chaque fois. C'est une source d'inspiration de voir comment vous avez pu maintenir votre poids cible grâce à votre dévouement et à une planification minutieuse - merci de partager votre expérience.
Nous sommes également heureux de savoir que notre équipe de service à la clientèle a été en mesure de vous aider rapidement lorsqu'il y a eu un problème avec la livraison de votre dernière commande. Votre satisfaction est extrêmement importante pour nous, et nous sommes toujours là pour vous aider si vous avez besoin d'assistance à l'avenir. Nous vous remercions à nouveau de faire partie de notre communauté, et nous nous réjouissons de pouvoir vous aider pendant de nombreuses années à venir !
Après 2 cures aucun effet ressenti
Après 2 cures aucun effet ressenti. Alimentation saine, activité sportive quand c'est possible et aucun changement .
26. oktober 2023
Uopfordret anmeldelse
Besvarelse fra PhenQ
Cher client,
Nous vous remercions pour votre commentaire. Nous sommes désolés d'apprendre que vous n'êtes pas satisfait de votre achat et que vous n'avez pas obtenu les résultats escomptés. Nous comprenons que la nutrition peut être complexe et qu'il est parfois difficile de déterminer le temps nécessaire pour obtenir des résultats, c'est pourquoi nous offrons une garantie de remboursement.
En examinant nos dossiers, nous avons remarqué que vous n'avez pas contacté notre service clientèle à ce sujet. En outre, nos dossiers indiquent que votre dernière commande a été passée en avril 2023, et notre garantie de remboursement est valable pendant 60 jours après la date de livraison.
Nous vous prions d'accepter nos sincères excuses pour la déception que cela a pu causer. Si vous avez d'autres questions ou si vous avez besoin d'aide, n'hésitez pas à nous contacter.
I took it for 4 weeks already
I took it for 4 weeks already, real review here. No change, actually Phenq does not curb anything, it makes me hungrier and bloated. I take day and night pill too.
I had a hunger inhibitor in the past that worked , but the formula has changed so I looked for something else. I used to be much thinner few years ago and want to get near, I never was overweight, so this should help but it doesn't.
18. oktober 2024
Uopfordret anmeldelse
Besvarelse fra PhenQ
Hi Laurita,
Thank you for sharing your experience and giving PhenQ a try.
We're really sorry to hear that you haven't seen the results you were hoping for so far. While many of our customers do achieve great results when combining PhenQ with a healthy diet, regular exercise, and plenty of water, we understand that everyone's body responds differently. Since our products are 100% natural, it can sometimes take a bit more time for some individuals to see noticeable changes.
We also offer a Money-Back Guarantee because we stand by our product and want you to feel confident in your purchase. We can discuss the options for the Money-Back Guarantee. Please don’t hesitate to reach out to our 24/7 customer service team via phone, live chat, or email. We’re here to assist you further and ensure you have the best possible experience.
Thank you again for your feedback, and we hope to hear from you soon.
Phen Q is the only weight loss…
Phen Q is the only weight loss treatment for me that has worked I could feel the difference within a week maximum, my legs shrunk, the bloating stopped and my stomach shrunk! I could also feel I was not as hungry and didn’t feel like eating as much! Highly recommend
3. september 2024
Uopfordret anmeldelse
Besvarelse fra PhenQ
Hi Misty, we appreciate the 5 star review. It means the world to us to see happy customers! We are glad to hear that you are happy with our product! Keep us updated on your progress. All our loyal customers receive discounts via email regularly. Please make sure you don’t miss out on them! Should you need any assistance, please do not hesitate to get in touch with our 24/7 customer service team via email, live chat or phone. We are happy to help anytime! :)
The pills don't work
The pills don't work. My sister, my sister-in-law, and myself all tried this product. None of us lost a single pound taking it for 60 days. Then when I called to get my return authorization number that you need in order to return the product they wanted to know if I was cutting back on my eating. I can cut back on my eating without taking any pills. It didn't curb my appetite it didn't give me any energy it didn't do a dad gone thing except cost me $7 to return the product. I did what they said to do in order to return it. They said I had to have a return authorization number and to email them the tracking number for when it's returned. I provided them the tracking number. I'm assuming my part is done and all I have to do is wait for my refund. Come to find out they message me to tell me that they need the actual receipt showing the tracking number. What do they think I did? Make the tracking number up? I'm still currently waiting for my refund. My advice to anyone thinking about getting this product - DO NOT DO IT.
3. oktober 2024
Uopfordret anmeldelse
Besvarelse fra PhenQ
Hi Tina,
Thank you for sharing your experience with us. I'm truly sorry to hear that our product did not work for you, your sister, and your sister-in-law. It’s frustrating when expectations aren't met. I can understand how disappointing it must have been not to see the results you were hoping for.
I sincerely apologize for the inconvenience you experienced during the return process. It shouldn’t have been so complicated, and I understand how frustrating it must have been to be asked for additional information after you provided the tracking number.
I’m pleased to inform you that we have already processed a refund for your order. You should see it reflected in your account soon. If you have any further questions or need assistance, please don’t hesitate to reach out.
Overpriced, not as effective, bad customer service
Hi,
Two things:
1. Beware that you will pay customs fees. My order cost me 218 dollars and I paid an extra CAD 93.03 to customs. I have paid customs fees in the past but this was steep because Phenq lied about the courier they would use for fulfilment which makes a huge difference. I have been a customer since 2021, and they state on their website and have usually shipped using UPS, this helps to alleviate the amount of customs fees. However, for my last order, they used Canada Post, without notifying me. This resulted in triple what I've ever paid for customs for Phenq products. Phenq customer service was extremely rude and not helpful. Other companies cover this or at least give you a heads-up.
2. I would stomach the terrible experience above but to add insult to injury, the formula changed and the new formula does not work as well.
---
Updated 10/10/24
I saw your very disingenuous response. So let's do some math. I spent 218. Paid an additional 93. Your guarantee is only to refund unopened bottles (a bottle is about 75), I of course used a bottle to know that the product is no longer effective, and you don't cover return shipping. Why would I want to recover less than 100 dollars? It's a total loss to me and basically none to you. I bear all the burden.
On a different point: When I wrote you in November 2023, you were unhelpful. I didn't write this review to ask for a refund. It's NOT stated anywhere on it.
I take responsibility for making the mistake of ordering from you.
Update:
11/11/2024
PhenQ tried to get my review taken down by saying it went against Trustpilot. They wanted me to remove "Phenq customer service was extremely rude and not helpful especially (**name**).
11. november 2024
Uopfordret anmeldelse
Besvarelse fra PhenQ
Hi Debra,
Thank you for sharing your honest feedback with us. We’re truly sorry to hear about your recent experience and understand how frustrating this must have been, especially as a loyal customer since 2021.
Regarding the customs fees, these charges are determined by the destination country’s regulations, which can vary widely. Any additional costs, such as taxes or customs clearance fees, are the responsibility of the recipient, as they are levied by the local government. We understand how frustrating this can be, but unfortunately, these fees are outside of our control.
Moreover, we’re also sorry to hear about your experience with PhenQ’s new formula. We're committed to delivering the most up-to-date and best possible formulas to our customers, and we are always working to improve our products. Our new formulas have been designed to improve results while using higher-quality ingredients. The new capsules were also made to be easier to swallow, while eliminating the taste that tablets can have, and they are smaller than the previous tablet size. We appreciate all feedback and have passed yours along to our product development team for future consideration.
In addition, our records indicate that your most recent order was placed in November 2023, and our money-back guarantee is valid for 60 days after the delivery date. Unfortunately, this means we are unable to offer a refund at this time.
We apologize for any inconvenience this may cause. When you made your purchase, you confirmed that you had read and accepted our Terms and Conditions, which include the details of our guarantee.
Please accept our sincere apologies for any disappointment this may have caused. If you have any further questions or need assistance, please do not hesitate to contact us.
They changed the formula and the new…
They changed the formula and the new ones do not work. I won’t order again.
10. juli 2024
Uopfordret anmeldelse
Besvarelse fra PhenQ
Hi Martha, thank you for your feedback. We’re sorry to hear about your experience with PhenQ. We're committed to delivering the most up-to-date and best possible formulas to our customers and we are always working to improve our products - our new formulas have been designed to improve results whilst using higher quality ingredients.
The new capsules were designed to be easier to swallow while eliminating the taste that tablets can have. The capsules are also smaller than the previous tablet size. We appreciate all feedback and have passed yours along to our product development team for future consideration.
Moreover, we offer a 60-day money-back guarantee for you to be able to try the product for a month or 2 and see if it will work for you.
Unfortunately, we are unable to verify anything about your identity from your name in our records. If you have ever purchased our product, we would like to investigate this issue further. Please know that we have gone ahead and sent a request for your order details so we can get it sorted out. You can also contact our 24/7 customer service team. You can reach us at any time by live chat over our official website: https://phenq.com/ or email at support@phenq.com.
-9kgs en 3 mois pour ma part je ne…
-9kgs en 3 mois pour ma part je ne regrette absolument pas! Mon métabolisme s’est relancé je le vois au niveau de mon transit plus rapide. Attention à ne pas prendre la gélule le soir car sinon vous avez une nuit agité à cause de la caféine ! Trop heureuse de m’être enfin débarrassé de mes kilos il m’en manque encore 3 et je vais peut être ajouter une cure 1mois ou bien essayer de les perdre seule on verra
1. juni 2024
Uopfordret anmeldelse
Besvarelse fra PhenQ
Bonjour Mel, nous apprécions votre commentaire de 5 étoiles. Cela signifie beaucoup pour nous de voir des clients heureux ! Nous sommes heureux d'apprendre que vous êtes satisfaits de notre produit ! Tenez-nous au courant de vos progrès. Tous nos clients fidèles reçoivent régulièrement des réductions par e-mail. Assurez-vous de ne pas les manquer ! Si vous avez besoin d'aide, n'hésitez pas à contacter notre équipe de service à la clientèle 24 heures sur 24, 7 jours sur 7, par courriel, par chat en direct ou par téléphone. Nous sommes heureux de vous aider à tout moment ! :)
Dangereux
Bonjour,
La première semaine j'ai commencé à prendre les comprimés, j'étais malade toute la semaine, affreux! Des nausées, vomissements, j'avais des douleurs affreuse à l'estomac, des vertiges, j'ai fais un malaise.
Je déconseille, trop dangereux pour votre santé.
26. august 2024
Uopfordret anmeldelse
Besvarelse fra PhenQ
Bonjour Manon,
Je suis sincèrement désolée d'apprendre que vous avez ressenti des effets secondaires lors de l'utilisation de notre produit. Bien qu'il soit très rare que des clients signalent de tels problèmes, nos produits étant fabriqués à partir d'ingrédients sûrs et naturels, nous comprenons que des allergies ou des sensibilités à certains composants puissent survenir occasionnellement. Nous prenons ce problème très au sérieux et aimerions mener une enquête plus approfondie.
Malheureusement, nous n'avons pas pu localiser votre commande sous le nom fourni. Si vous avez acheté notre produit, nous avons déjà lancé une demande pour obtenir les détails de votre commande afin de résoudre rapidement ce problème. En attendant, n'hésitez pas à contacter notre équipe du service clientèle 24/7 pour une assistance immédiate. Vous pouvez nous contacter par téléphone au +33 170755840, par chat en direct sur notre site web à l'adresse https://phenq.fr/, ou par courriel à l'adresse support@phenq.com.
Nous vous remercions d'avoir porté ce problème à notre attention et espérons le résoudre rapidement.
Ho iniziato a Febbraio 2024 ho comprato…
Ho iniziato a Febbraio 2024 ho comprato tre flaconi, con attività fisica e digiuno intermittenza a giugno sono arrivato a perdere 25 kg. Se si mantiene le solite abitudini e volete la pillola
Miracolosa sicuramente non fa per voi. Dopo la sospensione per l’estate e analisi riprendere a ottobre sempre con tre flaconi.
19. februar 2024
Uopfordret anmeldelse
Besvarelse fra PhenQ
Ciao Pierluigi,
Grazie per aver condiviso con noi il tuo percorso! Siamo entusiasti di sapere che hai perso ben 25 kg di peso grazie alla combinazione di attività fisica, digiuno intermittente e del nostro prodotto. La tua dedizione e il tuo duro lavoro sono davvero fonte di ispirazione!
Apprezziamo la sua onestà nel dire che non si tratta di una pillola miracolosa e che il mantenimento di uno stile di vita sano è fondamentale. È fantastico sapere che hai intenzione di continuare a ottobre con il prossimo ciclo di tre bottiglie. Siamo qui per sostenerla in ogni fase del percorso e se ha domande o bisogno di assistenza, non esiti a contattare il nostro servizio clienti.
Vi auguriamo un continuo successo nel vostro viaggio! 💪
Don’t buy
Don’t buy! They don’t stand behind their word! TERRIBLE CUSTOMER SERVICE! They don’t get back to you! They take your money and don’t answer anything after that!
9. september 2024
Uopfordret anmeldelse
Besvarelse fra PhenQ
Hi Sherry,
Thank you for sharing your feedback. I’m genuinely sorry to hear about your experience and for any frustration caused. We strive to offer the best service, and it’s disappointing to know that we fell short in your case.
To clarify, a partial refund was processed for your order on September 19th, and this has been communicated via email. As per our refund policy, no more than 2 months' worth of product can be opened and used for a successful claim under our money-back guarantee. Since there were no sealed bottles remaining from your 3-bottle order, we were only able to issue a partial refund.
I understand this might be disappointing, and I sincerely apologize if our communication wasn't as clear as it should have been. If you have any further questions or concerns, please don't hesitate to reach out—we're here to assist you.
Thank you for your understanding, and we hope to provide you with a better experience in the future.
I have ordered from PhenQ twice
I have ordered from PhenQ twice. I've never seen anything in your paperwork that indicates you would process any additional orders automatically. It is not my normal habit to allow any company to automatically renew an order under my name and to automatically charge any of my accounts. I trust you will see that this does not occur at all for any automatic orders or automatic charges to any of my accounts. Please confirm this in writing.
Based on how this is handled will determine if I ever place another order with your company.
9. september 2024
Besvarelse fra PhenQ
Hi Marilyn,
Thank you for taking the time to share your concerns with us. I completely understand your apprehension about automatic renewals and unexpected charges, and I truly appreciate your careful approach in managing your orders.
After reviewing your account, I can confirm that you are not subscribed to any automatic orders or renewals. Your last order with us was placed in February 2024, and no additional orders have been processed since then. Rest assured, there will be no automatic charges or renewals under your name.
If you have any further questions or need additional clarification, please don’t hesitate to reach out. We’re here to ensure you feel confident and secure when shopping with us, and we would love the opportunity to serve you again in the future.
Overpriced
This product did nothing to curb my appetite, which was the most important thing I was looking for when I was searching for some weight loss help. The energy boosting effects were minimal so that wasn’t much help either. Overall this product is extremely overpriced.
8. september 2024
Besvarelse fra PhenQ
Hello Tracie,
Thank you for your feedback. We are sorry to hear that you are not satisfied with your purchase and haven't experienced the results you were hoping for. We understand that nutrition can be complex, and it's sometimes challenging to determine the expected timeline for results, which is why we offer a money-back guarantee.
Upon reviewing our records, we noticed that you have not contacted our customer service team regarding any concerns about your order. Additionally, our records indicate that your most recent order was placed in February 2024, and our money-back guarantee is valid for 60 days after the delivery date. Unfortunately, this means we are unable to offer a refund at this time.
We apologize for any inconvenience this may cause. When you made your purchase, you confirmed that you had read and accepted our Terms and Conditions, which include the details of our guarantee.
Please accept our sincere apologies for any disappointment this may have caused. If you have any further questions or need assistance, please do not hesitate to contact us.
Besvarelse fra PhenQ
Hello Christopher, thank you for your feedback. We are truly sorry to know that you are not happy with your purchase and haven't had the results you were expecting with our product. Since our products are 100% natural, time to experience results might vary on an individual basis. Many of our customers do normally get good results with PhenQ when it is backed up by exercise, a healthy diet and sufficient water intake, however, bodies do work in different ways though, which is why we have our money-back guarantee. Regrettably, your order has past the guarantee period stated at: https://phenq.com/policies/refund-policy, therefore, we can no longer offer you a refund for your purchase. Please accept our heartfelt apologies for any inconvenience. If you have any other questions or concerns, please do not hesitate to contact us again through any of our support channels. You can reach us via email, live chat or phone at anytime.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.