Really poor service using a useless courier. Very difficult to get delivery dates. They keep saying the product has gone to the courier but cannot give any progress report. I’ve used couriers which al... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I was originally very sceptical as had read some bad reviews and had got rather impatient which is my fault, ended up calling and they were really lovely and started looking into my case straight a... Se mere
I trust this company...I have used them before and will use them again... it's sometimes a little bit scary to order goods online but I have never had any problems with PharmacyDirectGB....They had w... Se mere
Have nothing but positive comments to make with Pharmacy Direct. I'm a new customer and was a little cautious after reading some of the reviews. However, my first order was processed the same day an... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Pharmacy Direct GB is on the leading online pharmacies in the UK. As a registered UK pharmacy, we offer you a wide choice of medicines online, some with and some without a prescription. We are set up to provide private prescriptions quickly and accurately using the latest robot prescription dispensing, overseen by our experienced pharmacists. Our philosophy is to supply you with the best possible products and services at better prices than your high street chemist. Just like your local Chemist we also offer toiletries, gifts and perfumes, all at guaranteed low prices.
Kontaktoplysninger
560/562 Green Lane, B9 5QG, Birmingham, Storbritannien
- 0121 772 3873
- info@pharmacydirectgb.co.uk
- pharmacydirectgb.co.uk
3,3
Middel
221 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Fantastic service
It was easy to navigate website, complete the order process and my meds were shipped the next day and I received them 4 days later all as advertised !!!! The speed and service was Fantastic......Thanks
10. april 2016
Uopfordret anmeldelse
Perfect service, perfect product
All works as expected.
Good to have such a cost effective service in UK
I can recommend for people with minor health problems
3. april 2016
Uopfordret anmeldelse
Quick, efficient service.
I ordered malaria pills with a prescription. Good price, easy ordering system and pills arrived promptly.
20. februar 2016
Uopfordret anmeldelse
Excellent prices for private perscriptions
The prices are very good, very quick delivery and they have a wide range of products.
The only small downside why I didn't give 5 stars, is they use a premium phone number, so would not call them as nearly always you have to wait in a queue on these numbesr whilst racking up your phone bill and they took quite a while to respond to my question, which I sent by their online email service.
6. februar 2016
Uopfordret anmeldelse
Very easy to order and great for people with little time
Very easy to use website, fast response from drs, lower costs that competitors, quick delivery. Would recommend
18. november 2015
Uopfordret anmeldelse
Very satisfied
Very good service, rapids, orders received 5 days later in Guadeloupe
I recommend
10. november 2015
Uopfordret anmeldelse
Excellent Service
Easy to use website, efficient service, very good prices and tablets arrived within 2 days .Will definitely use again.
9. november 2015
Uopfordret anmeldelse
Service
First time ever using PharmacyDirectGB and will be using again,very fast
2. november 2015
Uopfordret anmeldelse
Excellent service, fast and reliable
I have used them for over a year now and always had good and reliable service
31. oktober 2015
Uopfordret anmeldelse
Malaria pills
Researched online and this company provided what I wanted at the best price. Ordered on a Wednesday and package would have been delivered to me on the Friday if the postman had been doing his job. Had to ask Pharmacy Direct to provide postage info, which was done within minutes. The reference number provided was enough for me to collect the package from the Post Office. Happy ending.
6. oktober 2015
Uopfordret anmeldelse
FAST!!
Um WOW. I placed my order online 7 days ago, 2 days later it shipped, and it arrived 4 days after that. That is the fastest EVER, that's from the UK to the west coast in the US!!
3. oktober 2015
Uopfordret anmeldelse
Unfortunately only received half of my order, not prepared to correct their error
Unfortunately I only received half my order and despite advising PharmacyDirect they have chosen not to believe me and not replace the missing items. Their reasoning is that I have not returned the envelope the goods arrived in, nor the tablets I did receive.
1. When I originally made my complaint their response made no mention of the need to return anything.
2. I was the one who suggested that I return the packaging for them to check. They said to do so but did not request the tablets be included. By this time I had disposed of the outer wrapping as had no intimation that it would be required.
3. They said when they got the packaging they would check it and replace the items. There was still no mention of me needing to send the tablets also.
4. I had to chase them to ask if they had got the packaging as they did not confirm it's receipt as I had been assured they would. Only then did they mention returning the rest of the order.
The reasons they give for not fulfilling their side of our transaction is that Royal Mail can now not check if the parcel was tampered with - It is unfortunate I was not made aware of this apparently crucial part of the process at the outset, though how RM would know the difference between my opening the pack and anyone else is impossible to tell?
They need to send the rest of the order back to the manufacturers for them to see why 2 packs were missing - I have been given no explanation of how returning 2 packs back to the factory will clarify where the 2 missing packs went, and again why was I not told of this important element when my complaint was made known?
It seems clear they either consider me a liar (which I am not), or are hiding behind a set of largely irrelevant rules, which they did not advise me of when I would be able to comply, to purposely avoid fulfilling their commitments.
Rather a poor and shameful performance all around.
30. september 2015
Uopfordret anmeldelse
Besvarelse fra PharmacyDirectGB
Dear Mr. Hamblett,
We are sorry that you feel that our service was not as you expected.
We explained to you the packaging that we required be returned to us, however we understand that you were unable to return all of the items that we requested.
We appreciate that our instructions to you may have been slightly ambiguous in this regard and we have amended our procedures in an attempt to ensure that any goods deemed unsatisfactory by our customers are returned as they have been received. This would have facilitated the investigations which we described to you.
As discussed and despite not receiving the full packaging, we have forwarded your complaint to the drug manufacturers who are undertaking their own investigation.
You have not mentioned in your review that we made a refund on the 18th of September. We trust that you are in receipt of this.
Kind Regards,
PharmacyDirectGB
a pharmacy you can trust
I had chosen to get my tablets online as I did not have the time to go and see my own doctor, I ordered my tablets and had an online prescription
with a short questionnaire from an online doctor.
The next day I was contacted by email to verify as to why I wanted this
particular tablet, I sent my answer and with in an hour I had another e mail
telling me my medication had been dispatched.
A fast service I will use again.
24. september 2015
Uopfordret anmeldelse
From Procurement to delivery
The website is very clear and easy to navigate. I made my choice and made my order. I was updated from start on the progress of my order. I received my order within the specified time. Very effecient!
22. september 2015
Uopfordret anmeldelse
Did exactly what it said on the Tin! ...so to speak
No Prolems ordering and prompt delivery! Cheers
17. september 2015
Uopfordret anmeldelse
on line doctor consutation.
I gave a lot of personal information to the on line doctor and have no problem with his decision but he didn't even give me is name.
16. september 2015
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.