From the moment I called to inquire about their products, Matt from the Petsfella Customer Service department was able to assist me with my inquiry and my order which arrived 24hrs later. He even of... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Petsfella is one of the best parrot companies around in Canada! Fast shipping quick response times when looking for items that are out of stock Lago the quaker gets his pellets and some toys from here... Se mere
I would have to say Matt made my experience fantastic. My birds cage latch broke and he was able to ensure I got one quickly. I received my order within a couple days and was able to install the new l... Se mere
Virksomheden har svaret
I have been ordering from Petsfella for years for my birds, this is my go to site for my pet's food and toys. It takes about 2 days to receive the products, and they always come in great condition, ex... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Petsfella is a Canada based online specialty bird supply store. We are dedicated in providing premium quality and professionally designed bird cage, parrot cage, parrot stand, bird toy, and other bird accessories with competitive prices.
Kontaktoplysninger
4,8
Fremragende
146 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
As always, great service.
As always, great service!
I love PetsFella. If you have any questions and on the rare occasion of a problem just email and they get back to you fast. Prices are very reasonable and I love the free shipping if you spend over $49. Which is easy to do when you have birds. Lol.
23. maj 2026
Very good super fast shipping
Very good super fast shipping, always trust petfellas for quick and accurate delivery for my birds
17. maj 2026
Excellent fast service as always
I have been ordering from Petsfella for years for my birds, this is my go to site for my pet's food and toys. It takes about 2 days to receive the products, and they always come in great condition, excellent packaging.
19. marts 2026
I am extremely pleased with my order
I am extremely pleased with my purchases. The quality is great, the price is right and who doesn’t love fast free shipping. Will definitely purchase more!
27. februar 2026
It is a great store and keeps all their…
It is a great store and keeps all their products safe and clean. Unlike other stores I used to receive damaged or crushed up pellets. The speedy delivery service is also a reason why I chose this store.
17. januar 2026
Fast speed with good quality products!
The employees replied really quick and the products are in good qualities, price is really reasonable!
19. januar 2026
Best online supply for high quality Avian supplies
My go to for all my avian needs.
26. november 2025
Good price and fast delivery.
17. december 2025
Amazing service and great toys for birds
Their service is amazing and the items they have are also very useful overall this store is very interesting. My birds love the toys that are from Petsfella.
22. december 2025
Uopfordret anmeldelse
Company worked to correct missing order
What really went wrong is you sent this before I've received my shipment.
Now, I probably blame the Canadian postal workers Union, not you guys, but I gotta be honest. Still waiting. You probably should have used Purolator. It's not actually much more expensive, anyway.
Edit: 11 days later, it has been returned to sender. Delivery was never attempted. Now what? Do you try to send it again? Or give me a refund?
Edit: while the initial experience was inconvenient, I'll give credit where it's due. They worked with me EU correct it.
I've updated the rating as appropriate. Thank you.
10. november 2025
Besvarelse fra Petsfella
Hi Jeff,
Thank you very much for sharing your feedback. I’m very sorry to hear that the delivery took longer than expected and that this caused inconvenience.
Since we offer free shipping, we need to select the most cost-effective carrier to keep prices affordable for our customers. In this case, the order was shipped with Canada Post, which can sometimes take a little longer than couriers like Purolator.
That said, we truly value your experience, and your comment is important to us. We will review our shipping methods and do our best to avoid using Canada Post for future orders whenever possible to ensure faster delivery.
Thank you again for your feedback, and please feel free to reach out if there is anything else we can assist you with.
Petsfella Team
Edit: Just a update, the replacement food was sent and well delivered.
Quality products and excellent…
Quality products and excellent service!! Speedy delivery too
14. oktober 2025
Happy happy happy
19. september 2025
No local pet store? Use Petsfella
This is the only pet service site I use. Shipping is fast and prices are competitive.
13. september 2025
Fast shipping and quality products
9. september 2025
I needed these specific bird perches…
I needed these specific bird perches for my bird cage and they are so long I literally couldn't find them anywhere. I bought the cage I have 12 years ago but I came across this site and they had them! The exact perches that came with my cage when I bought the cage. I never thought I'd be able to find them. They were priced very well as well. So happy with the whole process.
16. august 2025
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.