Pet Direct online ordering is easy and they deliver so quickly. Have been buying off them for a few years now and would highly recommend. Have only had one small mistake and they promptly sent out th... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
My dogs & cats benefit from this site and I find it easy to use as I am a pensioner and get to use afterpay, which helps me pay my account off in 4 separate payments. Everybody benefits. Please use... Se mere
Virksomheden har svaret
Both my dogs (a mini schnauzer/jack russell cross and a schitzu/jack russell cross) are on vet prescription diets: expensive tastes. I spent 12 months+ googling for best prices and value but now i don... Se mere
Virksomheden har svaret
Once again good prices, communication ie emails on up dates on deliveries etc. I was surprised when my last order was placed on a Saturday and was dispatch the next day and arrived on my door step on... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Petdirect is proud to be New Zealand’s #1 Kiwi-owned pet supply retailer, dedicated to providing the best products and services for your beloved pets. With a passion for pets and their well-being, we offer an extensive range of high-quality pet food, accessories, toys, and healthcare solutions for cats and dogs. From everyday essentials to premium products, we’ve got everything your pet needs, backed by our expert advice and unmatched customer care. We’re not just a pet store; we’re here to help enhance the lives of pets and their owners. Our easy-to-navigate online store offers a seamless shopping experience with free shipping across New Zealand for orders over $79, including rural delivery, so your pet's favourite products arrive right to your door. Our loyalty programme, Pet Perks, exclusive discounts, and special anniversary treats, making each shopping experience rewarding. In addition to our online services, we’ve recently opened our first physical store in Takapuna, Auckland, where pet parents can enjoy a hands-on shopping experience, including a unique treat bar for dogs. At Petdirect, we believe in supporting pet owners with more than just products—we’re here to provide expert advice, tips, and guidance from our in-house veterinarians and partners like Mark Vette, New Zealand's leading dog trainer. As a brand, Petdirect is committed to responsible pet ownership and animal welfare, ensuring that every product we sell is safe, trusted, and loved by pets across New Zealand. Whether you’re shopping for your furry friend’s daily needs or something special, you can count on us for quality, value, and a genuine love for pets. Join the Petdirect family today and discover why we’re New Zealand’s favourite pet supply store!
Kontaktoplysninger
40 Jomac Place, 1026, Auckland, New Zealand
- 0800 200 240
- support@petdirect.co.nz
- petdirect.co.nz
5,0
Fremragende
2 t anmeldelser
Ingen nylige anmeldelsesinvitationer
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Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Pet Direct is the must go to place
Pet Direct is a great online place for all pet needs, extremely quick and reliable service, excellent product range, great customer services, its the go to place for us.
12. august 2026
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Kia ora Heidi,
Thank you so much for your wonderful ⭐⭐⭐⭐⭐ review! We're thrilled to hear that we're your go-to place for all your pet needs. Your kind words about our reliable service, fantastic product range, and helpful team mean the world to us, and we can't wait to keep seeing you and your furry friends! 🐾
Ngā Mihi
The Petdirect Team
This company is very easy to deal with…
This company is very easy to deal with and respond quickly with whatever you need.Highly recommend.
3. august 2026
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Kia ora Kieron,
Thank you so much for the wonderful ⭐⭐⭐⭐⭐ review! We're thrilled to hear that you've found us easy to work with and that our quick responses have made a difference. Your recommendation means the world to us, and we look forward to seeing you again soon! 🐾
Ngā Mihi
The Petdirect Team
Prompt delivery with good products and…
Prompt delivery with good products and prices. Easy on line purchasing.
10. august 2026
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Kia ora BELL ENGINEERING!
Thank you so much for the wonderful ⭐⭐⭐⭐⭐ review! We're thrilled that you found our online purchasing easy and that our speedy delivery and quality products at great prices hit the mark. We look forward to seeing you again soon! 🐾
Ngā Mihi
The Petdirect Team
Besvarelse fra Petdirect
Kia ora TC,
Thanks so much for the wonderful feedback! We're thrilled to hear that you experienced fast delivery and appreciated our competitive pricing. We look forward to seeing you again soon! 🐾
Ngā Mihi
The Petdirect Team
Always reliable products and Super FAST…
Always reliable products and Super FAST delivery, being rural they are just what we need to be able to get supplies for our two dogs
13. august 2026
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Kia ora Lynn,
We're thrilled to hear that Petdirect is meeting the needs of you and your pups out in rural areas! Your kind words about our dependable products and speedy delivery mean the world to us, and we're so grateful to be your go-to for keeping your two furry friends supplied. 🐕🐕
Ngā Mihi
The Petdirect Team
Great prices
Great prices, exceptional delivery! I ordered online on a Friday night and package was delivered Monday morning. Highly recommend 👌🏽
10. august 2026
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Kia ora Samantha!
Thank you so much for the wonderful feedback! We're thrilled to hear about your fantastic experience with our speedy delivery and competitive pricing. Your kind words really make our day, and we can't wait to see you again soon! 🐾
Ngā Mihi
The Petdirect Team
Always 100% reliable
Always 100% reliable, with outstanding delivery, superb product range and easy online shopping. Excellent in every respect.
11. august 2026
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Kia ora John,
What fantastic feedback - we're so grateful for your wonderful review! Your kind words about our reliable service, speedy delivery and extensive product range really brighten our day. We absolutely love seeing customers like you enjoying the easy online shopping experience, and we can't wait to keep seeing you again soon. 🐾
Ngā Mihi
The Petdirect Team
Great service
Great service, prompt delivery and good value for money.
4. august 2026
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Kia ora Gary,
Thank you so much for the wonderful feedback. We're thrilled to hear you're happy with our prompt delivery and exceptional value, and we truly appreciate you taking the time to share your kind words. We can't wait to see you again soon! 🐾
Ngā Mihi
The Petdirect Team
Great place to go for my cat.
9. august 2026
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Kia ora M Andrew,
Thank you so much for the wonderful ⭐⭐⭐⭐⭐ review! We're thrilled to be seeing you and your feline friend, and we truly appreciate your kind words. We look forward to continuing to provide exceptional service for your cat's needs. 🐱
Ngā Mihi
The Petdirect Team
One happy cat!
My elderly cat loves the thermal mat so because she is happy I am happy!
7. august 2026
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Kia ora Josie-Rose!
What a wonderful review! We're thrilled that your elderly cat is enjoying her thermal mat and that it's bringing her comfort and joy. Thank you so much for choosing Petdirect to see you and your furry friend! 🐱
Ngā Mihi The Petdirect Team
Great service
Buying online was really easy and delivery was super fast! So was a great experience 🙂
7. august 2026
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Kia ora Leanne,
Thank you so much for the wonderful ⭐⭐⭐⭐⭐ feedback! We're thrilled that your online shopping experience was seamless and that your order arrived quickly. Your kind words make our day! 🐾
Ngā Mihi
The Petdirect Team
My go to cat food supplier
My go to cat food supplier. Fast, reliable and well priced.
5. august 2026
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Kia ora Louise,
What a wonderful review, thank you for the kind words! We're so thrilled that you've chosen Petdirect as your trusted cat food supplier and that our fast delivery, reliable service and excellent pricing keep you coming back. Your support means everything to us! 🐱
Ngā Mihi
The Petdirect Team
Priest are easy to order on line and my…
Priest are easy to order on line and my purchase always comes the next day, great service
7. august 2026
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Kia ora Marion,
Thank you so much for your wonderful feedback! We're thrilled to hear that ordering from Petdirect is seamless for you and that you're loving our quick delivery. Your kind words truly make our day, and we can't wait to keep seeing you and your furry friends soon! 🐾
Ngā Mihi
The Petdirect Team
Very fast delivery overnight even being…
Very fast delivery overnight even being rural and great pricing
6. august 2026
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Kia ora Kayla,
Thank you so much for the wonderful feedback! We're thrilled that we could get your order to you overnight, even in a rural area, and that our pricing hit the mark. We really appreciate seeing you choose Petdirect and we can't wait to help you care for your furry friends again soon! 🐾
Ngā Mihi
The Petdirect Team
Great service
I have been using petdirect for a while now as my old cat needs vet recommended food. Great service and customer care and super fast delivery 👍
5. august 2026
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Kia ora Marilyn,
Thank you so much for your wonderful feedback! We're thrilled to hear you're having such a fantastic experience seeing you and your cat. We're so grateful you chose Petdirect for your kitty's dietary needs, and we'll keep working hard to maintain that excellent service and speedy delivery you've come to expect! 🐱
Ngā Mihi
The Petdirect Team
Amazing customer service fast delivery
Amazing customer service fast delivery. This is my go to shop for my family
1. august 2026
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Kia ora Rachael,
What wonderful feedback, we're so grateful to be your trusted choice for your family's furry friends! We're thrilled that our speedy delivery and fantastic team have impressed you, and we can't wait to see you again soon. 🐾
Ngā Mihi
The Petdirect Team
I ordered a water fountain for my cats
I ordered a water fountain for my cats, but got a phone call to say the one I ordered was out of stock. They offered a refund, or to send me some similar models I could order instead. I chose a model that was a bit higher spec and higher price, and they sent it straight away at no extra cost. Great service! Would highly recommend:)
4. august 2026
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Kia ora Pieta,
Thank you so much for the fantastic review! 🐱 We're thrilled we could find the purr-fect solution for your furry friends, and we really appreciate your flexibility when the original fountain was out of stock. It's wonderful that you're happy with the upgraded model, and we love seeing customers get exactly what their cats deserve! 💧😊
Ngā Mihi
The Petdirect Team
Petdirect ticks all the boxes
Petdirect ticks all the boxes, quality products at reasonable prices, fast efficient service plus customer satisfaction guaranteed. Thanks to the Team at Petdirect.
3. august 2026
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Kia ora Lorax,
What a wonderful review, and we're so grateful for your kind words! It's fantastic to hear that we're ticking all the boxes for you - from our quality products and competitive pricing to our speedy service. We're thrilled to be seeing you and look forward to continuing to support your furry friends for years to come! 🐾
Ngā Mihi
The Petdirect Team
Always order the dog rolls and other…
Always order the dog rolls and other items for delivery and the products pricing and service is excellent
Order arrives in good time no delays and the delivery is so convenient
3. august 2026
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Kia ora Karina,
What wonderful feedback, thank you for taking the time to share! We're thrilled that our speedy delivery and convenient service keeps your furry mate happy with those delicious dog rolls. Your loyalty means the world to us, and we look forward to seeing you again soon! 🐕
Ngā Mihi
The Petdirect Team
Price was great an variety...surprised…
Price was great an variety...surprised how fast it was delivered an the packing was well done
4. august 2026
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Kia ora Jillian
Thank you so much for the wonderful review! We're thrilled you were impressed with our speedy delivery, excellent packing, and fantastic range of products at great prices. Your kind words mean the world to us, and we can't wait to see you again soon! 🐾
Ngā Mihi
The Petdirect Team
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