Pet Direct online ordering is easy and they deliver so quickly. Have been buying off them for a few years now and would highly recommend. Have only had one small mistake and they promptly sent out th... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
My dogs & cats benefit from this site and I find it easy to use as I am a pensioner and get to use afterpay, which helps me pay my account off in 4 separate payments. Everybody benefits. Please use... Se mere
Virksomheden har svaret
Both my dogs (a mini schnauzer/jack russell cross and a schitzu/jack russell cross) are on vet prescription diets: expensive tastes. I spent 12 months+ googling for best prices and value but now i don... Se mere
Virksomheden har svaret
Once again good prices, communication ie emails on up dates on deliveries etc. I was surprised when my last order was placed on a Saturday and was dispatch the next day and arrived on my door step on... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Petdirect is proud to be New Zealand’s #1 Kiwi-owned pet supply retailer, dedicated to providing the best products and services for your beloved pets. With a passion for pets and their well-being, we offer an extensive range of high-quality pet food, accessories, toys, and healthcare solutions for cats and dogs. From everyday essentials to premium products, we’ve got everything your pet needs, backed by our expert advice and unmatched customer care. We’re not just a pet store; we’re here to help enhance the lives of pets and their owners. Our easy-to-navigate online store offers a seamless shopping experience with free shipping across New Zealand for orders over $79, including rural delivery, so your pet's favourite products arrive right to your door. Our loyalty programme, Pet Perks, exclusive discounts, and special anniversary treats, making each shopping experience rewarding. In addition to our online services, we’ve recently opened our first physical store in Takapuna, Auckland, where pet parents can enjoy a hands-on shopping experience, including a unique treat bar for dogs. At Petdirect, we believe in supporting pet owners with more than just products—we’re here to provide expert advice, tips, and guidance from our in-house veterinarians and partners like Mark Vette, New Zealand's leading dog trainer. As a brand, Petdirect is committed to responsible pet ownership and animal welfare, ensuring that every product we sell is safe, trusted, and loved by pets across New Zealand. Whether you’re shopping for your furry friend’s daily needs or something special, you can count on us for quality, value, and a genuine love for pets. Join the Petdirect family today and discover why we’re New Zealand’s favourite pet supply store!
Kontaktoplysninger
40 Jomac Place, 1026, Auckland, New Zealand
- 0800 200 240
- support@petdirect.co.nz
- petdirect.co.nz
5,0
Fremragende
2 t anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very happy
Super fast delivery even though I’m rural, great prices too.
3. august 2026
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Besvarelse fra Petdirect
Kia ora Carey,
Thanks so much for the wonderful review! We're stoked to hear you're getting super speedy deliveries out your way, and that our pricing is hitting the spot. We really appreciate your kind words and look forward to seeing you again soon! 🐾
Ngā Mihi
The Petdirect Team
Found what I needed
Found what I needed, ordered it and it was delivered promptly. All good.
1. august 2026
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Kia ora Steve,
Thank you for the brilliant review! We're delighted you found exactly what you were looking for and that your delivery was speedy. We appreciate your support and look forward to seeing you again soon! 🐾
Ngā Mihi
The Petdirect Team
My 18yr old arthritic cat was diagnosed…
My 18yr old arthritic cat was diagnosed with CKD. Petdirect’s pricing was extremely competitive with excellent service and quick delivery for a specialty diet.
I like getting Airpoints too.
1. august 2026
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Kia ora Genevieve,
Thank you so much for the wonderful feedback! We're thrilled we could support your senior cat's health needs with competitive pricing, speedy delivery, and that specialty diet. It's fantastic that you're enjoying those Airpoints rewards too! We really appreciate seeing you and your furry friend. 🐱
Ngā Mihi
The Petdirect Team
My Beau Cat & Dog Bone & Joint Supplement
Great service and product worked as it said for our Dog and have noticed much improvement in mobility
21. juli 2026
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Besvarelse fra Petdirect
Kia ora Rachelle,
Thanks so much for the wonderful feedback! We're thrilled to hear that your dog is experiencing improved mobility with the Beau Cat & Dog Bone & Joint Supplement, and we're delighted our service has been helpful in seeing you and your furry friend. 🐕
Ngā Mihi
The Petdirect Team
Ezydog thermal vests
Ezydog thermal vests in the right size and were on special, dispatched same day and arrived next working day. Thermal coats were good fit and wellmade - the dogs look very smart in them.
3. august 2026
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Kia ora John,
What a wonderful review, thank you so much! We're thrilled the thermal vests arrived quickly and that your pups are looking absolutely dapper in their new Ezydog coats. We appreciate your fantastic feedback and hope to see you again soon! 🐕🐾
Ngā Mihi
The Petdirect Team
First time buying
Ordering online was quick and easy. Product range is good. Delivery was fast.
31. juli 2026
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Besvarelse fra Petdirect
Kia ora Brigid
Thank you so much for the wonderful review! We're thrilled that your first experience with Petdirect was smooth and speedy, and that you found what you were looking for. 🐾 We can't wait to see you again!
Ngā Mihi
The Petdirect Team
Competitive pricing with free delivery…
Competitive pricing with free delivery for the products we ordered. Very fast delivery of the order. We are a repeat customer and will definitely be using them again.
30. juli 2026
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Kia ora John M
Kia ora for the wonderful review and for being a loyal customer. We're thrilled to hear that you're delighted with our competitive pricing, speedy delivery, and free shipping. It's fantastic to have fantastic customers like you choosing Petdirect time and again, and we can't wait to see you on your next order. 🐾
Ngā Mihi
The Petdirect Team
Great communication with the team
Great communication with the team, fast delivery
31. juli 2026
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Besvarelse fra Petdirect
Kia ora Sonia!
Thank you for the wonderful review! We're thrilled to hear that our attentive team and speedy delivery impressed you. We really appreciate your kind feedback and look forward to seeing you again soon! 🐾
Ngā Mihi
The Petdirect Team
Staff very knowledgeable
Staff very knowledgeable, friendly and efficient
24. maj 2026
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Besvarelse fra Petdirect
Kia ora Maxine,
Kia ora for taking the time to leave such wonderful feedback! We're thrilled that our exceptional team made a positive impression on you. Your kind words mean so much to us, and we can't wait to see you again soon! 🐾
Ngā Mihi
The Petdirect Team
Navigating the website was super easy
Navigating the website was super easy, the pricing was good, the delivery time was Amazing and the product was excellent.
3. august 2026
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Besvarelse fra Petdirect
Kia ora customer,
What wonderful feedback, thank you so much! We're thrilled that you found our website intuitive, loved our competitive pricing, and that your delivery arrived speedily with a fantastic product. Your kind words mean the world to us and we can't wait to see you again soon! 🐾
Ngā Mihi
The Petdirect Team
Great fast delivery and Golden Paws…
Great fast delivery and Golden Paws pricing
28. juli 2026
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Besvarelse fra Petdirect
Kia ora Kim,
Thank you so much for the fantastic review! We're thrilled to hear that you've enjoyed our speedy delivery and appreciate our Golden Paws pricing options. We're looking forward to seeing you again soon! 🐾
Ngā Mihi
The Petdirect Team
Quality and Prompt Service
Quality products from food to accessories and competitive pricing. Easy to order with prompt delivery.
27. juli 2026
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Besvarelse fra Petdirect
Kia ora Mandy,
What wonderful feedback to receive! We're so thrilled you're happy with our fantastic range of products and speedy delivery. Your kind words truly make our day, and we can't wait to see you again soon!
Ngā Mihi
The Petdirect Team 🐾
Next day delivery and great range…
Next day delivery and great range products and great value for money
31. juli 2026
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Besvarelse fra Petdirect
Kia ora Grant,
Thank you so much for the wonderful review! We're thrilled you're pleased with our speedy next day delivery, impressive product range, and fantastic value. We genuinely appreciate customers like you choosing Petdirect for your pet's needs, and we can't wait to see you again soon! 🐾
Ngā Mihi
The Petdirect Team
Great prices and product range
Great prices and product range, auto delivery is great value, and very, very fast delivery-next day to rural-exceptional
31. juli 2026
Uopfordret anmeldelse
Besvarelse fra Petdirect
Kia ora Pauline,
Thank you so much for the wonderful review! We're thrilled you're loving our incredible product range and competitive prices, and we're especially stoked that our Autodeliver subscription is working brilliantly for you. Getting next-day delivery to rural areas is something we're genuinely proud of, and your kind words mean the world to us. 🐾
Ngā Mihi
The Petdirect Team
Happy with my first Petdirect senior petfood order
I appreciated that Petdirect offered discounts for senior pets and I was able to find most of the products I used to source from another provider. I also greatly appreciated that the tinned food I ordered was packed correctly, was not damaged and arrived very quickly. That being said, this was my first order with Petdirect and it will be interesting to see whether the packaging remains up to standard.
30. juli 2026
Uopfordret anmeldelse
Besvarelse fra Petdirect
Kia ora HS 🐾
Thank you so much for the wonderful feedback on your first Petdirect order! We're thrilled you found our senior pet range and competitive discounts helpful, and we're delighted your tinned food arrived in pristine condition. We're committed to maintaining our high packaging standards with every order, so we can't wait to see you again soon. Your furry friend is in good paws with us! 🐱🐶
Ngā Mihi
The Petdirect Team
Fast delivery and have the products i…
Fast delivery and have the products i want. Saves me going to town . Service is great.
29. juli 2026
Uopfordret anmeldelse
Besvarelse fra Petdirect
Kia ora Daphne,
Thank you so much for the wonderful review! We're thrilled to hear that our speedy delivery and fantastic range are seeing you save time and effort. Your kind words truly mean the world to us, and we can't wait to continue providing you with the excellent service you deserve. 🐾
Ngā Mihi
The Petdirect Team
Excellent fast service
Excellent fast service. Usually on the door step the next morning.
29. juli 2026
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Besvarelse fra Petdirect
Kia ora Lisa,
Thank you so much for the wonderful review! We're thrilled to hear that you're enjoying our speedy delivery service and that your orders are arriving promptly at your door. Your kind feedback means the world to us, and we can't wait to see you again soon! 🐾
Ngā Mihi
The Petdirect Team
Never any problems with orders
Never any problems with orders. Prompt delivery. Superb staff to deal with.
23. juli 2026
Uopfordret anmeldelse
Besvarelse fra Petdirect
Kia ora Robert,
Kia ora for the wonderful ⭐⭐⭐⭐⭐ review! We're absolutely thrilled to hear that your ordering experience has been consistently excellent and that our team has made seeing you such a pleasure. Your kind words mean the world to us, and we look forward to continuing to provide the same prompt and reliable service for all your pet's needs! 🐾
Ngā Mihi
The Petdirect Team
Great and prompt service
Great and prompt service. Easy payments and quality products.
30. juli 2026
Uopfordret anmeldelse
Besvarelse fra Petdirect
Kia ora Moss
What wonderful feedback, mahalo for taking the time to share your kind words! We're thrilled that you've had such a positive experience with our fast service, seamless payments, and premium products. We can't wait to see you again soon!
Ngā Mihi
The Petdirect Team 🐾
Great service
Great service. Easy site. Prompt delivery. Cheaper than buying it from pet shop
27. juli 2026
Uopfordret anmeldelse
Besvarelse fra Petdirect
Kia ora Pam,
Thank you so much for the wonderful review! We're thrilled to hear you found our site easy to navigate, and we're delighted that our speedy delivery and fantastic prices have made seeing you such a pleasure. We really appreciate your kind words and look forward to helping you with your pet's needs again soon! 🐾
Ngā Mihi
The Petdirect Team
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