Very easy to order and set up minimal fuss great interaction with the emergency lady who talked us through all the set up steps. I did it all on my phone for my mum and set up the direct debit came ve... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Great service, easy to order, arrived promptly and alarm was really straightforward to set up. Luckily not needed to test the emergency call function yet beyond the set up.
The welcome pack was inadequate as it only showed how to set up the watch but not how to register it etc. then my phone call was answered by AI who promised a return call within 3-5days which didn’t c... Se mere
Virksomheden har svaret
At 84 and unwell, I recently had a bad fall in my home. My son was visiting to help me at the time. Thank goodness he was here when fell in my bedroom at night as I live alone. Head injury. Hospital!... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Age UK Trading Personal Alarms are designed to support people in later life, while also supporting the work of the charity Age UK. Age UK Trading is a brand name used by AgeCo Ltd, a company owned by Age UK. Age UK Trading Personal Alarms are provided by Taking Care Personal Alarms Limited.
Kontaktoplysninger
Linhay House, Linhay Business Park, TQ13 7UP, Ashburton, Storbritannien
- 0800 085 8032
- enquiries@taking.care
- personalalarms.ageuk.org.uk
4,7
Fremragende
251 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent in every way
Excellent in every way, every thing stated over the phone and in the literature has been delivered. Great value for money.
2. marts 2026
Besvarelse fra Personal Alarms from Age UK Trading
Hi David,
We're so happy to hear that we delivered on our promises and provided great value. Thank you for your wonderful feedback!
Kind regards,
Hilary
Request for review sent to wrong person email-poor managment of personal detailsou have sent the request for a review…
You have sent the request for a review to a totally different customer. The names do not match. Surely this is a breach under GDPR guidelines.
Very poor service in relation to managing personal data
4. juli 2026
Besvarelse fra Personal Alarms from Age UK Trading
Hi Pauline,
We're truly happy to hear you had such a positive experience with us. Thank you for your wonderful feedback!
Kind regards,
Hilary
Besvarelse fra Personal Alarms from Age UK Trading
Hi,
Thank you for your kind review, we very much appreciate it.
Kind regards,
Hilary
keeping safe…
it gives me piece of mind ,i have only had to contact them once , which was dealt with quickly
29. juni 2026
Besvarelse fra Personal Alarms from Age UK Trading
Hi,
We're so glad to hear we provide you with peace of mind and that our team was able to assist you quickly when you needed us.
Kind regards,
Hilary
Very helpful staff and efficient and…
Very helpful staff and efficient and get the right help when required
5. juli 2026
Besvarelse fra Personal Alarms from Age UK Trading
Hi Margaret,
We're so happy to hear our team provided such helpful and efficient service. We appreciate your kind words!
Kind regards,
Hilary
I have had an alarm for some time
I have had an alarm for some time. I've had about about 3 calls on it. Every one has been answered virtually immediately and action taken straight away and dealing with extremely pleasant and knowledgeable operators. Happy bunny
5. juli 2026
Besvarelse fra Personal Alarms from Age UK Trading
Hi George,
We are so pleased to hear about your positive experiences with our alarm service and the prompt, helpful assistance you've received from our team. We truly appreciate you sharing your feedback!
Kind regards,
Hilary
Besvarelse fra Personal Alarms from Age UK Trading
Hi Mary,
We are so glad to hear that you had such a positive experience with our service. Your kind words mean a lot to us!
Kind regards
Hilary
I checked various websites to see what…
I checked various websites to see what was available. I found that this alarm was exactly what was the alarm that suited my needs. Plus it now gives me confidence now that I am finding walking and standing difficult and unsteady. Easy to set up and makes me feel more safe and secure
14. juni 2026
Besvarelse fra Personal Alarms from Age UK Trading
Hi James,
We're so glad to hear our alarm provides you with confidence and a sense of security, especially as you navigate new challenges with walking and standing. We appreciate you sharing your positive experience and finding our product easy to set up. Thank you for your kind words!
Kind regards,
Hilary
Besvarelse fra Personal Alarms from Age UK Trading
Hi,
We're so happy to hear our alarm provides you with reassurance. Thank you for sharing your positive feedback with us!
Kind regards,
Hilary
Besvarelse fra Personal Alarms from Age UK Trading
Hi Pam,
Thank you for sharing your feedback about our helpful Customer Service team. We really appreciate it.
Kind regards,
Hilary
The personal alarm appears to be satisfactory…
The personal alarm appears to be working well even though I have not yet needed to press the alarm. My only complaint is that I seem to be forever charging it up, although I do accept that I get almost daily texts/emails warning me that the charge is down to 20%/10%. I assume this is due to the fact that the alarm is permanently connected to the GPS system
3. juli 2026
Besvarelse fra Personal Alarms from Age UK Trading
Hi Tony,
We appreciate your feedback and are glad to hear the alarm is working well for you. We understand your concern about the frequent charging notifications. The continuous GPS connection does contribute to battery usage, if you have any further concerns, please feel free to contact our Customer Service team on 0800 0121321.
Kind regards,
Hilary
A very prompt reply
A very prompt reply to my alarm going off late at night gave me great confidence in the system. The responder was both courteous and efficient, despite the alarm being a
mistake and entirely my fault.
2. juli 2026
Besvarelse fra Personal Alarms from Age UK Trading
Hi Mike,
We're glad to hear our prompt response to your alarm provided confidence in our system. We appreciate you acknowledging our team's courtesy and efficiency, even when the alarm was unintentional.
Kind regards,
Hilary
A system with clear instructions to set up.
As an 80 year old, I found that the system was fairly staightforward to set up and on the two occasions that the alarm has been set off, the response was swift and clear.
3. juli 2026
Besvarelse fra Personal Alarms from Age UK Trading
Hi,
We're so glad to hear that our system was straightforward to set up for you. We truly appreciate your positive feedback regarding the swift and clear response you experienced. Thank you for sharing your experience with us!
Kind regards,
Hilary
Staff
Everyone is so polite whenever my alarm goes off. I'm still getting used to it. I find it hard to cancel it, but on this occasion the helpfull lady said to hold the button until it says Cancelled. Sorry I forgot the ladies name.
1. juli 2026
Besvarelse fra Personal Alarms from Age UK Trading
Hi Sandra,
We appreciate you taking the time to share your experience. We are happy to hear our team was polite and helpful in guiding you through the alarm cancellation process. We understand that new systems can take some getting used to, and we are always here to assist.
Kind regards,
Hilary
They are very good and saves lives they…
They are very good and saves lives they are worth the money you pay for
3. juli 2026
Besvarelse fra Personal Alarms from Age UK Trading
Hi Joanne,
We're so glad to hear our efforts are making a positive impact and are valued. Thank you for your kind words!
Kind regards,
Hilary
My main reason for getting in an alarm…
My main reason for getting in an alarm is that I visit a small workshop I own in the heart of t,he country. If I had a bad fall I could be isolated for a considerable period of time. My contacts all know where it is situated and could quickly summon help..
2. juli 2026
Besvarelse fra Personal Alarms from Age UK Trading
Hi John,
We are truly glad to hear that our alarm provides you with such a crucial sense of security, especially given the isolated location of your workshop. Knowing that help can be summoned quickly in an emergency is incredibly important, and we are pleased our product contributes to your peace of mind. Thank you for sharing your positive experience with us.
Kind regards,
Hilary
Very kind and helpful staff
Very kind and helpful staff, and well presented products with clear instructions.
14. maj 2026
Besvarelse fra Personal Alarms from Age UK Trading
Hi Nicholas,
We are so happy to hear that our team was helpful and that our products were well-presented with clear instructions. Thank you for your kind words!
Kind regards,
Hilary
Several times my alarm has gone off in…
Several times my alarm has gone off in error.
Until I learnt to cancel if I was always answered with kindness & understanding.
5. juni 2026
Besvarelse fra Personal Alarms from Age UK Trading
Hi Sue,
We appreciate you sharing your experience with us. We're glad to hear that our team was able to assist you.
Kind regards,
Hilary
Excellent service so far
Excellent service so far. My mother used her alarm following a fall and the matter was dealt with in a calm, friendly yet professional manner.
5. april 2026
Besvarelse fra Personal Alarms from Age UK Trading
Hi Lynne,
We're truly happy to hear our service provided such calm, friendly, and professional assistance during your mother's fall. We appreciate your kind words.
Kind regards,
Hilary
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.