Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

SCAM Totaly destroyed our business, ACOS up SPEND Up SALES WAY WAY DOWN. Almost bankrupt us with huge overspend and massive fees. Promised monthly meetings we had 3 over a year period despite many... Se mere

Bedømt til 5 ud af 5 stjerner

As owner of a marketplaces agency, I've worked with different advertising solutions for marketplaces. Perpetua is still my favourite. Number of features is great, they're constantly rolling out new on... Se mere

Bedømt til 1 ud af 5 stjerner

I used Perpetua for about seven months on a USD 250 Plan, only to find out it doesn't work! Wasted so much money all for nothing I've some products with over 700 five-star reviews, and this softwar... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Perpetua is a great tool for managing Amazon PPC campaigns. Long story short, here are a few features that have made a huge difference for us: - AI-Powered bidding algorithms - Advanced tar... Se mere

Virksomhedsoplysninger

  1. Udbyder af e-handelsløsninger

Skrevet af virksomheden

Perpetua provides growth optimization and reporting technology for the world’s smartest eCommerce businesses. Integrations with Amazon, Walmart and Instacart ensure brands achieve full-funnel engagement and maximum visibility.


Kontaktoplysninger

3,4

Middel

TrustScore 3.5 ud af 5

60 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Modern-day Scammers

I used Perpetua for about seven months on a USD 250 Plan, only to find out it doesn't work! Wasted so much money all for nothing I've some products with over 700 five-star reviews, and this software was useless in optimising that.

Please do not fall for their advertising, and don't get locked into their contract.
Absolute scam of a company.

15. marts 2023
Uopfordret anmeldelse
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Besvarelse fra Perpetua

Hi Kris,

Thank you for bringing this to our attention. We appreciate your feedback and would like to gather more details to investigate further. To help resolve this issue, please reach out to us via our in-app chat support. Our Customer Success team is happy to assist you. Thank you!

Best,
Your Perpetua Team

Bedømt til 1 ud af 5 stjerner

Beware! Predatory contract!!

They promise turnkey convenience and performance with the power of ai.

They were mediocre at best.

I used them for most of the year and they kept promising it would get better. No real control for sales or ongoing human interaction. I was paying $550/month btw. So I decide to cancel.

Then I find out about the predatory fine print. They lock you in for a FULL YEAR.

No other ppc management does this!

They make it impossible to get out of even if they’re no longer managing anything.

Crazy! I’m switching to Quartile and they have both a monthly cancel anytime policy and human + ai that actually works.

18. august 2023
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Worst SaaS Experience in Amazon Industry

I used Perpetua for my clients at my Amazon service agency.

We used them for Editorial Recommendations.

The original ones were written with incorrect details. They hardly performed and didn't even show up on Amazon majority of the time, which is the whole purpose of using these, and proceeded to bill me for a service they never performed.

I had to follow up with AR in order try and clear things up and they're Sales and CS team went silent with helping me clear this up until AR roped them in.

Still having to deal with poor service and no results and them trying to get me to pay for invoices of a service never delivered upon.

8. november 2022
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Absolute nightmare getting a refund

I was a customer of Sellics, before they were bought out by Perpetua. I check Perpetua, and I was not convinced that they will be as good as Sellics, and they wanted to charge even more. As I already paid to Sellics for three months, I asked Perpetua for a refund of the unused time - around two months. Suffice to say that it has taken them MONTHS to issue a refund, and a stream of emails to whomever I was able to identify there to get it done. It transpired that SENIOR MANAGEMENT (CEO?) must give his personal approval for any refund!!

Also - it is worth checking their draconian terms. You can have a two months pilot, for which you have to pay in full, and if you decide to stay you MUST commit to another 10 months!

I can't say anything about their software performance, as I have not used it, but from what I learned it is very much a 'trust us, we know what we are doing' approach. It may work for some, but checking some of the reviews here shows that it does not work for them. Just BEWARE.

To finish on a positive note, some employees seemed to be genuinely interested in resolving my issue (Anna) but had no power to do much about it.

10. juli 2023
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Doesn't work, SAVE YOUR MONEY

Perpetua was one of the worst Softwear I have ever tried! I stayed with them nearly a year, the Softwear doesn't work whatsoever, I switched from helium 10 to be on Perpetua, however it ruined my my growth and now I am out of pocket. if you are reading this do not buy this Softwear its not worth it ! they are so good at selling something that doesn't work.
I contacted my account manager and she said Oh sorry we are too busy to look at every account. Finally she found time to help and jacked everything up and cost me over $4000 with no sales!
STAY AWAY FROM THESE SCAMMERS>

20. april 2023
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

BEWARE

The customer support is great. They mislead you when you sign the contract and don't point out it's for a year. Well that wouldn't have mattered if their software worked.

Basically they ramp up spend to find out what keywords work and auto harvest campaigns for good keywords. Problem is their AI tools doesn't know most of the time what good keywords are initially so your spending a lot of money.

IF you do proper keyword research you most likely don't need tools like this.

20. april 2023
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Poor experience and Non flexible Terms

We started in 2022 of April and was bind to 1 year contract. Communicated multiple times that we would like to refund the unused months since we didn't want to continue using and paying for it. However they still charge us a monthly base fee without the percentage of PPC spend. Very dissatisfied with the service and customer service. Would not recommend this software for PPC management tool.

19. april 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Very good Amazon PPC Tool

Very good Amazon PPC Tool.

The PPC tool has helped our business significantly. We manage multiple accounts and Perpetua has really reduced the amount of time it takes to optimise each one of these accounts. The tool has also helped us to increase sales and improve efficiency on many of our accounts.

The Perpetua team are great at providing support and training to our team members.

5. december 2022
Uopfordret anmeldelse
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Besvarelse fra Perpetua

Hi Chris,

Thank you so much for taking the time to leave us a 5-star review - it's much appreciated!

Best,
Your Perpetua team

Bedømt til 5 ud af 5 stjerner

Easy to use software.

Easy to use software.
Would recommended for any Amazon PPC users.

30. november 2022
Uopfordret anmeldelse
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Besvarelse fra Perpetua

Hi,

Thank you so much for taking the time to provide feedback!

Best,
Your Perpetua team

Bedømt til 5 ud af 5 stjerner

Amazing software

Really amazing software that's easy to use and understand. Time-saving automated campaign management is a real thing! Plus so many other amazing features - your 100 best-performing keyword management, branded and unbranded campaign data. Highly recommend!

30. november 2022
Uopfordret anmeldelse
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Besvarelse fra Perpetua

Thanks for sharing, Ausra, we are thrilled to receive such a great rating, thank you!

Best,
Your Perpetua team

Bedømt til 5 ud af 5 stjerner

18 months of success!

We've now been with Perpetua for around 18 months and we still continue to see improved performance in our PPC campaigns through both the learning of historical data it generates, as well as all the functionality the team continues to introduce. It has enabled us to use a Sponsored Display strategy that works (as without Perpetua it didn't), as well as launch products more effectively and with a much higher initial impact in the market. We would definitley recommend giving them a go.

23. november 2022
Uopfordret anmeldelse
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Besvarelse fra Perpetua

Hi Andy,

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business!

Best,
Your Perpetua team

Bedømt til 5 ud af 5 stjerner

perpetua is a very good service.

perpetua is a very good service.
Because they have a good support system and are friendly and helpful.
In fact, we have been able to improve our ACoS by using perpetua.
If there is a point of improvement, it is the specification that the past ASIN remains when the sku configuration is changed. The past ASINs get in the way and make it difficult to update the target products of the ads. If operated properly, you may have a headache on how to operate.

16. november 2021
Uopfordret anmeldelse
Perpetua-logo

Besvarelse fra Perpetua

Hi Akito,

Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience and results with our solution!

Warmest regards,
Your Perpetua team

Bedømt til 1 ud af 5 stjerner

Terrible system

Terrible system, if you already have your PPC setup and ranking. This system will destroy it once you start using it

8. november 2022
Uopfordret anmeldelse
Perpetua-logo

Besvarelse fra Perpetua

Hello Ahmad,

We are really sorry to hear about your experience.

Perpetua has helped thousands of businesses to scale their businesses on Amazon and other marketplaces. There are many success stories (https://perpetua.io/blog/category/customer-stories/) showing how our eCommerce advertising optimization and intelligence software can help you drive profitable growth.

One of our company’s key values is being customer-obsessed. We win when our customers win. Hence, we would really like to connect with you in order to understand what happened and to discuss how we can better assist you.

Best,
Your Perpetua team
hello@perpetua.io

Bedømt til 1 ud af 5 stjerner

Disaster

One day Sellics software migrated our account to Perpetua and they charged around 250 USD with NO trial and NO agreement. Just charged and that's it.
And what an option left for us?
Yes, European small claims court.

6. november 2022
Uopfordret anmeldelse
Perpetua-logo

Besvarelse fra Perpetua

Hello Donald,

We are really sorry to hear about your experience.

All Sellics customers were informed on time about the migration to Perpetua and were given a 3-month pilot period to test the new ad engine. During the pilot period, you can request the cancellation of your subscription at any time with a written notice. This cancellation has an immediate effect.

Please note that the Sellics software will work until January 2023, meaning all customers can still use it while they get to know the new ad engine. You are being charged for the Sellics subscription you can cancel at any time via chat or email.

One of our company’s key values is being customer-obsessed. We win when our customers win. Hence, we would really like to connect with you in order to address your concerns in the best way possible. Our support team is available for you in order to help.

Best,
Your Perpetua team
hello@perpetua.io

Bedømt til 1 ud af 5 stjerner

About Sellics/Perpetua Transition and my experience

Perpetua has merged with Sellics a few months ago, so they are asking all Sellics customers to come over to Perpetua by the end of 2022.

Overall, I was ok with Sellics and their AI PPC tool. It wasn't perfect, but it was ok. It was expensive, but the tool did its job.

But once they got bought out by Perpetua, the pricing changed from flat to 'flat & percentage of ad spend,' once you changed over to Perpetua. I didn't have a chance to test drive the new software.

Since I didn't agree with the pricing model of charging on % ad spend, I decided I need to look around.

The cancellation process does not exist, and it's all over chat. They don't take phone calls. The only number is a german number, and when you call, its just an automated greeting that is incapable of connecting to anyone alive. It just says to leave an email here and there.

Sellics/Perpetua, if your pricing model changed, to something fairer, I would have stayed. Your tool was ok. But after this fiasco, I just have a bad feeling in my mouth. BTW, all the great people I use to interact with at Sellics left after the merger/purchase, so another reason I didn't want to stay either.

Overall, I would say, I assume Perpetua as a PPC tools will prob work as well as Sellics. But, you definietly need to be ok with the company charging % ad spend. We are living in a world where Amazon PPC goes up every month, so the cost of Perpetua will go up too. They have no skin in the game whatsoever, and they are just basing the percentage on ad spend that will just go up every month, regardless how successful you are as a seller.

Their servers are not breaking extra sweat for having you spend more $$$ on the same keyword, but again, they are a business, and with any purchase, the new owners need to get their investment back.

Tread carefully, and be prepared to pay $$$ as time goes on!

1. september 2022
Uopfordret anmeldelse
Perpetua-logo

Besvarelse fra Perpetua

Hi BigBoyz,

We are really sorry to hear about your experience.

All Sellics customers were informed on time about the migration to Perpetua and were given a 3-month pilot period to test the new ad engine. During the pilot period, you can request the cancellation of your subscription at any time with a written notice. This cancellation has an immediate effect.

Please note that the Sellics software will work until January 2023, meaning all customers can still use it while they get to know the new ad engine. You are being charged for the Sellics subscription you can cancel at any time via chat or email.

One of our company’s key values is being customer-obsessed. We win when our customers win. Hence, we would really like to connect with you in order to address your concerns in the best way possible. Our support team is available for you in order to help.

Best,
Your Perpetua team
hello@perpetua.io

Bedømt til 5 ud af 5 stjerner

Very nice staff

Very nice staff, easy to use

20. september 2022
Uopfordret anmeldelse
Perpetua-logo

Besvarelse fra Perpetua

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review!

Best,
Your Perpetua team

Bedømt til 5 ud af 5 stjerner

Incredible platform

Incredible platform, even better people.

3. maj 2022
Uopfordret anmeldelse
Perpetua-logo

Besvarelse fra Perpetua

Hi Blair,

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Best,
Your Perpetua team

Bedømt til 5 ud af 5 stjerner

Perpetua is so knowledgeable and…

Perpetua is so knowledgeable and helpful with helping our team manage our instacart campaigns. They are always responsive to our questions and are willing to jump in and help in any way they can. We love working with the Perpetua team!

11. april 2022
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere