The worst service I’ve ever experienced. It’s been over 2 months since I placed this order. I canceled the order over 20 days ago and was promised a 14 day refund. It’s the 15th day - no refund -... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I had a horrible experience with Perfect Dealz. I ordered a wardrobe, but what I received was completely different from what I paid for. To make matters worse, it took weeks for the wardrobe to be... Se mere
Perfect Dealz phoned me within 3 minutes after placing an order for 2 fat-tyre electric bicycles. The service was excellent, even after delivery of the bicycles which I received within 5 days. I was... Se mere
Virksomheden har svaret
I am only writing this review because I was totally sceptical as to whether Perfect Dealz was legit. After speaking directly with a lady named Michelle, I decided to take a chance as I desperately nee... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Online markedsplads
- Engrossalg af skønhedsprodukter
- Kosmetikbutik
- Legetøjsforretning
- Gør det selv-butik
- Varehus
Skrevet af virksomheden
Best online store with convenient products, quick delivery and reasonable prices. In-store shopping, In-store pick-up, Door to door delivery. We offer amazing deals, with a wide variety of products. We are also a Wholesaler to the public. Earn extra income by Dropshipping with perfectdealz.co.za. Delivery turnaround time: Gauteng-1 to 3 working days at R65.00 National- 3 to 5 working days at R99.00 Free shipping for orders over R750.00
Kontaktoplysninger
Delpark House. 2nd Floor, 77, 5th Street, Wynberg, Sandton, 2090, Johannesburg, Sydafrika
- 011 048 2402
- info@perfectdealz.co.za
- perfectdealz.co.za
2,6
Under middel
3 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 7 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Perfectdealz
Thank you, Alex! 😊 We're so glad to hear that you found exactly what you were looking for. We appreciate your support and look forward to serving you again! 🚀
I was pleasantly surprised at how…
I was pleasantly surprised at how quickly my order arrived, and the fact that I got all that I ordered. I should mention that the site lacks clear and concise wording, it would help shoppers a great deal if they ensured that quantity (e.g. how many units per pack) was clearly stated.
28. januar 2025
Besvarelse fra Perfectdealz
Hi Chosen,
Thank you for your 4-star review and for sharing your experience with us! We're thrilled to hear that your order arrived quickly and that everything was as expected.
We appreciate your feedback about the product descriptions. Clear and concise information is essential, and we’ll work on improving the clarity, especially regarding quantities per pack. Your input helps us create a better shopping experience for everyone.
If you have any other suggestions or need further assistance, feel free to reach out. We hope to serve you again soon!
Product delivered in time
27. januar 2025
Besvarelse fra Perfectdealz
Thank you for your feedback, Bhanu! We're glad to hear that your product arrived on time. If you need anything else, feel free to reach out.
Bad communication
The product is great but the communication was a bit off i placed the order on Thursday and the lady told me it will either be delivered on Friday or Monday but when i asked Monday if it was being delivered today she said yes. She sent me a tracking link that showed that the parcel was only collected on Monday at 4:15
24. januar 2025
Besvarelse fra Perfectdealz
Hi Chrystall-Lee,
Thank you for your feedback! We're happy to hear you love the product, but we sincerely apologize for the miscommunication regarding your delivery. We understand how important clear and accurate updates are, and we’ll be addressing this with our team to improve our communication going forward.
We truly appreciate your support and hope to serve you even better in the future. If there's anything else we can assist with, please don't hesitate to reach out!
Besvarelse fra Perfectdealz
We’re truly sorry to hear about your experience. We strive to provide excellent service, and it’s disappointing to learn we fell short in your case. Please reach out to sales@perfectdealz.co.za so we can understand what went wrong and work toward a resolution. We appreciate your feedback and the opportunity to improve
Service was good and pricing
Service was good and pricing. Workers are very friendly and patient
22. januar 2025
Besvarelse fra Perfectdealz
Thank you for your kind words! 😊 We're glad you had a great experience with our service and pricing. Our team always strives to be friendly and patient, and it's wonderful to hear that it made a difference for you. We look forward to serving you again!
Bad shopping experience
It was such a bad experience to buy from Perfect Deals because I bought stuff online using my bank card and they sent me a confirmation email of my purchase, but after a week when I enquire about my order , that's when I get told that they did not receive my payment and I had to be the one to send them my proof of purchase and after few days that's when I get an email to inform me about my order been sent out to the courier.
8. januar 2025
Besvarelse fra Perfectdealz
Dear Elizabeth ,
Thank you for sharing your experience with us. We sincerely apologize for the inconvenience and frustration caused during your purchase. This is not the level of service we aim to provide, and we understand how disappointing it must have been to wait for your order while sorting out the payment issue.
We appreciate you bringing this to our attention, and we are actively reviewing our processes to ensure that similar situations are avoided in the future. If there’s anything else we can do to make things right, please don’t hesitate to reach out to our support team at
011 048 2402
info@perfectdealz.co.za.
Your feedback helps us improve, and we truly value your business. We hope to serve you better in the future.
Reliable service
Affordable products available and awesome reasonable prices no pressuring to buy x amount of products in order to get bargains/free bees. Excellent and prompt courier service
9. januar 2025
Besvarelse fra Perfectdealz
Thank you for your wonderful feedback! 😊 We're so glad to hear that you appreciate our affordable pricing, hassle-free shopping experience, and reliable courier service. Your support means everything to us, and we look forward to serving you again soon! 🚀✨
Besvarelse fra Perfectdealz
Thank you for your wonderful feedback! We're glad you had an easy and seamless shopping experience. We look forward to serving you again soon! 😊
Thank you for great service during the…
Thank you for great service during the peak season. I'm happy with my purchase and it came earlier than expected
7. januar 2025
Besvarelse fra Perfectdealz
Thank you for your kind words, Gaila! We're delighted to hear that you had a great experience and that your order arrived ahead of schedule. We appreciate your support and look forward to serving you again. 😊🚀
Fast efficient service
Ordered just before new year while all was closed. Order arrived quickly no issue just after and vacuum is better than expected
2. januar 2025
Besvarelse fra Perfectdealz
Hi Taryn,
Thank you for your wonderful review! We're so glad to hear that your order arrived quickly and that your vacuum exceeded expectations. We appreciate your support and look forward to serving you again!
Vanessa was very helpful and…
Vanessa was very helpful and knowledgeable about the product. She also had no problem fixing a typing error that I had made on my address.
The only problem I had was with the was courier constantly changing the delivery day. I phoned them and they were helpful, and I received my parcel on Thursday.
Thank you
3. januar 2025
Besvarelse fra Perfectdealz
Hi Denise,
Thank you so much for your kind words! We're thrilled to hear that Vanessa was able to assist you effectively and resolve the issue with your address. We're also glad to know that the courier was eventually able to deliver your parcel.
We understand the frustration of changing delivery dates, and we appreciate your patience in working with the courier to get it sorted.
If you need any further assistance, don't hesitate to reach out.
Thank you again for your feedback!
I didn't recieve what I ordered and I…
I didn't recieve what I ordered and I am still waiting for the correct product to be delivered
2. januar 2025
Besvarelse fra Perfectdealz
Hi Dominique,
Thank you for reaching out, and I sincerely apologize for the inconvenience you've experienced. We take this matter very seriously and will investigate what went wrong with your order.
Thank you for your patience, and again, I’m sorry for the trouble caused.
Incorrect item was delivered and…
Incorrect item was delivered and customer service is nonexistent.
2. januar 2025
Besvarelse fra Perfectdealz
Hi Phuzile,
I’m really sorry to hear about the mix-up with your order and the difficulty you’ve had reaching customer service. This is certainly not the experience we want you to have. Could you please provide me with your order details so I can look into this right away and make sure we resolve the issue for you?
Thank you for bringing this to our attention, and I’m here to assist you every step of the way.
Quick turn around time
19. december 2024
One item missing
19. december 2024
Besvarelse fra Perfectdealz
We are so sorry, would you please reach out to our WhatsApp or email so we can schedule those missing products for you
It's been 16 days since I ordered and I…
It's been 16 days since I ordered and I haven't received a single item
19. december 2024
Besvarelse fra Perfectdealz
Hi, we are extremely sorry about that Can you please reach out to our WhatsApp or our email so we can trace you're order and send it to you once again Sorry for what might have happened
There are a couple of items that I…
There are a couple of items that I received that are do not match what I ordered. Very unhelpful assistance received from customer service when I inquired about a refund for the items on opening of my parcel.Will not purchase from you in future
17. december 2024
Besvarelse fra Perfectdealz
Thank you for reaching out to us. We sincerely apologize for the inconvenience caused by receiving items that did not match your order. We understand how frustrating this must be, and we regret that our previous customer service interaction did not meet your expectations.
Please rest assured, we are committed to resolving this issue for you. We would be happy to assist you with a refund or exchange for the incorrect items. Could you kindly provide us with your order number and the details of the items that were incorrect? This will help us look into the matter more thoroughly and expedite the process.
Your satisfaction is important to us, and we want to ensure that we make this right. We hope to have the opportunity to regain your trust and provide a better experience moving forward.
Thank you for your patience and understanding.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.