Great service once again. contacted me in advance to arrange delivery and did what they said they would do
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
5★ Review: Been using Pellet king for several years Ordered the large pallet of kiln-dried oak logs—checkout was easy and delivery was fast. The logs are all great quality and a consistent size, mak... Se mere
Virksomheden har svaret
Just recieved my 300kg pallet of birch logs. I'm so impressed. The product delivery tracker was very useful. Delivered within 3 working day, which was quicker than I expected. Lovely wood. Perfect... Se mere
Been using Pellet Kings for last couple of years. Customer service is good and easy to deal with.Local delivery company that they use is excellent bearing in mind access issue we have.
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Quality wood pellets and premium kiln dried firewood available with free nationwide delivery.
Kontaktoplysninger
Stanmore Industrial Estate, WV15 5HP, Wolverhampton, Storbritannien
- 01252 929 201
- enquiries@pelletkings.com
- pelletkings.com
4,7
Fremragende
91 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great service once again
Great service once again. contacted me in advance to arrange delivery and did what they said they would do
6. maj 2026
Besvarelse fra Pellet Kings
Hi Neil,
Thank you for your great feedback. We’re really pleased to hear you were happy with the service and delivery communication.
We appreciate your support and look forward to working with you again.
Kind Regards,
The Pellet Kings Team.
Simply the Best
Always good to call yourselves. Great team, great company and always a quick delivery. We order the 1 ton pellets on a pallet for next day delivery and they always turn up on the next working day. Good price too 😁😁👍👍
16. marts 2026
Besvarelse fra Pellet Kings
Hi There,
Thank you for leaving us a 5 star review.
We are so pleased to hear that you are happy with us.
It’s always amazing to hear such positive feedback.
We look forward to hearing from you soon.
Thank you again.
Been using Pellet Kings for last couple…
Been using Pellet Kings for last couple of years. Customer service is good and easy to deal with.Local delivery company that they use is excellent bearing in mind access issue we have.
20. marts 2026
Besvarelse fra Pellet Kings
Hi Peter,
Thank you for leaving us a 5 star review.
We are pleased to hear that you are happy with our customer service, and the delivery.
Your positive feed back is very much appreciated.
Thank you
Easy to place an order
Easy to place an order. Product excellence but produces more ash than expected. Delivery on time and delivery man very helpful. Will use your service again.
Thanks
9. februar 2026
Besvarelse fra Pellet Kings
Hi Richard, thank you so much for you 5 star review. It is really good to hear you were pleased with the ordering, product and delivery. Glad to know you will be using us again in the future. Thank you
Besvarelse fra Pellet Kings
We really appreciate your 5 star review. Thank you for all your amazing comments and for taking the time as a regular customer to recommend us
Efficient ordering
Efficient ordering. Rebecca very kind and easy to talk with. Service from driver very satisfactory Order Monday and delivery on Friday by 1015 extremely good service
9. februar 2026
Besvarelse fra Pellet Kings
Margaret, thank you so much for this review. It is great to know we have provided extremely good service. We look forward to maintaining this standard for future orders
Always good value and speedy delivery…
Always good value and speedy delivery with excellent customer service
28. januar 2026
Besvarelse fra Pellet Kings
Thank you John for your 5 star review. We pride ourselves on providing good value products, delivered promptly and excellent customer service, so your feedback is very much appreciated
Really great service and the logs are…
Really great service and the logs are just the best burners 👍
2. februar 2026
Besvarelse fra Pellet Kings
Thank you for rating both our customer service and our product so highly. So pleased to have such positive feedback and another 5 star review
Besvarelse fra Pellet Kings
Thank you Steve, we really appreciate your 5 star review. It is always good to get feedback from regular customers
Great logs..
Logs are perfect and really good value.
Only let down was delivery company gave me delivery between certain hours but this was not the case.
I will be buying again for sure...
20. januar 2026
Besvarelse fra Pellet Kings
Thank you so much for your review. It is great to hear the logs we supplied were perfect and you as a customer feel you have good value for money. I am sorry the delivery company did not give you accurate timings. Next time you order call us directly and we will let you know an accurate delivery time
Logs arrived today all good,great…
Logs arrived today all good,great service.thank you.
13. januar 2026
Besvarelse fra Pellet Kings
Thank you Bruce for your 5 star review. Feedback saying we supply good logs and great customer service is always welcome. We look forward to speaking to you next time you order
Awesome service
Awesome service, very helpful when we had been let down by another supplier!
13. januar 2026
Besvarelse fra Pellet Kings
Caroline, what an fabulous review thank you so much. It is great to hear we can be relied on to provide 'awesome' customer service and we hope you will use us again in the future
I find them a great company
I find them a great company, great logs, great service so easy to order and excellent prompt service, highly recommend 👍
12. januar 2026
Besvarelse fra Pellet Kings
Reviews do not get much better than this, thank you so much. You have highly rated every aspect of our business and we appreciate you recommending us to others
Great service as always from Becki and…
Great service as always from Becki and the team.
6. januar 2026
Besvarelse fra Pellet Kings
Thank you Neil, always great to see reviews from our regular customers. We really appreciate your 5 star review and thank you for the comments regarding our customer service team. We look forward to speaking to you when you next need to order
Besvarelse fra Pellet Kings
We really appreciate your feedback, thank you. As a company I can assure you we do everything we can to keep our prices competitive.
Besvarelse fra Pellet Kings
Thank you for the 5 star review. We really appreciate your positive feedback regarding our products and delivery
Outstanding customer service and completely reliable
When I phone up for my order the assistants can not help me enough, they make sure all details are correct, work on getting the best delivery time and day for me and are just really friendly.
2. januar 2026
Besvarelse fra Pellet Kings
Deborah...what a fabulous review, thank you so much. We pride ourselves on excellent customer service so feedback like this means a lot to our team
Log delivery. Delivered on time
Delivered on time, very quick unload from vehicle and delivered straight to the front door, very pleasant driver. Thank you
5. januar 2026
Besvarelse fra Pellet Kings
Thank you for taking the time to give us a very positive 5 star review. We are glad everything went smoothly with order and delivery of logs and hope you'll order form us again in the future
Besvarelse fra Pellet Kings
Hi Dave,
Thank you for leaving us a 5 star review.
We are pleased to hear that you found our service excellent.
We look forward to welcoming you back as a returning customer.
Kind Regards,
The Pellet Kings Team.
A satisfied customer
I've been buying from Pelletkings for 5+ years and customer service has been consistently excellent, as has the product.
Any problems encountered have always been the fault of the pallet delivery company (using inappropriate equipment) and any resulting loss of the product has always been rectified promptly by Pelletkings
18. december 2025
Besvarelse fra Pellet Kings
Hi Rob,
Thank you for leaving us a 5 star review. We are always happy to hear our customer’s are satisfied with us.
Kind regards,
The Pellet Kings Team.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.