It was a straightforward purchase , followed by item despatch and delivery within stated dates. Its actually 'scary' how many online purchases have issues at point of purchase, despatch/ delive... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Website easy to navigate. I thought the prices were very competitive which is why I brought from this company. However out of the 4 packs of bird treat sticks, 2 packs were completely crushed, so mayb... Se mere
Delighted to find the giant Ancol cat scratching post here, that we had previously bought on Amazon (but now Amazon only stocks an inferior product). Ordering online was easy and the post arrived well... Se mere
Had to go to the store twice because even though I was told it would be there on Saturday afternoon, it didn’t arrive until Sunday afternoon. I never received the text to tell me that it was ready for... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
We’ve been around for 55 years now, so we know just how much value our customers put on their animals. They’re not just for birthdays, or for Christmas – they’re part of the family. And, being a family run business ourselves, we know just how important the concept of family is. We currently trade from a 6000 sq ft warehouse on Cleveland Street and a 1800 sq ft superstore in Anlaby, and stock a wide range of products for all kinds of animals – from spiders to stallions, chickens to chameleons and, of course, the trusty dog and cat!
Kontaktoplysninger
Waterloo Mills, Cleveland Street, HU8 7AU, Hull, Storbritannien
- 01482585315
- enquiry@peejaypets.co.uk
- peejaypets.co.uk
4,2
God
367 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 62 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Cheapest I could find for 20kg peanuts
Cheapest I could find for 20kg peanuts, delivery prompt.
17. oktober 2023
Easy ordering and good price
Placing the order was easy and the price was good.
I would have given 5 stars but I did not receive any tracking information.
28. september 2023
Besvarelse fra Peejay Pets Superstore Limited
Good afternoon, thank you so much for the amazing feedback. I'm sorry to hear that you did not receive the tracking number for your order. Tracking numbers should normally be sent automatically so I will investigate why this was not the case!
Very helpful company who had exactly…
Very helpful company who had exactly what I was looking for.
18. september 2023
Besvarelse fra Peejay Pets Superstore Limited
Thank you for taking the time to leave us some amazing feedback, we really appreciate it!
Besvarelse fra Peejay Pets Superstore Limited
Thank you so much!
Excellent service
4. september 2023
Besvarelse fra Peejay Pets Superstore Limited
Thank you for the amazing feedback!
Besvarelse fra Peejay Pets Superstore Limited
Thank you for taking the time to leave us a review! Glad to hear you are happy with your purchase :)
Worked a treat
My dog spray arrived very quickly and was well packaged. Good communication from start to finish. Thank you.
2. september 2023
Besvarelse fra Peejay Pets Superstore Limited
Thank you Christine!
Lovely staff
Lovely staff. The satff are always polite and friendly, I have never had a bad experience visiting the store as I normally visit the shop in person, but i used the cIick and collect and bought a hutch, it was in brilliant condition, so easy to put together for my 2 Guinea pigs, it's a very sturdy item.
19. august 2023
Besvarelse fra Peejay Pets Superstore Limited
Thank you for the amazing feedback Charlotte! We hope to see you again soon :)
Integrity counts
Integrity counts! Alexandra provided excellent service. When the amazing price of my large cat treats order turned out to be a computer glitch, they back ordered the item at the price advertised. Alexandra kept me up to date on the order and when the supplier could not fulfil the entire order, she sent what she could and refunded the rest. Any other retailer would not have honoured the order or the price in my experience. Such integrity is rare these days, and I will definitely use them again.
3. august 2023
Besvarelse fra Peejay Pets Superstore Limited
Thank you for such a detailed review Emily, we really do appreciate it. And thank you for your patience and understanding with your order! I will be sure to pass the message to Alexandra for you :)
Great communication
Great communication. They checked the product before sending it to me and noticed a fault. Went above and beyond to try to source another and when they couldn’t they refunded me straight away. Would definitely recommend.
11. august 2023
Besvarelse fra Peejay Pets Superstore Limited
Thank you Tanya for the amazing feedback!
Item I received was damaged and not in…
Item I received was damaged and not in original packaging as you would expect biying brand new. Communication from the store to rectify the situation is very poor still waiting on reply to an email.
6. august 2023
Very good deal on bird seed
The bird seed arrived very quickly, well packed and was very reasonably priced. Thanks to the seller.
10. juli 2023
Cheapest price cheap postage and…
Cheapest price cheap postage and delivered super quick whats not to like brill
25. juni 2023
Besvarelse fra Peejay Pets Superstore Limited
Thank you for the amazing review Sally - We really appreciate it!x
Straightforward to place order
Straightforward to place order. Kept informed of progress. Everything fine.
24. juni 2023
Besvarelse fra Peejay Pets Superstore Limited
Thank you so much Alan for the amazing feedback :)
Still waiting for label to resend..
A massive mix up with the products, you sent them to me, I paid for them to be sent to my dad!!
Geoff coppins
At no 33 meadow way
Stone
Kent
Da62ab.
24. juni 2023
Besvarelse fra Peejay Pets Superstore Limited
Hi Diane, I do apologise greatly for the mix up! Unfortunately, this was a simple mistake due to a staff member reading the billing address as opposed to the shipping address. Your new labels are on the way so that this can be rectified :)
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.