Chloe, my claim advisor, was brilliant; she handled everything quickly and efficiently, kept me updated at every step, and always responded promptly. Thanks to her, the whole process was smooth and st... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We had been with Pedalsure for 2 years when sadly our family e-cargo bike was stolen, in bright daylight at 9am close to a high street, after school drop. Chloe was very helpful and approachable thro... Se mere
Unfortunately had a bad crash with a white van which caused considerable damage to my bike. Within a day of lodging my insurance claim Pedalsure swiftly assessed the details and, once I provided t... Se mere
Could not fault Pedalsure.. My bike was stripped of its seatpost, saddle, handlebars and shifters which was quite an upsetting experience, since I’d just upgraded them. Pedalsure dealt with my claim s... Se mere
Virksomhedsoplysninger
- Cykelforsikringsselskab
- også i
- Ansvarsforsikringsselskab
- Personforsikringsselskab
- Sportsforsikringsselskab
Skrevet af virksomheden
Simple, quick and affordable insurance for you and your bikes. We’re dedicated to cycling insurance and we've been doing it since 2014. This focus means we’re able to deliver the best value, most comprehensive cover and provide quick customer service that you can rely on. We work smart so you can Ride.Smart. We insure all types of bikes, from road bikes and mountain bikes, to e-bikes and cargo bikes.
Kontaktoplysninger
Suite 3, Dukes House, SL4 1LD, Windsor, Storbritannien
- 0800 888 6745
- cservice@pedalsure.com
- pedalsure.com
4,4
Fremragende
1 t anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
A must for cyclists
I have found Pedalsure to be clear, fair and excellent value for money having used them for many years.
I'd like to single out Sasha for praise who was fantastic in helping me deal with a claim that was far from straight forward. She was patient and thorough. Thank you.
25. oktober 2023
Uopfordret anmeldelse
Quick and Painless
The process and documentation needed for the claim was clearly set out, and then put through very quickly, no more than a couple of days, when similar procedures can take weeks.
17. oktober 2023
Uopfordret anmeldelse
E bike insurance
Very quick and easy to follow.great price, would recommend to friends.
11. oktober 2023
Watch out
Read every single detail in the policy as they’ll do their best not to pay if your bike is stolen.
21. august 2023
Uopfordret anmeldelse
Besvarelse fra Pedalsure
Hello Daniele, we are very sorry to hear about the unfortunate incident you experienced with your stolen bike. We totally sympathise and we can understand the frustration and inconvenience this must have caused you.
Unfortunately this is a requirement of our policy which was not met. Storage outside at home (e.g. locked to railings, in the garden etc.) is also specifically highlighted in the security guidance document we give to all customers on purchase.
We value your feedback. We’re here to protect our customers’ bikes and these situations are always regrettable.
Please feel free to get in touch with the team if you would like to discuss this further.
Team Pedalsure
Professional rapid support
I was genuinely blown away by the speed at which my claim was dealt with, and how helpful Sasha was throughout the process. They were professional, reasonable and a true pleasure to deal with. Would give 6 stars if possible.
I wouldn't want my bike wheels to be stolen again, but if they were I know I have my back covered.
28. september 2023
Uopfordret anmeldelse
My bike was stolen while i was at home…
My bike was stolen while i was at home and therefore the door to my conservatory was unlocked at the time as i was periodically in and out. An opportunistic thief walking the back of my terraced street took the opportunity to steal my bike and because the door wasn't locked they refused to pay out. To the letter of the policy they're right (has to be force entry) but defeating common sense and reasonability.
3. oktober 2023
Uopfordret anmeldelse
Easy to set up and now my bike is…
Easy to set up and now my bike is insured
And good value for the money Happy customer.
2. oktober 2023
I found it very straightforward and easy. Experience.
I found it very straightforward and easy, everything was well set out straight to the point. Let you know exactly what are you going to get and what you want. definitely a first class website. Thank you. Roy .
30. september 2023
it was okay and easy to use
25. september 2023
It was a difficult time having my bike…
It was a difficult time having my bike stolen, was bought during the pandemic and was my dream bike. Pedalsure were polite, helpful and understanding and dealt with the claim quickly and with no fuss. Made a bad situation much easier to handle and I am very appreciative of their approach. As a footnote please ensure you keep all receipts is my advice as it makes the claim easier
26. august 2023
Uopfordret anmeldelse
Simple process
23. september 2023
As always quick response and fast…
As always quick response and fast payment process, best decision ever to joining pedalsure.
22. september 2023
Uopfordret anmeldelse
My daughter insures her bicycle with…
My daughter insures her bicycle with you and recommends you so I did the same
I’ve heard your very good if we ever needed to contact you
21. september 2023
Great company when you have a claim
Could not fault Pedalsure.. My bike was stripped of its seatpost, saddle, handlebars and shifters which was quite an upsetting experience, since I’d just upgraded them. Pedalsure dealt with my claim swiftly and efficiently and made the whole experience much more bearable.
14. september 2023
Uopfordret anmeldelse
Very responsive
I had to put a claim in, and they were responsive and I felt things were being processed in a good way. I would recommend them.
14. september 2023
Uopfordret anmeldelse
Great service
8. september 2023
Easy to get insured not the cheapest…
Easy to get insured not the cheapest but apart from that it's good ,not able to download insurance paper work for the bike,so if could be posted to me it help me a lot
26. august 2023
Slick and easy - Insured within minutes
I bought and new bike and within minutes my bike was insured and protected. The online process was slick and easy.
27. august 2023
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.