Chloe, my claim advisor, was brilliant; she handled everything quickly and efficiently, kept me updated at every step, and always responded promptly. Thanks to her, the whole process was smooth and st... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We had been with Pedalsure for 2 years when sadly our family e-cargo bike was stolen, in bright daylight at 9am close to a high street, after school drop. Chloe was very helpful and approachable thro... Se mere
Unfortunately had a bad crash with a white van which caused considerable damage to my bike. Within a day of lodging my insurance claim Pedalsure swiftly assessed the details and, once I provided t... Se mere
Could not fault Pedalsure.. My bike was stripped of its seatpost, saddle, handlebars and shifters which was quite an upsetting experience, since I’d just upgraded them. Pedalsure dealt with my claim s... Se mere
Virksomhedsoplysninger
- Cykelforsikringsselskab
- også i
- Ansvarsforsikringsselskab
- Personforsikringsselskab
- Sportsforsikringsselskab
Skrevet af virksomheden
Simple, quick and affordable insurance for you and your bikes. We’re dedicated to cycling insurance and we've been doing it since 2014. This focus means we’re able to deliver the best value, most comprehensive cover and provide quick customer service that you can rely on. We work smart so you can Ride.Smart. We insure all types of bikes, from road bikes and mountain bikes, to e-bikes and cargo bikes.
Kontaktoplysninger
Suite 3, Dukes House, SL4 1LD, Windsor, Storbritannien
- 0800 888 6745
- cservice@pedalsure.com
- pedalsure.com
4,4
Fremragende
1 t anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The process of claiming on pedalsure…
The process of claiming on pedalsure was straightforward and speedy. The customer service team kept me up to date on developments
5. september 2024
Uopfordret anmeldelse
Great bike insurance company that walks the talk!
We had been with Pedalsure for 2 years when sadly our family e-cargo bike was stolen, in bright daylight at 9am close to a high street, after school drop.
Chloe was very helpful and approachable throughout all the steps taken for our claim. Pedalsure reviewed the claim and opted in our favour. I can only recommend them to anyone riding an e-cargo or e-bike nowadays with the growing number of thefts out there.
15. december 2023
Uopfordret anmeldelse
A very simple and efficient claims…
A very simple and efficient claims process. Thank you.
2. august 2024
Uopfordret anmeldelse
Good service
Good service, I was slightly sceptical at first as they took longer than the 24hrs to get back to me about my claim but once in contact the process was quick and efficient.
22. august 2024
Uopfordret anmeldelse
Only just taken out my policy
Only just taken out my policy, not made any claim but the service just to get setup was good! Nice, quick & easy! Also very quick communication when I asked a few questions! Email response time was good!
So far so good :)
12. august 2024
Speedy and reliable service on my…
Speedy and reliable service on my second claim. Only room for improvement would be the ability to speak to someone on the phone, however emails were responded to in a timely manner and claim resolved efficiently!
I'd like to also give a mention to Chloe who provides a sterling service and is an asset to the firm.
1. august 2024
Uopfordret anmeldelse
Triathlon claim covered
I recently had a claim regarding following my triathlon. The team responded quickly and in a very professional manner. I have always had excellent customer service from Pedalsure, I would highly recommend them.
29. juli 2024
Uopfordret anmeldelse
Great communication and reasonable prices
Chloe was quick and efficient when helping me through their claims process. I had an issue regarding a stolen battery and they made the situation far less harrowing than it could have been.
I'd definitely recommend Pedalsure!
1. august 2024
Uopfordret anmeldelse
Nice easy and quick to set up my…
Nice easy and quick to set up my insurance for my e bike
19. juni 2024
great service
Easy process and dealing with Pedalsure, sensible human answers and swift service on setting up policy and straight forward process in making a claim
17. juli 2024
Uopfordret anmeldelse
Very efficient
Very efficient, quick response time. So happy that I had insurance with them when my electric bike’s battery was stolen. It was dealt with smoothly. Thank you
9. juli 2024
Uopfordret anmeldelse
Speedy way to insure your bike today
Simple, straightforward and speedy.
FAQ section really useful too.
6. juli 2024
Quick and easy process…
Quick and easy process to submit the claim. I was pleasantly surprised by how straightforward the process was. I submitted all the required documents and evidence of the theft (angle grinder attack on lock) and within days I had a positive response. Once the acceptance form was completed payment was approved quickly. Recommended
28. juni 2024
Uopfordret anmeldelse
Insurance made easy!
26. juni 2024
Nice and easy
11. juni 2024
Peace of mind cycling
Easy to scroll through website and choose the level of cover that I required for my ebike very good options available at a good price options available pay annually or monthly well pleased and would recommend
1. juni 2024
Cheap insurance but only direct debit from bank
Cheap insurance, easy to take out. Options to add additional cover. Not 5 start as only option for payment is direct debit from back account and I would have preferred to pay on credit card.
31. maj 2024
Good experience with claim
My bike was stolen and the claims process was very efficient. Would recommend
5. juni 2024
Uopfordret anmeldelse
Can't find my account,so I'll wait for…
Can't find my account,so I'll wait for the paperwork
30. maj 2024
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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
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