It was easy to contact the office and get advice on fit. Sensibly sized components are offered with the bike which avoids additional cost in swapping out parts for ones that actually fit.
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Pearson 1860 means quality. Yet again another cycling jacket gets 5 stars and its the Bryter Layter Waterproof Jacket, well cut Jacket in Royal blue and fluorescent yellow stripes. The jacket has a hi... Se mere
Virksomheden har svaret
Jake, in the customer support team, went above and beyond to help me identify a missing Pearson part on my Gravel On and On (I lost it). He phoned my bike mechanic directly to help solve the mystery,... Se mere
Virksomheden har svaret
I have ridden my beautiful new Pearson Forge twice now and am delighted with it. The whole buying process has been excellent. I had one of the Bikefitters visit my home to carry out the fit process; t... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Engineered for every ride. Since 1860. Pearson bikes are built with character. Designed by a true British independent, for the individual who shares our passion for riding machines that have something a little special about them. Every decision is considered. For nearly two hundred years Pearson has proudly built bikes in London, and seen them raced and ridden around the world. Our data-driven approach results in bikes fit for spirited riders. We offer a unique combination of direct-to-consumer sales through our online store and a strong network of UK-based dealers who offer our bikes in-store.
Industry Leading Warranty
Pearson 5 Year Transferable Warranty
At Pearson, we don't just build bikes; we build trust, performance, and an unwavering commitment to our riders. Our dedication to delivering exceptional quality goes beyond just words—it's embedded in every bike we craft, and it reflects in the standards we set for the entire industry.
We’re not just meeting expectations; we’re raising the bar with our pioneering approach to customer care.
Kontaktoplysninger
Storbritannien
- 02038287696
- care@pearsoncycles.com
- pearsoncycles.com
4,9
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Outstanding customer care as always
Outstanding customer care as always. Always wanting to be of service, solve problems and help where they can - in a cost effective and informative way. Great job. Great people.
2. april 2024
Uopfordret anmeldelse
Besvarelse fra Pearson Cycles
Thank you Phil, it's always a pleasure to see you. Please let us know if you need any further assistance, we're always happy to help.
Great service and product What a great service and product and a…
What a great service and product and a price. Thankyou I will be definitely shopping with you again
25. marts 2024
Great service and product
What a great service and product and a price. Thankyou I will be definitely shopping with you again
25. marts 2024
Besvarelse fra Pearson Cycles
Thanks Tim, much appreciated - we hope you enjoy the new kit. Please do tell your friends and family!
Nice shorts = Potential 5* review
Purchase was great (as always) - quick delivery, generous sale discount. I've not actually worn the shorts in anger yet (due to rubbish British weather!). Will no doubt be worthy of 5 stars when i do.
21. marts 2024
Easy to buy from, quick delivery.
Found the online shopping experience straightforward with all the information I needed to hand. Photos give a good idea of the product.
Love the packaging.
21. marts 2024
Besvarelse fra Pearson Cycles
Thanks Tim, much appreciated. We hope you enjoy your new kit.
Good service and competitive prices and…
Good service and competitive prices and the size guides and quality are good.
20. marts 2024
Besvarelse fra Pearson Cycles
Thanks so much for sharing your experience with us Mark. We hope that you will recommend us to your friends and family in the future. It was a pleasure doing business with you.
My first jersey, it definitely won't be the last. AAA***
Excellent jersey, superb communication.
18. marts 2024
Besvarelse fra Pearson Cycles
Much appreciated Paul we hope you enjoy your Lighter Than Air jersey. Thanks for shopping with us.
Great arm warmers
Great arm warmers, even better as they were reduced. Haven't used merino skull cap yet, next winter. Rapid delivery
13. marts 2024
Besvarelse fra Pearson Cycles
Thanks for your kind feedback Ian, hopefully, the arms are not so reduced they don’t keep your wrists warm! Much obliged!
The design and aesthetic of Forge…
The design and aesthetic of Forge really matches what I have been looking for... Friendly and helpful staff.
16. marts 2024
Uopfordret anmeldelse
Besvarelse fra Pearson Cycles
Thank you Grant, we are pleased to have helped and happy you like your new Forge. Wishing you many enjoyable rides ahead. Thanks again for your valued custom.
Besvarelse fra Pearson Cycles
Thanks for the feedback on the Streets Ahead jacket, we hope you don't have to use it in too much bad weather! Thanks again for your order.
Fantastic experience
Fantastic experience, I’m looking at doing a long distance bike events and need a new pair of cycling shoes.
Sounds simple but all shoes are slightly different in the high and insoles. So it was well worth spending the extra time and having them fitted. An hr well spend. Nas knows his stuff.
18. marts 2024
Uopfordret anmeldelse
Besvarelse fra Pearson Cycles
Many thanks Andy so pleased to hear that you have had good service and attention. Wishing you many speedy miles ahead.
Besvarelse fra Pearson Cycles
Thank you for your great feedback Nick, we hope you enjoy your new kit.
Excellent service and shorts
4. marts 2024
Besvarelse fra Pearson Cycles
Thank you Lee much appreciated- we hope you enjoy your new bib shorts for years to come. 👍
Fantastic
Pearson gave been fantastic right through from first discussions on a bike purchase, bike fit sessions, delivery and follow up on some issues. I always feel like a valued customer and Pearson will go above and beyond my expectations. I now have the bike of my dreams that I want to ride all the time, and I enjoy popping into the Sheen store often always knowing I'll get the best help.
5. marts 2024
Uopfordret anmeldelse
Besvarelse fra Pearson Cycles
Thank you for the great feedback Finn. We hope you enjoy your new bike and please let us know if there’s anything else we can help you with along the way. Wishing you many enjoyable rides ahead.
Item as described and very good quality…
Item as described and very good quality along with some fast delivery
28. februar 2024
Besvarelse fra Pearson Cycles
Thank you Karl - much appreciated, we hope you enjoy your new kit.
Excellent Merino jersey and great…
Excellent Merino jersey and great service as ever.
22. februar 2024
Besvarelse fra Pearson Cycles
Thanks for the feedback David, we appreciate your customer loyalty and hope that enjoy your new merino top. Thanks again for your order.
Besvarelse fra Pearson Cycles
Good to hear Piers, thanks for the review we thoroughly appreciate it.
Cycle jacket order
I ordered a Cycling jacket. They sent it when they said they would and the jacket is just perfect for me.
26. februar 2024
Besvarelse fra Pearson Cycles
Lovely to hear all went well with your order for kit Paul, thanks again for your order and we hope you enjoy!
Besvarelse fra Pearson Cycles
Thanks John - good to hear the shorts fit well. Wishing you many comfortable miles ahead.
Bought some items in the Pearson sale
Bought some items in the Pearson sale. All arrived within a couple of days and items fitted perfectly and are of great quality. Thank you.
23. februar 2024
Besvarelse fra Pearson Cycles
Terrific to hear, thanks for the feedback and hope that you enjoy riding in your new kit.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.