It was easy to contact the office and get advice on fit. Sensibly sized components are offered with the bike which avoids additional cost in swapping out parts for ones that actually fit.
Virksomheden har svaret
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Se, hvad kunderne siger
Pearson 1860 means quality. Yet again another cycling jacket gets 5 stars and its the Bryter Layter Waterproof Jacket, well cut Jacket in Royal blue and fluorescent yellow stripes. The jacket has a hi... Se mere
Virksomheden har svaret
Jake, in the customer support team, went above and beyond to help me identify a missing Pearson part on my Gravel On and On (I lost it). He phoned my bike mechanic directly to help solve the mystery,... Se mere
Virksomheden har svaret
I have ridden my beautiful new Pearson Forge twice now and am delighted with it. The whole buying process has been excellent. I had one of the Bikefitters visit my home to carry out the fit process; t... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Engineered for every ride. Since 1860. Pearson bikes are built with character. Designed by a true British independent, for the individual who shares our passion for riding machines that have something a little special about them. Every decision is considered. For nearly two hundred years Pearson has proudly built bikes in London, and seen them raced and ridden around the world. Our data-driven approach results in bikes fit for spirited riders. We offer a unique combination of direct-to-consumer sales through our online store and a strong network of UK-based dealers who offer our bikes in-store.
Industry Leading Warranty
Pearson 5 Year Transferable Warranty
At Pearson, we don't just build bikes; we build trust, performance, and an unwavering commitment to our riders. Our dedication to delivering exceptional quality goes beyond just words—it's embedded in every bike we craft, and it reflects in the standards we set for the entire industry.
We’re not just meeting expectations; we’re raising the bar with our pioneering approach to customer care.
Kontaktoplysninger
Storbritannien
- 02038287696
- care@pearsoncycles.com
- pearsoncycles.com
4,9
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Ordered two articles but only one…
Ordered two articles but only one arrived.
Got an apology straight away and the second article arrived a few days later.
Excellent customer service!
5 stars from me.👍👍👍
29. april 2024
Besvarelse fra Pearson Cycles
Thank you, we appreciate your patience and great feedback. Happy cycling!
Manoeuvre bibshorts
The manoeuvre bibshorts themselves are great: loads of pockets, excellent strap arrangement and very comfortable chamois (did 50 miles straight out of the packet with no issues). However, the main reason for the 5 stars is the customer service. Had a slight issue with a courier service whose previous name rhymes with an STI and Pearson were straight on it. They were easy to contact and kept in touch. Couldn't have been better to deal with 👍🏻.
30. april 2024
Besvarelse fra Pearson Cycles
Good to hear thanks Andy, much appreciated. We are pleased everything was resolved and hope you are still enjoying your new bibs. Wishing you a great summer of cycling.
Pearson have surpassed themselves.....true professionlism and quality
I thought I would wait til I had actually tested out the new Pearson Forge road bike before writing down my experience.
I have known the Guy and Will at Pearsons for many years now but I had not bought my latest bikes from them. I live in France so there are complexities to just popping over to purchase. I mentioned to Will that I was looking to purchase another bike and we started talking about their new Forge. As always his professionalism and knowledge of the market is second to none and offered great advice on what I was looking for. The new Forge on paper did appear to meet my requirements.
We spent the next month discussing the spec and finally I agreed to purchase.
I flew back to London and spent the morning having a bike fit and adjusting parts so that I felt comfortable. The team on hand are superb and there was no rush to push me out the door. Items were changed, brackets adjusted until I was 100% happy.
The bike has now been well tested in Mallorca including the 312 and this last weekend at Ironman Venice 70.3. I have to say the bike runs like a dream! Yes, I did spec dura race and the Enve 4.5 wheels but the bike is a fabulous achievement of speed and comfort.
Well done boys you have surpassed yourselves on this one and it is good to see that 20 years since we first met your attention to detail and professionalism is still top off the scale!
I can 100% recommend if you are thinking of purchasing a bike then you should at least have a chat to the Pearson brothers.
21. marts 2024
Uopfordret anmeldelse
Besvarelse fra Pearson Cycles
Hi Paul, thank you for the fantastic feedback, it's always been a pleasure to supply you with bikes over the last 25 years, and we appreciate your loyalty.
Great to hear that the Forge helped you perform to the max in your Ironman. Keep us up to speed with your next race, and in the meantime hope you enjoy many training miles in the Alpes. Thanks again!
Pearson Forge
I recently purchased the Pearson Forge and can’t rate it highly enough. The Forge is the most comfortable bike I have ever ridden as well as being fast and fun. The customer experience was also excellent: Nas is a highly knowledgeable bike fitter and was more than happy to make a number of small changes to the bike post-fit until I was 100% satisfied. A very different experience to other bike shops I have encountered in the past, where sales people rapidly lose interest after making the sale. It is also great that Pearson remains family-run with an impressive heritage (being the oldest bike shop in the world!)
3. maj 2024
Uopfordret anmeldelse
Besvarelse fra Pearson Cycles
Thank you Andrew much appreciated and great to hear, we hope you enjoy riding your new Forge. Please remember to pop back for a six week check over and we will be in touch to remind you about services in the future.
Magical - well done team Pearson
Having now taken ownership of a third Magical Pearson bike I thought it time to say thank you and well done to team Pearson. It’s an excellent product, with fantastic people and a deep level of knowledge and service that is unrivalled. Well done Will, Guy and team Pearson.
26. april 2024
Uopfordret anmeldelse
Besvarelse fra Pearson Cycles
Thanks Paul, it's an absolute pleasure every time! Thanks too for the latest On And On purchase - I hope you enjoy many rides ahead. Catch up again soon.
Excellent Service
Nas took the time to explain different aspects of the bike fit, listened to my questions, and provided detailed information on various aspects of the bike fit. He also answered questions unrelated to the fitting service and was very helpful throughout.
Always received top service from Pearson and long may it continue.
This is why I keep going back.
21. april 2024
Uopfordret anmeldelse
Besvarelse fra Pearson Cycles
Thanks for your honest feedback, we are so pleased to hear everything has gone to plan. You're always welcome and we hope to see you again soon.
Ace bit of kit.
8. april 2024
Besvarelse fra Pearson Cycles
Thank you Miles, good to hear that you like it! Please let your cycling friends know, there are some good bargains still to be had! All the best for the summer season.
Besvarelse fra Pearson Cycles
Thank you Chris - much appreciated we hope you enjoy your new kit.
What a fab company to deal with
What a fab company to deal with . Very efficient , fab customer service , amazing quality on the clothing , every thing spot on. Will certainly be using again and will highly reccommend .
8. april 2024
Besvarelse fra Pearson Cycles
Thank you Beth - much appreciated and we hope you enjoy your new cycling kit.
Besvarelse fra Pearson Cycles
Thank you Thomas, we appreciate your frank feedback. All the best for the cycling season ahead.
On and Off an On some more
Light, well balanced, responsive and quick acceleration it felt like an ‘extension of me’ - so comfortable great brakes and gearing with only 25% battery used on a very hilly 25 km Black Mountains ride in Wales - the perfect bike for keeping pace with a fitter or more experienced biking partner
14. april 2024
Uopfordret anmeldelse
Besvarelse fra Pearson Cycles
Thank you for your feedback on the electric On And On bike, that's great to hear that it coped with the mountains of Wales! We wish you many happy rides ahead.
Another quality product from Pearsons,
Another quality product from Pearsons,
fast and efficient delivery, keep up the good work, but what has happened to your shoes and socks ??
3. april 2024
Besvarelse fra Pearson Cycles
Hi Paul - thank you for your review, much appreciated - we only have the Through And Off socks available: https://www.pearson1860.com/collections/cycling-socks Thanks again!
Great bikes and service as always
Just wanted to say a big thank you to Pearson for another great experience. This is the second bike I have purchased from them and I would highly recommend them. Guy was super helpful regarding the appropriate bike to choose having listened carefully to my requirements. He also helped me trade my previous frame. Nas had great advice regarding the bike fit and set up and the bike feels perfect to ride as a result. Wilf as always, has been swift to reply regarding servicing and bike check after I managed to fall off and managed to fit me in to his super busy schedule at short notice. A really great team and lovely to be able to buy locally. Thanks again everyone. Sue x
3. april 2024
Uopfordret anmeldelse
Besvarelse fra Pearson Cycles
Thank you for your kind feedback Susan, it's always a pleasure to help you. Please let us know if we can help you again soon! Wishing you many enjoyable rides ahead.
Great Product at a Great Price which…
Great Product at a Great Price which was delivered quickly 👍
28. marts 2024
Besvarelse fra Pearson Cycles
Thanks Chris - much appreciated we hope you enjoy the new kit!
Pearson cycles
In the market for a new bike and looking at all possible options. I haven't bought from Pearson but have been to there shop to see there latest cycle the Pearson forge and I must say the build quality is exceptional coupled with the excellent customer service which I believe is possibly the best I have ever received.
Will surely be opting to get my new bike from Pearson.
7. april 2024
Uopfordret anmeldelse
Besvarelse fra Pearson Cycles
Thank you Muhammad, it's great to hear that you like our bikes and service and that's without buying one yet!
Please don't hesitate to get in touch with our care@pearsoncycles.co.uk team if you would like any further help on finding the right machine to suit your needs.
Besvarelse fra Pearson Cycles
Thank you James, much appreciated - we are looking forward to building your new Forge.
Everything that carries the Pearson…
Everything that carries the Pearson brand is of the highest quality. Worth every penny!
24. marts 2024
Uopfordret anmeldelse
Besvarelse fra Pearson Cycles
Good to hear your lovely feedback, thank you Gabriel. Wishing many enjoyable miles ahead.
Ordered two base layers for the trip to…
Ordered two base layers for the trip to Majorca and they are amazing kept dry from sweating doing Sa calobra and formentor in 25degrees heat here in Majorca
Really good quality a quick wash and they dry quick ready for next day
26. marts 2024
Besvarelse fra Pearson Cycles
Roberto you are a legend, glad to hear you are showing them off in Mallorca. Pleased to know that you are still keeping fit too.
Besvarelse fra Pearson Cycles
Thanks Ernest, we hope that you enjoy - please tell your friends!
Besvarelse fra Pearson Cycles
Thank you James!
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