Charged $49.99 after trial, refund refused
I signed up for a 7-day trial on July 27, 2026. When it ended, I was automatically charged $49.99 for a monthly subscription. I hadn't used the service at all after the trial and didn't intend to continue it.
I contacted support the same day, explained the situation, and asked for a refund. I received a templated reply quoting the Terms and Conditions and a refusal. No goodwill option was offered, even though their usage logs can confirm I never used the paid subscription.
I've now disputed the charge with my bank. If the company resolves this, I will update my review.





