Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

PD Pet insurance is the most amazing pet insurance. I switched to them from another company. Our fur baby Penelope unfortunately became very sick very fast and passed suddenly. I rang PD insurance s... Se mere

Bedømt til 5 ud af 5 stjerner

My pet lucky has insurance but transferred to PD Pet Insurance because the coverage is a lot better and cheaper as well. Thanks Shani for helping me set up my dog’s policy. She was friendly and she ex... Se mere

Bedømt til 5 ud af 5 stjerner

Out little Ash had an obstruction and had surgery to remove it. Pd Pet Insurance paid for everything. Their service and support has been amazing. Thank God for a good insurance company that I can trus... Se mere

Bedømt til 5 ud af 5 stjerner

My dog Layla was advisor go to PetRehab for her very bad arthritis in her hind leg. Contacted PD pet insurance to see if she was covered. Mallory the insurance claims officer said she’d ring my ve... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Kæledyrsforsikringsselskab
  2. Forsikringsselskab

Skrevet af virksomheden

Irresistible Pet Insurance. PD Insurance is a local pet insurance specialist that's 100% committed to protecting you from the unnecessary shock of a hefty vet bill. If you’re looking for low cost, high value pet insurance, you’ve arrived at the right place. Compare pet insurance plans with us. PD Insurance has everything you need to safeguard your beloved dog and/or cat. We offer three simple plans so you can easily choose the best option for you, your pet and your budget…


Kontaktoplysninger

4,6

Fremragende

TrustScore 4.5 ud af 5

145 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Excellent service

Excellent service and so prompt with the rebate. Much appreciated, thank you.

28. september 2022
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Besvarelse fra PD Insurance

Hey Gill, Thank you so much for taking the time to leave an excellent rating. We thank you for allowing us to insure your furbaby!

Bedømt til 5 ud af 5 stjerner

Lovely friends Thanks so much for you lovely support…

Thanks so much for you lovely support when we lots our little mate Meg. You understand how upset and devastated we were.

17. september 2022
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Besvarelse fra PD Insurance

Hey Esmey, So sorry to hear about the loss of Meg, I'm sure she was a massive part of your family, hugs to you!

Bedømt til 5 ud af 5 stjerner

Phone Calls are gold

I especially love the phone calls I've made when I I've made a claim and need to add more information.. the people I've spoken to are pleasant and polite and quickly and easily solve my problem... I often share my positive rating of PD insurance when people ask for a cheap and easy insurance on social media.

30. september 2022
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Besvarelse fra PD Insurance

Hey Linda, We really appreciate you taking the time to share your rating with us.

Bedømt til 5 ud af 5 stjerner

The fact I got a refund back

The fact I got a refund back. It would mean alot if genetic conditions such as hip displsia had a higher claim amount but I am grateful that the amount renews each year so thank you

20. oktober 2022
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Besvarelse fra PD Insurance

Hi Shannon, our pet claims peeps take a lot of pride in getting our claims processed super-fast, so thank you for taking the time to share how it’s worked out for you. It means a lot to get feedback like this!

Bedømt til 5 ud af 5 stjerner

Super easy to deal with!

Super easy to deal with! The claims process is so easy via their website, you get a response immediatly and payment was made to us within 3 days. I am so happy we switched to PD and I would and have recommended to others.

27. september 2022
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Besvarelse fra PD Insurance

Hey Sarah, I’m very happy to hear you found our claims service so pawsome! We aim to please!

Bedømt til 2 ud af 5 stjerner

Late payment. Had to ring up after not hearing…

Had to ring up after not hearing anything from you for nearly two weeks(which I’m glad to say is not usual). Turns out I’d sent everything you needed but the claim just hadn’t been processed.
In your favour it was rectified immediately after my call and I received payment within a couple of days. Thank you

18. oktober 2022
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Besvarelse fra PD Insurance

So pleased to hear it was quickly resolved, many thanks for your feedback.

Bedømt til 5 ud af 5 stjerner

Fast no hassle claim process

Fast no hassle claim process, super fast payment.
Well done

16. september 2022
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Besvarelse fra PD Insurance

Hey Jo, thanks for your kind words and giving us 5 stars. I’m glad we were able to your day!

Bedømt til 5 ud af 5 stjerner

Excellent Service

The claim process was quick and easy. Payment was prompt and everything was done online. Thank you PD Pet Insurance!

21. oktober 2022
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Besvarelse fra PD Insurance

Hey Shelly, it's pawsome to hear how we’re able to make our 4 & 2 legged members day!

Bedømt til 5 ud af 5 stjerner

Being prompt with the payments and so…

Being prompt with the payments and so polite when I phone thank you for helping with our poor pup

17. oktober 2022
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Besvarelse fra PD Insurance

Hey Sharon and poor pup, I’m very happy to hear you found our claims service so pawsome! We aim to please!

Bedømt til 3 ud af 5 stjerner

Prescribed kibble not covered

I took my dog to the vet as she was intermittently vomiting over a period of a week and I grew concerned
The vet determined that she was reacting to her kibble and gave her antivomiting medication and prescribed Vetenary Gastrointestinal kibble to resolve her health gut health issue.
PD pet insurance did not cover this medicinal petfood and I wasn't happy with that outcome.
I can totally understand that you wouldn't cover petfood per say but this kibble was prescribed as medication so I would have thought it would be covered.

22. september 2022
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Besvarelse fra PD Insurance

Hi Simone, It looks like we fell short on giving you the full reasons why your claim was not fully covered, and that’s not okay. I want you to know that we take all our member feedback on to improve and sometime regrettably we are not able to cover some aspects of the claim.

Bedømt til 5 ud af 5 stjerner

Pd insurance have been awesome in…

Pd insurance have been awesome in responsiveness to claims, prompt payment and monthly fees are reasonable.

21. oktober 2022
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Besvarelse fra PD Insurance

Hey Nadia, Thanks for the positive review! We love hearing from our members– especially when our lightning-fast claim service can make make such a difference.

Bedømt til 5 ud af 5 stjerner

good and fast claim

21. oktober 2022
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Besvarelse fra PD Insurance

Hey Jia, We appreciate the kind words! I’m thrilled to hear that all is now well in your fur family!

Bedømt til 5 ud af 5 stjerner

Very quick payment and easy claim…

Very quick payment and easy claim process.

9. september 2022
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Besvarelse fra PD Insurance

Hi Sue, Thank you for taking the time to review us! I’m sure that our claims team will be thrilled to hear this.

Bedømt til 5 ud af 5 stjerner

It was refreshing to have an actual…

It was refreshing to have an actual person to speak with relating to queries and the claim was settled within a short timeframe which was excellent. Thank you PD team.

13. september 2022
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Besvarelse fra PD Insurance

Hey Laura, yes you get a real person at the end of our phones, Its pawsome to hear how we’re able to make our 4-legged & our 2 legged members day!

Bedømt til 3 ud af 5 stjerner

Omg I’m sick of the back and forth…

Omg I’m sick of the back and forth evidence requirements when the invoice has the overall information our poor vet also has to display notes which I’ve constantly had issues with pd insurance not looking closely enough at ALL the evidence supplied before asking for the exact same information that was originally supplied. Perhaps I should a charge PD insurance for my time and what I’m getting invoiced from the vet to supply the information. It’s not good enough. Also I’ve been deliver claims and I am still unsure why. We are looking at other providers currently. We are not happy.

21. oktober 2022
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Besvarelse fra PD Insurance

Hey Gillian, Thanks for letting us know about your experience with the team. It sounds like we dropped the ball and the frisbee on this claim. The Pet team take a lot of pride in getting our claims processed super-fast, so thank you for taking the time to share how it’s worked out for you and rest assured your feedback is not lost on the team!

Bedømt til 5 ud af 5 stjerner

I always appreciate the rapid refunds…

I always appreciate the rapid refunds and also the kind note wishing my dogs a quick recovery

13. september 2022
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Besvarelse fra PD Insurance

Hey Cherie, Thanks for the positive review! We love hearing from our members– especially when our lightning-fast claim service can make make such a difference.

Bedømt til 5 ud af 5 stjerner

Always quick and efficient

Always quick and efficient
Although I’m very very disappointed with changes to excess as a pensioner 20 % is off each claim is much better for me as now I can’t clam on smaller feed

9. september 2022
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Besvarelse fra PD Insurance

Hey Margaret, we needed to make these excess changes to keep our policies relative and affordable for all, sorry that its not quite worked for you in this instance, by all means go into your managed portal and change your excess as we have $75, $125, $175 and the lower one may work for you better, thanks again for your feedback!

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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