Ordered a print on the 29th of April, received a confirmation email the same day and a WhatsApp message stating I should receive a proof link shortly. I did not receive this email and had to r... Se mere
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Se, hvad kunderne siger
Paw & Glory were incredibly attentive to exactly what I wanted which was a totally unique design including 3 dogs in a bath! I asked for changes which they gave me; I truly appreciate all of their eff... Se mere
Virksomheden har svaret
I asked for a custom picture having my dog's head put onto my husbands uniform. The proof came through within a week and, after a couple of slight changes, I received the download picture shortly aft... Se mere
Hi, I've had the print for a few weeks, but took a really good look at it, I knew it was "stepbro's" with the faces of 2 loved dogs, but the hands/paws resting on the shoulder of smaller dog was just... Se mere
Virksomhedsoplysninger
- Gavebutik
- Butik med kæledyrsudstyr
- Butik med specialdesignede T-shirts
- Butik med udstyr til hjemmet
- Dekorerings- og boligindretningsbutik
- Plakatbutik
Skrevet af virksomheden
Paw & Glory is a fun-loving custom pet goods brand dedicated to helping pet owners express their love, adoration, and sometimes even their obsessiveness, with their beloved pets. We curate authentic 19th-century portraits and rare renaissance era oil paintings, modern famous characters, and cartoon art styles and combine them with pets of all shapes and sizes.
Kontaktoplysninger
Kemp House, 160 City Road, , EC1V 2NX, London, Storbritannien
- 07555114010
- support@pawandglory.com
- pawandglory.com
4,1
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293 anmeldelser
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The service was so fast and easy
The service was so fast and easy, they kept me up to date on everything they were doing and every step which was very reassuring, post was quick and was on time. The art work is beautiful it’s absolutely amazing I can’t wait to but it up in my hall once it’s finished. Would recommend this company anytime as they were fantastic.
30. maj 2024
Excellent service and really impressed…
Excellent service and really impressed with the portrait
29. maj 2024
I am so impressed with this image
I am so impressed with this image. I was worried it would just look like a black Patterdale but you can see my little man straight away. Lovely picture and have already recommended it to a friend. I will definitely be back again.
3. maj 2024
Amazing.
Will be purchasing again. The team are amazing , any issues responded to so quickly. My 5 Peaky Blinders are the talking point of friends and family.
Thank you all at Paw and Glory
1. maj 2024
Very quick service and such a beautiful…
Very quick service and such a beautiful product. They're as good as they look, if not better. So happy and over the moon, it's brilliant.
23. april 2024
The picture is quite nice
The picture is quite nice
But paid over £40 for an a4 print. Paper quality not that great so a bit epensive.
22. marts 2024
Besvarelse fra Paw & Glory
Hi Samantha,
It's great to hear that you find the picture quite nice. We understand your concerns about the price, and we truly appreciate your feedback. The pricing reflects not only the materials but also the skills and expertise of our talented artists who work diligently to create each piece. We strive to provide the best value for our customers while maintaining the high quality of our products. Thank you for bringing this to our attention.
Warm regards,
Abby
Excellent experience
Very easy to upload the picture, the sample came through very quickly.
The finished article was superb quality and was so cute! Thank you.
1. marts 2024
Besvarelse fra Paw & Glory
Hi Sam,
We're thrilled to hear that! It's great to know that uploading the picture was easy for you and that you received the sample quickly. We're glad you're pleased with the quality. Thank you for your kind words!
Cheers,
Abby
Besvarelse fra Paw & Glory
Hi Anna,
We're delighted to hear that your sister loved the gift! It's wonderful that you found the ordering process straightforward. Thank you for sharing your positive experience with us!
Cheers,
Abby
Awful service
Awful service
I tried calling and was promised a ring back. I also text the messages were read but no one got back to me.
Wouldn’t use them again
26. februar 2024
Besvarelse fra Paw & Glory
Hi Lesley,
I'm sorry to hear about your experience. It's disappointing that you didn't receive the assistance you needed despite your attempts to reach out. We strive to provide excellent service, and I apologize for the letdown. We'll address this internally to ensure it doesn't happen again. Thank you for bringing this to our attention.
Cheers,
Abby
Quick, perfect!
Quick, perfect! I bought as a gift and I expected the turn around to take much longer. They asked me for a better picture but the dog (who had been staying with us) went back home. So I didn't have many more pictures to choose from, but they made it work with what I had.
22. februar 2024
Besvarelse fra Paw & Glory
Hi Amy,
That's wonderful to hear! We're glad we could exceed your expectations with a quick turnaround. We understand the challenge of not having many pictures to choose from, but we're pleased we could still create something perfect for you. Thank you for sharing your experience!
Cheers,
Abby
Helpful team and amazing product!
5. februar 2024
Besvarelse fra Paw & Glory
Hi Jackie,
Great to hear you found our team helpful and our product amazing! Thank you for your feedback!
Cheers,
Abby
poor quality compared to purr and mutt
Received photo. Really poor quality . I have checked it before receiving looked fine on sample picture . No help whatsoever when I said I wasn’t happy with the finished product
31. januar 2024
Besvarelse fra Paw & Glory
Hi Daniel,
I sincerely apologize for any inconvenience you may have experienced. As I've mentioned in our email conversation, the final artwork quality is closely tied to the level of detail we can extract from the provided image. The artwork proof that you approved is, in fact, reflective of the exact quality that will be present in the final print.
Thank you for your understanding and patience.
Warm regards,
Abby
So helpful and respond straight away…
So helpful and respond straight away nothing is too much. I have also gone bigger than stated and black and white. Cannot fault this company at all. Would definitely recommend them picture is absolutely amazing cannot wait to hang it.
8. februar 2024
Uopfordret anmeldelse
Besvarelse fra Paw & Glory
Hi Julie,
Thank you so much for your kind words! We're thrilled to hear that you found our service helpful and responsive. We're glad we could meet your expectations, and we're excited for you to enjoy your picture. If you need anything else, just let us know!
Cheers,
Abby
I love my picture of my beautiful fur…
I love my picture of my beautiful fur baby , the quality of the pic is excellent! The company was fantastic to work with. I would highly recommend,
5. januar 2024
Uopfordret anmeldelse
Besvarelse fra Paw & Glory
Hi Alpana,
We're thrilled to hear that you love your fur baby's picture and that the quality exceeded your expectations. Thank you for the recommendation! Thank you for choosing us.
Cheers,
Abby
looks awesome but a bit little blurry
The order was very late but i was upgraded on size to account for that. The piece looked good and my partner loved it. But I was a little disappointed with the quality and detail as it was a little blurred. Comparing it to the image i was sent to approve the sharpness and detail in the image just wasn't the same. I presume this is because it on a canvas. Had i been told the image would not be as good i would have just ordered a digital copy and got it printed and framed instead
3. januar 2024
Besvarelse fra Paw & Glory
Hi Daniel,
Thank you for sharing your feedback, and we're delighted to hear that your partner loved the upgraded piece.
We apologize for any disappointment regarding the quality and detail, especially if it differed from the image sent for approval. We understand your concern about the canvas medium. We value your input, and moving forward, we'll make sure to provide clearer information about the potential variations in detail on canvas prints.
If there's anything we can do to address your concerns or if you have further questions, please let us know. We appreciate your understanding and hope to serve you better in the future.
Warm Regards,
Abby
Great communication
The communication was great from the start which makes such a difference. The product came safely wrapped and was great, a perfect present for a friend and her 4 legged friend!
22. januar 2024
Besvarelse fra Paw & Glory
Hi Sarah,
We're delighted you had a great experience from start to finish. It's wonderful to know our product made for a perfect present. We look forward to serving you again in the future! 🌟
Cheers,
Abby
Besvarelse fra Paw & Glory
Hi Nathaniel,
Thank you for the kind word! Quick and amazing is what we aim for. Thank you for choosing us.
Cheers,
Abby
Lovely picture very realistic
Lovely picture very realistic. The only slight problem was you made our dog look tidy and he was a scruff.
27. januar 2024
Uopfordret anmeldelse
Besvarelse fra Paw & Glory
Hi Eileen,
Thank you for the positive feedback! We're thrilled to hear that you found the picture lovely and realistic.
We appreciate your honesty about the tidiness of your dog's portrayal. We'll make a note of your preference for a more "scruffy" look in the future. Your feedback helps us improve, and we're grateful for your input.
If there's anything else we can assist you with, feel free to let us know. Thank you for choosing us!
Warm regards,
Abby
Long wait
Nice product but took a long time to arrive. Over two weeks between placing the order and it arriving.
8. januar 2024
Besvarelse fra Paw & Glory
Hi Emily,
Thank you for your feedback, and we're pleased to hear you liked the product.
We sincerely apologize for the extended wait time, and we understand the importance of timely deliveries. We're actively working on streamlining our processes to enhance our delivery speed.
Your patience is appreciated, and if there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing our product.
Warm regards,
Abby
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