Pascal Design Anmeldelser 506

Molly was outstanding. My experience with Pascal has been noting short of amazing. From the return I had to the assist me with my newly purchased. Pascal has been above and beyond for me. I’m glad I chose them to be a part of my engagement journey and willocntijuentonise them moving forward!!!

Great quality and amazing customer support.

Update to my review, brought them down to a 1. My ring finally arrived and my husband wore it for THREE DAYS and it started to wear down and tarnish immediately even though it’s never even touched water. I’m actually shocked that this company can get away with this, I’ve had handmade jewelry from Etsy that has lasted years and cost a fraction of what I paid. What a disappointment.

Something about this brand seems off?? The pieces are beautiful but I paid for express shipping and it came four weeks later. The site mentions everything is hand crafted but it also states that items ship sometimes the following day. I had to do an exchange and that’s when I became even more confused. My first order came from LA, my return is going to Jersey and now my replacement is coming from china???? They say they’re an LA brand which leads me to believe it’s US made brand. I guess I’ll see what I get, but I can’t deny that I’m extremely wary.

Great quality watch and communication

This was purchased as an anniversary gift and my partner loved it, there was a sizing issue but pascal customer service helped us take care of this very quickly with no issues at all. Overall loved the quality and the help we got to ensure we had the right size needed!

I had such a great experience with Pascal! The jewelry is gorgeous — it exceeded all my expectations. The shine, the quality, the details… everything is perfect! It arrived quickly and beautifully packaged. I’m completely in love with my piece and highly recommend this shop!

I am very satisfied with my experience with this company. Although the ring I ordered was the wrong size, the customer service team handled my return request promptly and professionally. Their responsiveness and efficiency were outstanding.

Additionally, PASCAL offers an extensive selection of high-quality jewelry, including rings, watches, and many other items. Overall, I am highly pleased with both their products and their service.
Thank you

Update post: my order was delivered—very beautifully crafted pieces as advertised. Even my custom engraving was beautiful. Customer service was prompt and respectful. Given pieces are made to order, my only suggestion would be for the company to extend their expected delivery times (even if the order is delivered sooner) to prevent upset customers and negative reviews. Overall, I'm happy with my order.

Original post: Terrible experience. I ordered a gold watch with custom engraving, gold hoop earrings, and a gold diamond cross necklace on 10/17. Shipping was promised by 11/8. I contacted customer service, and they offered a gift as compensation for the inconvenience. They said the watch was “out of stock,” but I thought they made the items to order..? A week has passed, and they still have not shipped my purchased items. I’m convinced this is a scam or they overpromise a time frame they can’t deliver on.
Either way, bad business practice.

I requested a refund. Save yourself the headache. Shop elsewhere.

Best experience

Molly was extremely helpful, polite, and prompt with her responses!

Quality products and excellent customer service

Pascal Gioielli is an outstanding brand — truly professional, reliable, and customer-focused. They handled a shipping issue incredibly fast and with impressive attention to detail.
Their jewelry is top-quality, beautifully crafted, and has a level of exclusivity you can feel the moment you open the box.

They even added a complimentary gift to make things right, which shows how much they care about their customers. I genuinely recommend shopping on their website: flawless service, premium products, and exceptional customer support.

I’m truly satisfied with the purchase. It was my bday gift and I have been eyeing the paradoxe collection for long time now and really happy to get the product. The watch looks beautiful and is such a cool accessory to own it.

All of the rings from Pascal are perfect! My fiancé decided he wanted his engagement to be the Geo Linear Ring but we couldn't get his sizing just right. Their customer service team was with us every step of the way, offering their quick and speedy support. My fiancé loves the ring and recommends Pascal to all his friends!

Top quality customer service!
I ordered a size too small and Pascal customer services have been so helpful in sending me the right size.

The company is very good at replying to messages about questions or concerns in regards to your order.

Great Customer Service and support. They go above and beyond to guarantee your satisfaction. Highly recommend.

I’m very satisfied with my experience at Pascal Design. The customer service was extremely helpful and responded quickly to my request for an exchange. The bracelet is beautifully made and of great quality. I really appreciate their professionalism and kindness — highly recommended!

Wonderful communication. Got a response to every inquire within 24 hours. My concerns were resolved effectively and efficiently! Was able to return a product that wasn't what I expected for one that I am excited about. Would recommend this company!

Looks fantastic very pleased