Ordered with them 10 days ago. Items have not even been shipped at this point. Confirmation email came from Hotpoint, Customer services links to Hotpoint. But they claim they are not affiliated with t... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Website is really hard to navigate but found the part in the end. Control board had corroded on top of dishwasher panel which is a really bad design. Out of warranty so had to buy a new one. Cost of i... Se mere
Virksomheden har svaret
Website was helpful in finding the parts to fit my machine. Parts themselves good quality OEM as you'd expect. Hefty next-day delivery charge and they still took more than 24hrs to despatch the... Se mere
Easy to find the parts once I had the right appliance model number. It would be more helpful if the codes were clearer. There are numerous codes on each appliance and not entirely obvious which... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Why Indesit Spare Parts? We offer genuine parts, direct from us, the manufacturer! We also offer a price match guarantee on all our parts. Customer Support is available 7 days a week
Kontaktoplysninger
Morley Way, PE2 7LB, Peterborough, Storbritannien
- parts.indesit.co.uk
2,4
Under middel
2 t anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 50 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
It was the wrong part.
15. december 2021
Besvarelse fra Indesit Parts
Hello Keith,
I apologize that the wrong part was was sent. If this has not been rectified, please contact us on the following platforms-
Twitter: https://twitter.com/hotpointsupport?lang=en
Facebook: https://www.facebook.com/hotpointuk/
Whatsapp; https://www.hotpointservice.co.uk/contact
Kind regards, Elena
delivered on time and correct item!
15. december 2021
Fast delivery
15. december 2021
Put in make and model and sure enough…
Put in make and model and sure enough the right part came. Fast delivery too A++++++++
15. december 2021
Cooker element failed
Cooker element failed, parts easily identified on the website, ordered and delivered within a couple of days.
Ordered indesit parts to ensure fit/performance. Prices comparable with suppliers providing 'compatable' items.
Fitted within minutes, oven working like new again. Very satisfied.
15. december 2021
easy to fit and looks good quality
15. december 2021
Besvarelse fra Indesit Parts
Hello Martin,
I am sorry to hear that you have not received the part. If this is still the case please contact our parts team on the following platforms-
Twitter: https://twitter.com/hotpointsupport?lang=en
Facebook: https://www.facebook.com/hotpointuk/
Whatsapp; https://www.hotpointservice.co.uk/contact
Kind regards, Elena
Very prompt service, though pricey...
Very prompt service and easy to use online ordering system (though you must have your appliance model number).
Didn’t give five stars purely because of the high pricing of parts.
15. december 2021
Cooker knobs
Bought knobs for cooker that had slackened and weren't turning off properly. Feel nice now. Arrived quickly.
15. december 2021
Did what they said
15. december 2021
Freezer Door flap arrived damaged
Freezer Door flap arrived damaged. Reported immediately with photos and was messaged back a few days later asking to resend message to another department. This was done immediately. Few days later another message arrived asking to resend photos. This was again done immediately. It's been quite a few days now since my last message and No reply yet from Indesit. I still haven't received a new part in good condition. Works out expensive when goods that arrive aren't fit for purpose.
15. december 2021
Besvarelse fra Indesit Parts
Hello Mick,
I am sincerely sorry that it has taken a long time for the department to look into this for you and that the part arrived damaged. If this is still not sorted please contact our parts team on the following platforms -
Twitter: https://twitter.com/hotpointsupport?lang=en
Facebook: https://www.facebook.com/hotpointuk/
Whatsapp; https://www.hotpointservice.co.uk/contact
Kind regards, Elena
Easy to find correct part
Easy to find correct part; easy to order; very quick delivery!
Excellent value.
15. december 2021
Still waiting for delivery of part …
Still waiting for delivery of part unable to obtain any response to query on live chat. Not good enough.
15. december 2021
Besvarelse fra Indesit Parts
Hello Andrew,
I am so sorry to hear that you are still waiting on the delivery of a part. If you still have not received this please contact us on one of the following platforms below for our parts team to look into further-
Twitter: https://twitter.com/hotpointsupport?lang=en
Facebook: https://www.facebook.com/hotpointuk/
Whatsapp; https://www.hotpointservice.co.uk/contact
Kind regards, Elena
Still waiting for a response to an…
Still waiting for a response to an email 16 days ago. Part was faulty within a year and re ordered as couldn’t wait without a cooker for help that never comes
15. december 2021
Besvarelse fra Indesit Parts
Hello Sarah,
I am so sorry to hear that the part had a fault within 1 year of purchase. If you would like to discuss this further to see what warranty the parts have please contact us on the following platforms below-
Twitter: https://twitter.com/hotpointsupport?lang=en
Facebook: https://www.facebook.com/hotpointuk/
Whatsapp; https://www.hotpointservice.co.uk/contact
Kind regards, Elena
Satisfied customer
Once I had all the right "numbers" (clearly signposted in the paperwork) - this proved a very straightforward process. So glad to get it done after 4 years without a bulb in!!
15. december 2021
Next Day isn't next day.
Lists items as having a next day delivery option however they don't list a cut off time etc.
Ordered Thursday midday paid for next day delivery item came Monday.
Top Tier Shithousery
15. december 2021
Besvarelse fra Indesit Parts
Hello Kat,
I apologize for the inconvenience caused by this. We will review this internally to make sure customers are aware of the cut off period for next day delivery. If you have any further questions please do not hesitate to contact us on the following platforms-
Twitter: https://twitter.com/hotpointsupport?lang=en
Facebook: https://www.facebook.com/hotpointuk/
Whatsapp; https://www.hotpointservice.co.uk/contact
Kind regards, Elena
Parts themselves good, despatch could be better
Website was helpful in finding the parts to fit my machine. Parts themselves good quality OEM as you'd expect.
Hefty next-day delivery charge and they still took more than 24hrs to despatch the item so while it technically was delivered in 24hrs from posting, the actual order to arrival time was just over 48hrs despite having paid the premium.
There was also no despatch notification via email so I had to chase by phone for an update and a tracking number.
15. december 2021
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.