Indesit Parts Anmeldelser 

1.856
TrustScore 2.5 ud af 5

2,4

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Ordered with them 10 days ago. Items have not even been shipped at this point. Confirmation email came from Hotpoint, Customer services links to Hotpoint. But they claim they are not affiliated with t... Se mere

Bedømt til 2 ud af 5 stjerner

Website is really hard to navigate but found the part in the end. Control board had corroded on top of dishwasher panel which is a really bad design. Out of warranty so had to buy a new one. Cost of i... Se mere

Virksomheden har svaret

Bedømt til 4 ud af 5 stjerner

Website was helpful in finding the parts to fit my machine. Parts themselves good quality OEM as you'd expect. Hefty next-day delivery charge and they still took more than 24hrs to despatch the... Se mere

Bedømt til 5 ud af 5 stjerner

Easy to find the parts once I had the right appliance model number. It would be more helpful if the codes were clearer. There are numerous codes on each appliance and not entirely obvious which... Se mere

Virksomhedsoplysninger

  1. Hjem og have

Oplysningerne kommer fra forskellige eksterne kilder

Why Indesit Spare Parts? We offer genuine parts, direct from us, the manufacturer! We also offer a price match guarantee on all our parts. Customer Support is available 7 days a week


Kontaktoplysninger

2,4

Under middel

TrustScore 2.5 ud af 5

2 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 50 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

2,4

Alle anmeldelser

(1.856)

2 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Waste of time I ordered a shelf for my…

Waste of time I ordered a shelf for my cooker and I made sure it was for my model. When it came it was too big and wouldn't fit so I rang parts and the lady was really rude saying it's the right part and are you sure you are putting it in the right way. So I asked to speak to someone else so she gave me the email to parts admin who asked me on numerous occasions to send pictures of the wrong part and the model number. I have done this for 2 weeks now I must of sent the same photos dozens of times they keep asking the same questions it got to the point where I wanted to invite them around my house to see if they can fit the shelf in themselves because they were so adamant they they were right and I was wrong. Poor customer service and I bet when they realise they made a mistake they will still try to charge me to send the wrong part back....we will see

15. december 2021
Indesit Parts-logo

Besvarelse fra Indesit Parts

Hello,
I am sincerely sorry to hear this. I hope that the correct shelf for your cooker has now been sent to you. If this is unfortunately not the case please contact our parts team on the following platforms-
Twitter: https://twitter.com/hotpointsupport?lang=en

Facebook: https://www.facebook.com/hotpointuk/

Whatsapp; https://www.hotpointservice.co.uk/contact

Kind regards, Elena

Bedømt til 3 ud af 5 stjerner
Indesit Parts-logo

Besvarelse fra Indesit Parts

Hello John,
I am sorry you feel this way about the price of the part and these comments will be fed back to the relevant team.
Kind regards, Elena

Bedømt til 1 ud af 5 stjerner

Doesn't fit dryer door

Doesn't fit dryer door. Part too big. Waste of money. Cost more than the dryer itself second hand.

15. december 2021
Indesit Parts-logo

Besvarelse fra Indesit Parts

Hello Leanne,
I am so sorry to hear this. If the part is unused and under 14 days old you can return this if it is not right. If this is the case please contact us on the following platforms below -
Twitter: https://twitter.com/hotpointsupport?lang=en

Facebook: https://www.facebook.com/hotpointuk/

Whatsapp; https://www.hotpointservice.co.uk/contact

Kind regards, Elena

Bedømt til 2 ud af 5 stjerner

I received the wrong part due to an…

I received the wrong part due to an error on Indesit's website. After a tedious Whatsapp exchange where they took over 24 hours to reply to each message I returned it for a refund. I asked for a refund of the return postage and they said I couldn't have it, despite it being their mistake. Over a week after they received the part back I still have not had a refund of the £18 I paid or the £5.30 return postage.
Update: got through on the phone quite quickly and explained the issue. Was told I should get a refund in 3-5 days but couldn't refund my return postage without escalating it. I think I'll be very lucky to get it. Meanwhile, I have ordered what I think is the right part by selecting the WRONG part on the diagram!

15. december 2021
Indesit Parts-logo

Besvarelse fra Indesit Parts

Hello Kevin,
I am so sorry to hear that you have had difficulty with getting the correct parts. I am happy to hear that you have managed to get through to someone on the phone who advised you further.
If you need any further help please do not hesitate to contact us on the following platforms-
Twitter: https://twitter.com/hotpointsupport?lang=en

Facebook: https://www.facebook.com/hotpointuk/

Whatsapp; https://www.hotpointservice.co.uk/contact

Kind regards, Elena

Bedømt til 1 ud af 5 stjerner

Tumbledryer

I spent a lot of time on phone to get a fluff vent for my tumbledryer this is the second wrong part that been sent I said to the lady on 5he phone 4 times to make sure she would send the Wright part as she kept on going on a bout a metal one I said no but I dont think she was interested so again it will cost me more money to send this back not happy at all

15. december 2021
Indesit Parts-logo

Besvarelse fra Indesit Parts

Hello Mary,
I apologize for the inconvenience caused by us not ordering the correct part for you. If this is still not rectified please contact our parts team on the following platforms below-
Twitter: https://twitter.com/hotpointsupport?lang=en

Facebook: https://www.facebook.com/hotpointuk/

Whatsapp; https://www.hotpointservice.co.uk/contact

Kind regards, Elena

Bedømt til 5 ud af 5 stjerner

I needed a replacement oven door seal

I needed a replacement oven door seal. Finding the right size was easy - just had to input the model number of my oven and I was automatically taken to the correct part. The new seal arrived very quickly and it was extremely easy to fit. Very happy.

15. december 2021
Bedømt til 1 ud af 5 stjerner

Very inefficient delivery commitment…

Very inefficient delivery commitment and never gives updates on reasons why delivery was delayed. Frustrating.

15. december 2021
Indesit Parts-logo

Besvarelse fra Indesit Parts

Hello Joe,
I am sorry to hear that the delivery process was inefficient and that you was not updated through the process. The comments will be fed back to the relevant department and looked into internally so we can improve this for the future.
Kind regards, Elena

Bedømt til 2 ud af 5 stjerner

Your part does not fit our fridge…

Your part does not fit our fridge although ur website says it do . Even putting in model number .

15. december 2021
Indesit Parts-logo

Besvarelse fra Indesit Parts

Hello,
I am sorry to hear that the part does not fit. Please contact our team on the following platforms for them to look into-
Twitter: https://twitter.com/hotpointsupport?lang=en

Facebook: https://www.facebook.com/hotpointuk/

Whatsapp; https://www.hotpointservice.co.uk/contact

Kind regards, Elena

Bedømt til 5 ud af 5 stjerner

Web site was easy to navigate and found…

Web site was easy to navigate and found item needed although somewhat expensive for a small plastic handle (£54.00) that was a replacement for the unforeseen broken one. Delivery was completed on time as advertised. My only criticism is that because Indesit know to purchase a whole new machine would be rather more costly they use this as a justification to sell parts that cost Pennie’s to make on a mass scale and seems a tad immoral and money grabbing and they know they have you between a rock and a hard place and leave you no choice as there is no other competition for these parts.

15. december 2021
Bedømt til 5 ud af 5 stjerner

Lacking Information

I was very impressed with the next day delivery but not impressed for not being told the item had been despatched and by which carrier, so could not track item

15. december 2021

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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