I am very please with the way the parking mate assisted me with parking charges appeal letter . Initially I did not believe they are going to be successful with my case as I was not sure about their s... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Not sure how this issue happened as I am a hotel guest at the Crowne plaza and sign my car in through the App on reception when I arrive. This took time and stress to sort out When I spoke to rec... Se mere
Great communication and always giving me an update on how my appeal is going . Best £9.99 spent thank you so much
I have used Parking Mate to appeal the parking charge have been given and it was very successful all thanks to Leo Musami and the team.
Virksomhedsoplysninger
Skrevet af virksomheden
Parking Mate UK helps motorists challenge parking tickets through a case-specific assessment and ongoing appeal support. Our specialist AI agents assess the notice and evidence, prepare the appeal and submit it through supported routes. Customers can check case progress online and on WhatsApp. Start with a free assessment of your notice and circumstances. Our £9.99 appeal service includes the applicable POPLA or IAS appeal and response to the operator's evidence. Court and enforcement document services are priced separately. Our service page explains what is included, how documents are submitted and when we need you to provide new correspondence. Parking Mate UK is an agentic platform for assessment, document preparation, supported submission and continuing case handling. You can use the website or connect a compatible AI assistant through our MCP connection. Existing-case information requires verification. Our Results pages explain individual cases, the arguments submitted, the actions taken and the confirmed outcome. Where an operator does not give a reason for cancellation, we say so rather than claiming it accepted a particular argument. Read our services at https://parkingmateuk.com/appeal-services and case studies at https://parkingmateuk.com/results. If you need help with an existing case, use your case support channel so we can investigate securely. We welcome honest feedback about your experience.
Kontaktoplysninger
1 Elmfield Park, Bromley, BR1 1LU, London, Storbritannien
- info@parkingmateuk.com
- parkingmateuk.com
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Was a bit unsure if it would work but…
Was a bit unsure if it would work but within hours of the company receiving my template letter they cancelled my fine
BEST £5 EVER SPENT
Best £5 ever spent. Just received an email from the Parking company to say my PCN is cancelled.
I think parking mate is very good…
I think parking mate is very good however I still had to pay the fine due to being slightly out the bay
Excellent help and a very professional…
Excellent help and a very professional letter template which helped us to have our parking fine withdrawn. Very grateful for the service. Well worth the money for the professional letter template which covered the legal aspects to defend the parking charge. Thank you so much.
Thanks to your expertise
Thanks to your expertise, I was able to successfully appeal my parking charge notice. Thank you so much!
I ended up losing my court case …
I ended up losing my court case …. So basically cost me another £99 as I’ve not heard anything back from them since I informed them of the fact I lost the case …
Disappointing to say the least …
I’ve replied to your request via WhatsApp and you still haven’t replied after 2 days ?.
Generally unprofessional and unhelpful
Their system is fully automated, they give you a set form to send and don't actually look over your case or anything. They provide their WhatsApp and have responded but are very rude and hostile for some reason, generally unprofessional. I followed their instructions but it didn't help so I went to the landowner who helped me instead as parking mate didn't respond to my email. I find this service to be unnecessary in my opinion, if you really want to challenge private parking, you can actually find helpful advice online for free. I decided to write this review because for some reason they kept emailing me saying thanks for confirming that the PCN is sorted, which I never did, so that's a mystery. Definitely not a win for them in this instance so just setting the record straight.

Besvarelse fra Parking Mate UK
Thank you very much for PCN team
Thank you very much for PCN team. They understand my appeal and the sorted out. Thank you for them.
Lack of communication
I paid for this service and had question, sent messages via their chat service on what’s app. No response twice. I did get a refund but only by having to adjust my argument to prove payment was made and send my receipts. The document sent via this company had no effect on my appeal.

Besvarelse fra Parking Mate UK
Parking mate highly recommended
Contacted parking mate extremely helpful completed a very short questionnaire with my details. A letter was produced for a very small fee with clear instructions of next steps and within a few days the fine was removed. Friendly, helpful, good support from a WhatsApp message and follow up
Great support at all stages and 2/2…
Great support at all stages and 2/2 notices successfully appealed. Would recommend
No help whatsoever
No help whatsoever, i had to pay up, and now the end total was the fine plus the wasted £5.
If I had just paid the fine of £60 with in the 28 days would have been cheaper,
Now I had to pay £100. plus the £5 for your help that did not work, chance of a refund?

Besvarelse fra Parking Mate UK
Leo and Parking Mate were knowledgeable…
Leo and Parking Mate were knowledgeable and professional all the way through with a claim against me from Highview Parking, who I might add tried many intimidating tactics in an effort to obtain payment.
I have no hesitation in recommending Parking Mate UK who will take the worry and stress out of dealing with these unscrupulous companies.
Totally recommend
I received three parking tickets from Vehicle Control Services, and despite Leo’s reassurance of a strong case, our initial appeals were rejected. Leo mentioned that Vehicle Control Services had not adhered to legal requirements, yet we were taken to court. During the court process, I unfortunately received a CCJ due to a delayed response to one of the court’s orders.
Initially, I paid £1,626.25 following the court's judgment. At this point, my faith was wavering, but Leo reassured me once more, insisting the situation could be resolved. True to his word, Leo supported me in getting the judgment reversed, and I was refunded the full amount of £1,626.25. Furthermore, Vehicle Control Services was ordered to compensate me an additional £271.
Moreover, the court awarded me £500 for the incorrect issuance of the judgment. I attended a hearing on 15 August 2024, with Leo by my side, and we secured yet another victory. I was also awarded £105 in costs, totaling £876 received from the court and the claimant through this ordeal, compared to the initial claim of £600.
I was on the verge of settling the court claim, but Leo’s continuous reassurances encouraged me to persevere. If not for Leo’s expert guidance, I doubt I would have achieved such successful outcomes.
Not only did I win the case, but I also received £876 in compensation. I can’t thank Leo and Parking Mate UK enough for their relentless support throughout this process. Leo’s expertise in parking regulations is truly exceptional.
DON'T USE THIS COMPANY IN ANY CASE
DON'T USE THIS COMPANY IN ANY CASE, I PAID £100 AND AT THE END I HAVE TO EVERYTHING TO DEFENCE MY CASE MYSELF. THEY DON'T EVEN REPLY YOUR EMAIL !!!
SERIOUSLY, DON'T GET IN THE TRAP, WASTE YOUR TIME AND MONEY.
=======================
21 AUG 2024
ADDING MORE INFORMATION ABOUT THE LOUSY FOLLOW UP ON MY CASE "K3GF9J3V".
HERE ARE THE EMAIL CORRESPONDENCES BETWEEN MYSELF AND THAT SO CALLED "EXPERT" IN PARKING FINE APPEALING.
4 AUG 2024
=======================
Hi Leo,
The CCJ has been set aside ( see attachment ) by the court, can you please advise what should I do for next. Thanks.
Regards,
Gary
=======================
7 AUG 2024
=======================
Thank you,
I will prepare your defence shortly.
Leo
=======================
15 AUG 2024 ( 4 DAYS BEFORE THE DEADLINE OF DEFENCE )
=======================
Hi Leo,
Hope you are doing well.
Just to remind you that the defence has to be done on 19th Aug at latest.
Thanks a lot.
Regards,
Gary
=======================
19 AUG 2024 ( THE DEADLINE OF THE DEFENCE )
=======================
Hi Leo,
Today is the deadline of defence,and I don't know what to you without your reply. Thanks.
Regards,
Gary
=======================

Besvarelse fra Parking Mate UK
Thank you Parking Mate for your…
Thank you Parking Mate for your brilliant service.
Parking mate helped me with not just one but 6 fines which were at a difficult stage for me to deal with on my own. All fines were reduced back to original amount. This was the best outcome possible!
With only 24 hours for me to respond Leo handled everything and hand my letter sent out within the next 24 Hours,
Thank you once again Leo!
Best Wishes Furqan.
AVOID THIS COMPANY LIKE CORONA VIRUS ....
AVOID THIS COMPANY LIKE CORONA VIRUS .
ALL THEY DO THEY WILL CHARGE £5 AND SEND YOU COUPLE OF EMAILS .
AND THEY DON'T ANSWER THE PHONE .
THEY WILL ONLY ANSWER HERE ...FOR A BAD REVIEW.
BETTER KEEP THIS FIVER AND GET A PINT AFTER YOU PAID THE PENALTY.
OTHERWISE YOU WILL END UP PAYING £65 .
AVOID THIS COMPANY AT ANY COST .
IF YOU DON'T BELIEVE ME GO TO GOV.UK AND SEE THIS COMPANY FOR YOURSELF .
YOU WILL BE SUPRISED .

Besvarelse fra Parking Mate UK
They wont mess with me now 😂
Great info work a treat parking company backed off and waived parking charge now im better informed with the info they gave me
Nope.
Got a parking ticket for a 2 min stop, paid my £5, got a letter from this guy, talking about the legality of the terminology used in the parking and that it wasn’t a lawful fine, looked good to my untrained eye. Sent it off to the parking company, got a reply a few days later saying that the appeal was rejected and I still had to pay. I sent another email, then a whatsapp message to this guy, explain the situation and ask for help, no reply to either. Looked great off the bat, turned out I wasted £65 instead of £60. Maybe a text back would have saved the bad review. Waste of time.

Besvarelse fra Parking Mate UK
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