parking4you Anmeldelser 2.477

Bristol park and ride - Waited well over an hour despite following their instructions. Won’t answer the phones if you ring to find out where they are. Worst part of the whole journey. The car park was a muddy old field/yard miles from the airport. Drivers can’t understand English and are rude. When finally picked up he got out the car to shout to his mate and banged another brand new car and didn’t care less.
Would never use again.

DO NOT use this service at Heathrow -
I received a text on the day before my booking to explain the venue had changed. I was requested to park my car in the Crown Plaza hotel, which had a police presence and was boarded up. The men that "booked" my car in, literally just asked for the keys and £12 and didn't explain any processes to me or give me any paperwork.
They asked me and my children to wait at the end of the drive for a transfer, which didn't come and the landlord of the parking area offered to take us to the airport.
On returning from my holiday on Sunday 1st November, I called the number at 7.30am to say we had arrived. The transfer did not arrive until after 11am. I phoned over 20 times to find out what was going on. No one told me the truth once. I kept being told, 10 minutes, 10 minutes, 10 minutes. I spoke to numerous different people, no one knew what was going on and several of the employees were rude and hung the phone up.
Avoid at all costs!

The people onsite were great, however the person we spoke to on the phone was very rude. We had booked to arrive at a certain time and because we were 30 minutes later than that, he was very aggressive about it, very unecessary and we will not use again.

Saw mixed reviews but we found them to be spot on with their communication, and they picked/dropped off our car as requested at Heathrow. Drivers polite. Would recommend.

Han sido muy puntuales y correctos a la hora de dejar y coger mi coche. La han hecho la respectiva revisión antes de llevárselo. Resalto la PUNTUALIDAD, ningún inconveniente, sin duda repetiré.

MALA EXPERIENCIA, RETROVISORES ESTROPEADOS, FALTA PIEZA DE LA CARROCERIA Y CASI 1 H DE ESPERA. La recogida del vehículo fue correcta pero al devolverlo de madrugada tardaron más de 45 minutos sin previo aviso, estando con un bebé esperando fuera y nos fuimos rápido. Conduciendo detectamos que los retrovisores se movían (nunca antes habían fallado) y al llegar a casa vimos que no cerraban ni abrían, y vimos que faltaba una pieza de la carrocería. Pedímos las fotos pero no han querido enviarlas y como no revisamos después de estar casi una hora esperando de madrugada, no quieren hacerse cargo de nada ni revisarlo. Es la primera mala experiencia que tengo en un servicio de valet y espero que sirva para evitar que otros clientes caigan en estas malas manos. Eso si, contestan rápido los correos expulsándose las responsabilidades.

What a joke drop off was fine . Pick up been waiting over an hour now along with other people .only reason i book this service as sister cant stand to long. To be told there is only 2 drivers . Rang them so many times to be told your next 10mins .what they do is wait for a pick up before bringing your car .i watched them do it .

Flew back to the UK from Egypt about 03.00 in the morning, I called when the plane landed as instructed…

When I got to the meeting point there were 2 couples in front on us, both were very irrate.

I soon found out why, it took a further hour for my car to arrive, not what is needed after a 5hr flight!

When I did get home, I noticed that they had been in the wheel well and had opened my emergency pack, to be honest I am not sure if anything was taken, but there was no need for anyone to be looking there.

Pay the extra and get official airport parking,,

Paid cheap and got rubbish service

I used the meet and greet option at Manchester airport as I wasn't sure how much time I would have for check-in. I followed instructions to ring 30 mins before but was told there may not be someone there to meet me which added a bit of stress. Arrived at the short stay car park and there was a driver there to meet me but I could have done without the worry. Things went really wrong on my return, again I followed the instructions to ring after collecting my bags but was told it would be 45 mins before my car would be returned. Numerous calls and 90 minutes later I got my car back, the call taker was rude, unhelpful and hung up on me when I asked where my car was giving me the standard 'it's on its way' answer. Having been travelling since 4am with 2 young children and a 6 hour drive to get home this 90 minutes delay was horrendous. I thought I was paying premium price for a responsive local valet parking service and would have been better off parking the car in one of the airport car parks so it was available as soon as I got. Horrible customer service, misleading service description, poor communication - I really wouldn't waste your money

I am only giving 1 star as it isn’t possible to give less. We booked the valet parking service at Bristol airport for a recent holiday. The instructions were to call ahead 30 mins before arrival which we tried to do to no avail. We rang again and again but nobody picked up the phone. We arrived at the meeting point but there was no one there to meet us. We tried the other location mentioned in our instruction email but there was no one there either leading to us having to park our car in the airport car park at a very large additional expense (£350). I cannot say we had poor service as we had no service at all!
We complained and did receive a refund, however this doesn’t compensate us for the very expensive parking we had to pay.
DO NOT USE THIS SERVICE!

Easy to book. Able to contact site via email and phone. Have used this company in the past no complaints.
To date

Ni se les ocurra contratar a estos sinverguenzas. Mas de una hora de espera. Muy maleducados!!!

Just received a parking fine for the time my car was with them! I had until now put up with how awful the expereince was but now feel have to review for others to avoid. The drop off point is not sign posted, the book in system chaotic, pick up driver was rude and another lady already in the bus, had ended up driving around Heathrow for an hour before getting back to her car. No idea where my car had been but it was parked on a double yellow during the time I was on the plane hence the parking ticket which I now have to dispute.

Easy access to airport person collecting car was waiting and on return only hat to wait 10 mins for them to bring the car back
Only concern was my dash cam had been pointed up and rear camera disconnected didnt notice till I got home so will be phoning up for reason for this

FATAL!!!! NOS LO DEVOLVIERON CON UN GOLPE Y NO SE QUIEREN A HACER CARGO!!!
teníamos una reserva del 12 al 27 de julio 2025. Cuando llegamos al aeropuerto al regreso de nuestro viaje y les contactamos para que nos vengan a entregar el coche, nos dicen que no les consta nuestra reserva. Estuvimos cruzando mensajes un buen rato, pensando que habían perdido nuestro coche. Cuando finalmente nos dicen que sí lo han localizado y que vienen para el aeropuerto, al recibirlo vemos que hay un golpe en un lateral. El chico no quiso saber nada y nos dijo que escribiésemos un email para pasar la reclamación. Pero al final nadie se ha hecho responsable. Primero nos decían que no se podía demostrar que los daños se hicieron durante su custodia. Por suerte hicimos fotos en el momento de la entrega geolocalizadas y con fecha y hora, por lo que sí pudimos demostrar el estado del coche en el momento de la entrega y el de la recepción. Aun así, se hacen los locos y tendremos que ir a juicio.
EVITAR A TODA COSTA ESTA EMPRESA. SON UNOS JETAS PROFESIONALES. Me gustaría saber si son una de estas empresas que han salido en las noticias que no tienen parking y te dejan el coche en cualquier calle o lo usan para otros fines mientras tu te crees que tu coche está bien custodiado en un parking privado. Pondré una denuncia a los mossos de escuadra exponiendo los hechos y que les investiguen.

Was all good till we got bk & went to get the bus bk to the car parking place Id had an angina attack & after using my spray we went to get on the coach . My husband went to take the trolley bk the driver said don’t come now then it’s tough My husbands friend then tried to get our cases on & he was told to get on the bus or he d be left behind the gate was shut on me, driver just grinned got on & drove off leaving me to struggle getting the cases out of ppls way
Very rude obnoxious person who should NOT be working with the public

The drop off and pick up of the car went reasonably well with only a 15 min wait at the arrivals stage.

Excellent service from drop off to collection, convenient easy location, car returned on time no waiting, great service keep it up ,

Currently in Morocco having had to abandon my car in a long stay Luton Airport carpark due to, despite paying Parking4U £70, they put the phone down on us repeatedly as they couldn’t hear or understand our calls to say we had arrived, so nobody turned up to meet us. Just had to dump the car or miss the flight, so hoping for an extortionate fee rather than a clamp or a tow.
They’re the cheapest for a reason. Pay a bit more and avoid at all costs!