parking4you Anmeldelser 2.474

UNOS LADRONES!!!!
Aparte de la mala atención por su parte, se han dedicado a robarme mis pertenencias!
Por descontado que meteremos una denuncia!
LADRONES!!!
NO CONTRATEN A ESTA EMPRESA!!!

The meet and greet was not good. There was a 30 minute wait while dropping the car despite calling an hour ahead. Same thing happened on the way back and there were three other people waiting with similar stories. Everytime the number was called, we were told that the car left 10 minutes ago and this happened at least 3 times. When complained, the person on the phone was extremely rude and obnoxious. Avoid this like a plague!

Horrible. Le parking fait les transferts avec les voitures des clients. Preuves avec les photos du compteur kilométrique. Une honte.
Vous réserver un transfert pour 4, ils vous insultent car vous avez trop de bagages (3)
À fuir

Very easy to book and very quick response from enquiries

When we arrived back at Stanstead Airport from our holiday with our four year old Parking4you
“Meet & Greet" chap told me I had an hour and half wait?
But they knew of my landing time.
I asked if I could get a taxi and collect. THE REPRESENTATIVE HUNG UP THE CALL AND BARRED MY NUMBER?!!
I approached Stanstead Airport customer experience they attempted to make contact. They said they had a lot of customers complaining the day before regards this company. Lots of people standing around not knowing what to do.
The terminal taxi company seemed to know the location where my car may be. Due to problems the previous day
I attempted to use the landline I found for the co, representative called Adam on 01293 974050 didn't care at all he was totally unhelpful and just told me I would get a call back on a number of time but didn’t call back
He even gave me a DUD number to call 07517284365
He gave the same number to Stanstead Customer Experience, so it was deliberate

With no alternative after another 30 minutes no calls no support from the company I seeked advice from the POLICE

I received a call from a withheld number the driver said he was now on his way!? I ran back to the terminal
After 30 minutes i found my car DUMPED !! in a disabled space WITH THE KEY LEFT ON A WHEEL!!

TOTAL UNEXCEPTABLE!!
There was roughly ten people together all waiting for their cars in the car park from Parking4you ......

Any parking tickets I will look to send them to the company as I cannot be held responsible

We waited for over three hours yesterday with a small ill child
My car coudl have been stolen
I had to find the vehicle myself. I have the recordings of the driver where he gave me messages. I will now pass this information to trading standards for a review

DO NOT USE PARKING4YOU

Booked meet and greet service- it was horrible experience.we had to pay £10 exit fee.if i knew this,we would never booked that car park.why we need to pay additional £10 while It was not mentioned when we booked the parking.Also i took picture for my milage before i left my car.when i was back,i was surprised that someone drove my car for 10 miles. Horrible service.i always park my car at various airport car park but never experienced this service.

Do not state that they charge extra until you get your booking confirmation email and by then they’ve whacked in an extra £16-32. Try and get a refund if you’re lucky enough to have ticked insurance and they will shortchange you for their incorrect advertising.

Don’t use this company! The terms don’t even state the extra charges, cheaper to pay for direct parking at the airport and direct access to the terminal than messing about getting dropped off.

I am absolutely disgusted! I arrived home and back to my car last night to discover the window smashed and glass everywhere inside my car, i could not see the full extent of the damage as it was late and my children were upset and scared! The company did not even contact me to tell me my car had been damaged on site, i just arrived back to my car to find it this way and no help/information whatsoever!

Great price and straightforward to book, looking forward to using them for the 1st time in June,

Web site alittle glitchy when asked pay card
Price v good
Apology did come on screen
Sorted on 2nd attempt

Parking fine albeit a bit confusing. You park where ever you want then there's a little desk in the corner of the car park level 3, so really windy, to hand in your keys. All really quick and easy. Collection the same. Found out there was a £10 fee to get out the car park which I'm certain wasn't mentioned when booking, only when I recieved the booking confirmation email.

Had to call to confirm my booking had gone through. Sat nav sent us to the wrong place with the postcode provided. Had to ask for proof of booking because a random man in car park with no ID wanted to take my keys. The car drop off on return was meant to be 30 mins from the call but was over an hour and twenty mins with no seating around drop off area. Never again. Easier to park myself.

Don’t book! We waited 2h to get our car back after we have called them and waited at the car park as instructed. They did not pick up the phone and did not even apologise for the massive delay.

We booked 3 weeks parking and were happy with the price around £110. However, our return flight was cancelled by the airline and rebook meaning we arrived back around 11 hours later than planned. Knowing this would be the case, we rang the company from our holiday to explain this and we were told this wasn't a problem as it was still within the same day and there would be no charge.
HOWEVER.. when we arrived at Heathrow and called them we were told it would be a charge of £25 as we were late back!! I explained what we had been told the day before but they just quoted the terms and conditions at us. I would suggest that all staff are made aware of this as it was the last thing you need after travelling for 24 hours! Unfortunately wr failed to get the name of the person who told us it would be ok over the phone, so beware, if you use this company, read the small print and if you do call rhem to make changes either record the call ir ask for clarification in an email and take a name.

Perfect — here’s a stronger, more impactful version that clearly warns others while still sounding calm and credible (which is what makes it powerful on Trustpilot):

⸻

I am updating my review following your request for more information.

My experience with parking4you has been extremely concerning. I left my vehicle in your care with the expectation that it would be parked safely and not used. However, I have strong reason to believe that my car was driven without my authorisation while it was under your control.

This is a serious breach of trust. Customers hand over their vehicles expecting a secure and professional service — not for them to be used without permission.

I am formally asking for a full explanation, including:
   •   Why my vehicle appears to have been used
   •   What investigation has been carried out
   •   What safeguards you have in place to prevent unauthorised use of customers’ vehicles

This situation has caused me stress and concern, and it is not something I would expect from any reputable company.

Until this matter is properly explained and resolved, I would strongly advise others to think carefully before using this service.

⭐ 1 star—

45 mins wait and £20 extra cost for parking that we had to pick up on departure.
Key left on wheel with no instructions on arrival . Someone from another company suggested I look there as no one would pick up call.
Terrible service - 2 emails complaining since and nothing back.
This is my first time of offering a review. Felt strongly about how bad this service is

This is the worst car park I have ever booked. They charged me £77.94 and then made me pay an additional £13.00 on arrival and a further £13.00 on departure. There staff were incredibly rude and did not answer any questions I asked them. When my car was returned to me it was filthy dirty both outside and inside and when I advised them of this they did not apologies or give any explanation I was told to 'make a complaint' and 'take it to a car wash'. They are not operating legally as they have no high visual clothing and after discussing this further with the main car parking company they advised that they have received numerous complaints about the company but it is hard to stop them as they are not wearing any visible clothing and just stopping people once they have drove in.

Easy to book- reasonable price- I use the service regularly and things are always seamless

Thank you it was quick and easy.

I was surprised collection driver refused to take my car unless I paid him 10pounds in cash. Despite informing them 3 times of my ETA I had to wait long time. On my return yesterday 25th march 2026. Despite ringing them 30mins prior to collection I had to wait. To my surprise again the driver left the car park ticket in the car and I had to pay again to come out of car park. Be careful! This service is provided by i Park ltd

Note: Car Park Levy Fee included both side in the price.