Summerfields at scatby. Maisonette. Sofas pealing and flaking. Feet were black in 10 minutes, clearly needs deep clean. Swimming pool changing area filthy green carpet, why not tiles but it was disgus... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Had a lovely family holiday at Bideford Bay last week but unfortunately our van in the Parklands area was disgusting.. 🤢🤮 The pots and pans were unwashed, the floors were filthy with food, di... Se mere
Virksomheden har svaret
Just cancelled our break in first week in November because they wanted to closed the season early. I suspect that they have had a really good earner with the hot weather . We took time and effor... Se mere
Went to camber sands in March what a disaster caravan was dirty hairs in the shower, no mattress just a slab sponge uncovered and bedding too small wifi didn't work staff unhelpful security a joke... Se mere
Virksomheden har svaret
1,3
Dårlig
234 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 93 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Appalling customer service experience
They take your money quickly enough but do not pay refunds promptly. We should have arrived on 22April 2020 and have been told we won’t get our refund until September 2020
4. juli 2020
Uopfordret anmeldelse
Besvarelse fra parkdean-resorts.com
Hi Sue,
Thank you for taking the time to share your review.
We're sorry that you feel let down with the time taken to process your refund and I am glad that we have been able to discuss this further with you.
Once again, we would like to thank you for your continued patience whilst we investigated this for you and I am glad that we were able to resolve this.
If you have any further concerns or queries in relation to this, please don't hesitate to get back in touch and a member of the team will look into your email further.
^EB
Fantastic experience.
Booked a holiday with Parkdean, before the lockdown for during lockdown. Obviously this had to be cancelled, which was upsetting, however Parkdean provided a full refund, within 28 days.
30. juni 2020
Uopfordret anmeldelse
Besvarelse fra parkdean-resorts.com
Hi Richard,
Thank you for taking the time to leave a review.
It's disappointing that you weren't able to visit us due to the current situation, but we're glad that you have now received your refund and hope that we can welcome you back soon.
^EB
I would give them 0 if I could shocking…
I would give them 0 if I could shocking customer service owner’s treated like crap rip you off when we sold our van we had to wait 3 weeks for the money but new owners had keys straight away. During the snow Somone went around turning the water on the off so when we come back to the van when it reopen we £180 worth of damage and plus a gas bottle stolen parkdean did not care because they force you to use there own contractors for the job shame on them
30. juni 2020
Uopfordret anmeldelse
BEWARE! They sell you the dream that ends a nightmare
BEWARE!
DO NOT buy from this company. They talk the talk but don't walk the walk.
Promise the dream which ends a nightmare.
If you are looking to buy a caravan. Do your research & buy on a site that values their owners. This company don't & all they want is your money & will tell you anything to get it. Shame on you Parkdean 😤
31. maj 2020
Uopfordret anmeldelse
No respect for owners
Place where memories are made..yes bad ones. Take your money promise you the world then shaft you over 😔no respect for owners
18. maj 2020
Uopfordret anmeldelse
Holidays are brilliant owing a caravan not so much!
Holidays here are brilliant. However if you own a caravan or considering buying one prepared to be won over by the selling of a dream the minute you sign on the dotted line they will take your eyes out and come back for the sockets... a money greedy company with no consideration of owners.
18. maj 2020
Uopfordret anmeldelse
Poor customer care for owners
17. maj 2020
Uopfordret anmeldelse
Owned a caravan last year and lost…
Owned a caravan last year and lost thousands due to been sold a scrap caravan for £14k, got ripped of from the minute I was on the site, got charged for scrap steps which I paid £150, only worth few pound, site and parkdene are nothing but robbers who prey on the elderly for money. This company should be shut down immediately for the millions they are scammed people out of. DO NOT DEAL WITH PARKDENE IN ANY WAY
17. maj 2020
Uopfordret anmeldelse
IF I COULD GIVE A MINUS SCORE I WOULD…
IF I COULD GIVE A MINUS SCORE I WOULD THE WAY THEY ARE TREATING OWMERS IS DISGRACEFUL
17. maj 2020
Uopfordret anmeldelse
DO NOT TOUCH
DO NOT TOUCH do not deliver on promises no maintenance or security yet charging for it. Sites not updated even though their fees are extortionate a company that should be exposed for what they are sharletions.
17. maj 2020
Uopfordret anmeldelse
Avoid!!!
Avoid!!!! Company are all about the money sharks avoid !!!!
17. maj 2020
Uopfordret anmeldelse
Avoid like the plague!
Avoid like the plague!
Worst experience of my life is buying a caravan from this company, they treat owners like dirt and rip them off with extortionate bills, avoid at all costs
17. maj 2020
Uopfordret anmeldelse
Terrible company
Terrible company - greedy and have no desire to look after owners
17. maj 2020
Uopfordret anmeldelse
If only I can give them a minus star… Sharkdean
If only I can give them a minus star they have got to be the worse company I have ever been with , sharkdean they should be called give nothing back to the owners well they will suffer now as soon as this lockdown is over I will be selling up , I hope the fat cats are happy now !!!
17. maj 2020
Uopfordret anmeldelse
DO NOT BUY YOUR HOLIDAY HOME FROM…
DO NOT BUY YOUR HOLIDAY HOME FROM PARKDEAN. Their after sales is terrible having to chase them around for repairs that should have been done before moved to an over priced waterlogged pitch, now due to covid-19, they refuse to refund or deduct 4 mths of the over priced pitch, which are no allowed to use taken my money for services which I cannot use They have literally ignored owners trying to make contact. 22,000 owners have been treated unfairly!!!
17. maj 2020
Uopfordret anmeldelse
don't follow guideline over refunds …
don't follow guideline over refunds given out buy C.M.A. Avoid
17. maj 2020
Uopfordret anmeldelse
Besvarelse fra parkdean-resorts.com
Hi Lana,
Thank you for taking the time to share your review.
We're sorry that you feel let down with the time taken to process your refund, please be advised that this will take up to 45 days from your original holiday departure date.
You can view our refunds schedule via the following link, which will let you know when you can expect to receive your refund: https://www.parkdeanresorts.co.uk/faqs/coronavirus/refunds/. We thank you for your continued patience as we manage unprecedented customer volumes.
^EB
Do not buy a caravan from this mob
Do not buy a caravan from this mob, treating there owners like dirt, we are the bread and butter that makes and keeps parkdean afloat, and no refund on site fees each month they are closed, I will be selling up as soon as we can get back on park. If your looking to book a break away then book haven holidays. A lot of owners are planning on moving to there for next year.
17. maj 2020
Uopfordret anmeldelse
Pardean Resorts are a DISGRACE
Bad from start
Parkdean are a very veru poor company with zero empathy for their paying caravan owner
Robin Hood tday wud av bon a hero
Dunt waste ya money folks
Beers expensive n same as snap is what yu would find on the bottom of ya shoe if yud fpllowed a dog
Wipe ya shoe not ya bottom !!
17. maj 2020
Uopfordret anmeldelse
Horrible company!
16. maj 2020
Uopfordret anmeldelse
Besvarelse fra parkdean-resorts.com
Hi Karen,
We're really sorry that you feel this way and have sent a message to get in touch so that we can understand your concerns.
Once we have received this information, we can certainly look into your experience further.
^EB
Poor service very poorly kept sites and…
Poor service very poorly kept sites and robbing prople of there hard earned money
16. maj 2020
Uopfordret anmeldelse
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