I would give 0 stars if I could. This is a predatory website, preying on tourists who cannot differentiate this from the official website. They charge 4X the actual cost and their SEO gets them to the... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The website design is confusingly similar to an official site, which led me to mistake it for the real one and purchase tickets by accident. They do not clearly display their service fees upfront and... Se mere
Hello, I purchased 4 tickets for Park Güell dated February 19, 2026, through your website (Ticket No: 8012243). However, due to extremely strong wind conditions on the day of our visit, the... Se mere
Avevo prenotato un biglietto per uno slot che poi era risultato non disponibile, il servizio clienti mi ha ascoltato e mi ha rimborsato quando richiesto. Sconsiglio di prenotare dei biglietti last min... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Venta de entradas de Park Güell
Kontaktoplysninger
Spanien
- park.barcelonatickets.org
1,6
Dårlig
47 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
It was a painless way to get tickets…
It was a painless way to get tickets for Park Güell.
10. august 2023
Uopfordret anmeldelse
Besvarelse fra Park Barcelonatickets
Firstly, we appreciate your feedback.
We are comforted that you had a good experience both with us and visiting Park Güell. Your comments help us to keep improving.
You can reach further information in our Help Center.
Thank you for your feedback!
SCAM!!!!!!!!!!!!!!!
25. juli 2023
Uopfordret anmeldelse
Besvarelse fra Park Barcelonatickets
Firstly, we appreciate your feedback, and we are sorry to hear about your bad experience.
However, we want to highlight that we do announce at the end of our website and in our T&C that we are not affiliated with government entities and that we are not the official box office. On the other hand, the tickets that we provide are 100% official as we get them from the official box office, and in no case, we are trying to scam or mislead.
You can reach further information in our Help Center.
Thank you for your feedback!
A fuir d'urgence !!!
A fuir!!!
Je n'ai jamais reçu mes billets, il a fallu les menacer pour qu'ils répondent vaguement, aucun numéro de téléphone pour les joindre, SAV inexistant, tchatbot inutile et mails sans réponse... ils n'ont jamais voulu me renvoyer mes billets ou me donner un numéro de commande valide... J'ai été obligée de repayer des billets ailleurs (140€) ! En plus ils sont plus chers que le site officiel... Une arnaque. Je compte porter plainte !
31. juli 2023
Uopfordret anmeldelse
Besvarelse fra Park Barcelonatickets
Tout d'abord, nous apprécions vraiment vos commentaires et nous sommes désolés d'apprendre que votre expérience avec nous n'a pas été aussi bonne que prévu. Cependant, nous faisons de notre mieux pour vous apporter la meilleure satisfaction possible.
Nous avons vérifié à nouveau votre dossier et vous avons informé que les billets que vous aviez achetés étaient pour la Sagrada Familia et non pour le Park Güell. De même, toute l'assistance possible vous a été fournie au moment où vous nous avez contactés. Comme vous l'avez fait à l'époque, vous pouvez nous contacter à nouveau pour répondre à vos questions.
Vous trouverez plus d'informations dans notre Centre d'aide.
Nous vous remercions pour votre commentaire !
16 Euro for Tickets that state 10 Euros.
This company do not offer customer support as they claim- it is a chatbot that sends you to a list of complaints.
They charge 16 Euros for 10 Euros tickets.
Their customer support email is invalid, it bounces back as an invalid email.
Nothing short of a scam website, be very careful.
12. juli 2023
Uopfordret anmeldelse
Besvarelse fra Park Barcelonatickets
First of all, we very much appreciate your comment and are sorry for your bad experience.
However, we would like to point out that we advertise at the bottom of our website and in our T&Cs that we are not affiliated with government entities and that we are not the official box office. On the other hand, the tickets we provide are 100% official as we obtain them from the official box office, and in no case are we trying to scam or cheat.
On the other hand, we would like to detail that our T&C, which we suggest to be read by the user before finalizing the purchase, establish the operation of our rates.
The service offered is not the sale or resale of tickets for Park Güell, but consists of their acquisition through the corresponding voluntary, express, special and remunerated mandate of the user. The difference between the official price and ours is based on the added value we provide, which is mainly based on the provision of a personalized service throughout the process, the correction of errors in its processing and specific customer service.
Our Customer Service is in our Help Center and also in the chatbot.
You can view more information in our Help Center.
Thank you for your feedback!
Don’t use it
It’s a scam. They make like they are the official website using unethical user experience. And then they charge 16€ for a 10€ ticket.
I realised minutes later after paying, asked for a cancellation and refund but they denied it.
Don’t use it! Go to the official Park Güell site, same experience and 60% cheaper!
11. juni 2023
Uopfordret anmeldelse
Besvarelse fra Park Barcelonatickets
Firstly, we appreciate your feedback, and we are sorry to hear about your bad experience.
However, we want to highlight that we do announce at the end of our website and in our T&C that we are not affiliated with government entities and that we are not the official box office. On the other hand, the tickets that we provide are 100% official as we get them from the official box office, and in no case, we are trying to scam or mislead.
However, changes in the visiting hour or the type of tickets are highly restricted and we cannot make any modifications or cancellations.
You can reach further information in our Help Center.
Thank you for your feedback!
THIS IS NOT THE OFFICIAL SITE
THIS IS NOT THE OFFICIAL SITE. UNETHICAL. BUYER BEWARE of this site. They are a reseller at a 60%markup (16 vs 10 euro for park Güell) + they are slow to send tickets and it is unclear if your credit card data is safe. AVOID this site. Don't be fooled.
9. juni 2023
Uopfordret anmeldelse
Besvarelse fra Park Barcelonatickets
Firstly, we appreciate your feedback, and we are sorry to hear about your bad experience.
However, we want to highlight that we do announce at the end of our website and in our T&C that we are not affiliated with government entities and that we are not the official box office. On the other hand, the tickets that we provide are 100% official as we get them from the official box office, and in no case, we are trying to scam or mislead.
You can reach further information in our Help Center.
Thank you for your feedback!
Please be aware of this company
Please be aware of this company. I was not aware that is was a sponsored website and not the original Parc Guell. The website is very professional and the purchase of tickets went fine - however you NOT RECEIVE THE TICKETS ! I received 16 emails that my tickets were “in progress, thanks for understanding”.
Additionally the cost per ticket is 16 euros, where as it is 10 euros on the official website. That’s 60 % more - and for what ? Tried to contact the company- it was not possible to speak to a person. I wold not go so far as to say this is scam company, but it is close. I can absolutely not recommend this company.
3. juni 2023
Uopfordret anmeldelse
Besvarelse fra Park Barcelonatickets
Firstly, we appreciate your feedback, and we are sorry to hear about your bad experience.
However, we want to highlight that we do announce at the end of our website and in our T&C that we are not affiliated with government entities and that we are not the official box office. On the other hand, the tickets that we provide are 100% official as we get them from the official box office, and in no case, we are trying to scam or mislead.
You can reach further information in our Help Center.
Thank you for your feedback!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
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